Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.4 out of 5 stars with 5267 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 251 Showing 5,001-5,020 of 5,268 reviews
  • Rated 1 out of 5 stars

    Samsung Galaxy buds2 (wireless)

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried two different sets to use with my new Samsung S22 phone and the receiving caller said there was so much static and they couldn't hear me nor I them. I tried calling different persons to see if it was my phone or theirs and the result was the same.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great buds for a great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these on sale for $99 and they are really good. The sound quality is pretty dang good and has low latency. I use them at work and the battery lasts all day easily. I usually use them 1 at a time and a full charge lasts me a few days. Make sure you use the fit test to get a good quality seal so the features work to their best ability. The latest update have these the 360 audio like the galaxy bud pros so it's pretty nicely packed with full features like ambient noise and a noise cancelation feature that works ok.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not comfortable in my ear and it makes my ear hurt

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Noticable improvement from Galaxy Buds 1

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Galaxy Buds 1 and thought that they were good, but the sound was a little flat and the buds a little chunky. Galaxy Buds 2 fixes this with smaller earbuds that are much nore comfortable to wear, and a much better bass sound that you'll notice right away. The Galaxy Wear app lets you fine tune your sound, I recommend using Dynamic. Very happy with the purchase, although I do think the fit could be better since the buds do get loose after a bit, but that could just be my ears.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after a month

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They broke after a month of having them. The right earbud just stopped working for several days, and then it started working again but you can barely hear anything coming out of it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Rockyman,


      Thank you for leaving this review. We are saddened to hear about the status of your Galaxy Buds2, as it broke and has a low sound volume coming out of it. I know how essential it is to have your device working correctly to enjoy using them together with your daily activities. Please know that this will be taken care of.


      Poor Audio Quality on Samsung Earbuds:
      https://www.samsung.com/us/support/troubleshooting/TSG01111323/#sound-is-low-even-though-i-set-it-to-high

      You can check for software updates through the Galaxy Wearable app or a PC:
      https://www.samsung.com/us/support/answer/ANS00078087/

      Here is a link to the Manufacturer's Warranty:
      https://www.samsung.com/us/support/legal/mobile/#standard-limited-warranty


      Should you need more assistance, you may reach us via the following for immediate support:

      1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      2. Facebook Messenger: http://m.me/samsungsupport
      3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513


      Reference Number: 1144505614

      Thank you for choosing Samsung. Have a great day!

      ^Chrystel Samsung

  • Rated 1 out of 5 stars

    Worst earpods

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the worst earpods I've ever used. Nothing wrong with thw sound or functionality. But they're extremely slippery and fall out of my ears with all of the bud tip sizes. All I have to do is chew on something for more than 10 seconds and they're falling out.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good ear buds, better on sale

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought these ear buds. I really like them. Lots of great features, user friendly, and great fit in my oddly shaped ears. Usually it's hard to find ear buds that fit my ears well, let alone comfortably. However, these are but far the best I've used/found. My only really complaints are: 1) the battery life could be better. For such an expensive pair of ear buds, you'd like the battery would be better. Especially when you can get better battery life in much cheaper models. Speaking of which - 2) the price. I feel like I got a good deal buying these on sale from a competitor for $99. At $149, I feel they are over-priced, but I feel like I got a good product at a good price/deal for $99. If you have a Samsung device or just have trouble finding a good pair of ear buds, I recommend giving these a try!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Clear, vibrant sound. No problem with setting up the Bluetooth link with my Samsung phone. Holds a charge well. Displays on phone screen % charge left on buds and charging case. Has at least 2 hours + play on one charge. Love them!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Busted just out of return window

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these all of 2 weeks and they got real quiet where u can barely hear out of them and are literally expensive paperweights rn. The one time i didnt get a warranty go figure. Never again wouldnt recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally loved them. Im not much of a tech person and not sure if my opinion carries much value, but I prefer them much more over Jabra' s expensive noise canceling technology. They fit much better and sound is great even on very low volume

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Caution, read the rest of the review!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't really comment on the performance of these buds since they keep falling out of my ears. Even using the largest of the tips that come with these buds, they are not a good fit for my ears. Will be returning these.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi BobS,


      Thank you for bringing this to our attention. We sincerely apologize for the inconvenience this may have caused you, as the Galaxy Buds2 keeps falling from your ears. I understand how important it is to ensure that your buds stay in place and not worry about slipping.


      Here's a link to an article for some tips on how to wear your buds:
      https://www.samsung.com/us/support/answer/ANS00082785/

      Also, you may check out our youtube video for some adjusting tips for best fit:
      https://www.youtube.com/watch?v=Tz0SsORiO-E


      Should you need more assistance, you may reach us via the following for immediate support:

      1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      2. Facebook Messenger: http://m.me/samsungsupport
      3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513


      Reference Number: 1144420328

      Thank you for choosing Samsung. Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Great sound at a reasonable price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First pair I've ever owned so nothing to compare them too, but price was reasonable and I would recommend them. Good sound, good noise reduction, easy-to-use charging box, reasonable price. Only complaint is the touch controls seem to work at random. I poke around in my ear and nothing happens, then a raindrop turns them off.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung galaxy buds2

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are much too big for my ears. They fall out with minimal movement. I'm sure they are great for people with normal sized ears. I always have trouble finding buds to fit my ears.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money on refurbished items

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont waste your money. They don't stay in your ear well the little rubber piece fell off and got stuck inside my ear lucky i pull it out in time

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its been a couple weeks but I love my earbuds. The noise cancelling works well enough and I enjoy the noise search if i lost an earbud. The touch controls work perfectly and I realize ive needed to charge them less. Great product love me my Samsung products

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ear buds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are terrible. Battery time is horrible. I have the originals which are so much better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Malfunction

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bluetooth volume is horrible No one can hear me when I am using the Bluetooth and I am always told by my callers the sound is muffled.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    BEST PURCHASE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase i have done. I was hesitant at first however i went for ut. DO NOT REGRET. The sound is clear and the color its super pretty. They fit perfectly in my ears and easy to hid during work. Shhh boss doesnt know. :D Really recommend them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these to replace airpods- very impressed, the sound cancellation is good, the sound wuality is good, and they are pretty comfortable in the ear for long periods of time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The airbuss are very confortable to wear that you don not feel that they are going to fall off. Sound quality is great. Very immersive to the sound of video.

    I would recommend this to a friend