Customer Ratings & Reviews
- Model:
- SM-R177NZKAXAR
- |
- SKU:
- 11980722
Customer reviews
Rating 4.4 out of 5 stars with 5267 reviews
(5,267 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
to a friend
Rated 1 out of 5 stars
Samsung Galaxy buds2 (wireless)
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried two different sets to use with my new Samsung S22 phone and the receiving caller said there was so much static and they couldn't hear me nor I them. I tried calling different persons to see if it was my phone or theirs and the result was the same.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friendRated 4 out of 5 stars
Great buds for a great price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got these on sale for $99 and they are really good. The sound quality is pretty dang good and has low latency. I use them at work and the battery lasts all day easily. I usually use them 1 at a time and a full charge lasts me a few days. Make sure you use the fit test to get a good quality seal so the features work to their best ability. The latest update have these the 360 audio like the galaxy bud pros so it's pretty nicely packed with full features like ambient noise and a noise cancelation feature that works ok.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 2 out of 5 stars
Samsung earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its not comfortable in my ear and it makes my ear hurt
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friendRated 4 out of 5 stars
Noticable improvement from Galaxy Buds 1
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the Galaxy Buds 1 and thought that they were good, but the sound was a little flat and the buds a little chunky. Galaxy Buds 2 fixes this with smaller earbuds that are much nore comfortable to wear, and a much better bass sound that you'll notice right away. The Galaxy Wear app lets you fine tune your sound, I recommend using Dynamic. Very happy with the purchase, although I do think the fit could be better since the buds do get loose after a bit, but that could just be my ears.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 1 out of 5 stars
Broke after a month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They broke after a month of having them. The right earbud just stopped working for several days, and then it started working again but you can barely hear anything coming out of it.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Rockyman,
Thank you for leaving this review. We are saddened to hear about the status of your Galaxy Buds2, as it broke and has a low sound volume coming out of it. I know how essential it is to have your device working correctly to enjoy using them together with your daily activities. Please know that this will be taken care of.
Poor Audio Quality on Samsung Earbuds:
https://www.samsung.com/us/support/troubleshooting/TSG01111323/#sound-is-low-even-though-i-set-it-to-high
You can check for software updates through the Galaxy Wearable app or a PC:
https://www.samsung.com/us/support/answer/ANS00078087/
Here is a link to the Manufacturer's Warranty:
https://www.samsung.com/us/support/legal/mobile/#standard-limited-warranty
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144505614
Thank you for choosing Samsung. Have a great day!
^Chrystel
Rated 1 out of 5 stars
Worst earpods
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally the worst earpods I've ever used. Nothing wrong with thw sound or functionality. But they're extremely slippery and fall out of my ears with all of the bud tip sizes. All I have to do is chew on something for more than 10 seconds and they're falling out.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friendRated 4 out of 5 stars
Good ear buds, better on sale
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought these ear buds. I really like them. Lots of great features, user friendly, and great fit in my oddly shaped ears. Usually it's hard to find ear buds that fit my ears well, let alone comfortably. However, these are but far the best I've used/found. My only really complaints are: 1) the battery life could be better. For such an expensive pair of ear buds, you'd like the battery would be better. Especially when you can get better battery life in much cheaper models. Speaking of which - 2) the price. I feel like I got a good deal buying these on sale from a competitor for $99. At $149, I feel they are over-priced, but I feel like I got a good product at a good price/deal for $99. If you have a Samsung device or just have trouble finding a good pair of ear buds, I recommend giving these a try!
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
Great earbuds!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Clear, vibrant sound. No problem with setting up the Bluetooth link with my Samsung phone. Holds a charge well. Displays on phone screen % charge left on buds and charging case. Has at least 2 hours + play on one charge. Love them!
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 1 out of 5 stars
Busted just out of return window
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had these all of 2 weeks and they got real quiet where u can barely hear out of them and are literally expensive paperweights rn. The one time i didnt get a warranty go figure. Never again wouldnt recommend.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friendRated 5 out of 5 stars
Samsung buds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I personally loved them. Im not much of a tech person and not sure if my opinion carries much value, but I prefer them much more over Jabra' s expensive noise canceling technology. They fit much better and sound is great even on very low volume
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 1 out of 5 stars
Caution, read the rest of the review!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't really comment on the performance of these buds since they keep falling out of my ears. Even using the largest of the tips that come with these buds, they are not a good fit for my ears. Will be returning these.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi BobS,
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience this may have caused you, as the Galaxy Buds2 keeps falling from your ears. I understand how important it is to ensure that your buds stay in place and not worry about slipping.
Here's a link to an article for some tips on how to wear your buds:
https://www.samsung.com/us/support/answer/ANS00082785/
Also, you may check out our youtube video for some adjusting tips for best fit:
https://www.youtube.com/watch?v=Tz0SsORiO-E
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144420328
Thank you for choosing Samsung. Have a great day!
^Chrystel
Rated 5 out of 5 stars
Great sound at a reasonable price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First pair I've ever owned so nothing to compare them too, but price was reasonable and I would recommend them. Good sound, good noise reduction, easy-to-use charging box, reasonable price. Only complaint is the touch controls seem to work at random. I poke around in my ear and nothing happens, then a raindrop turns them off.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 1 out of 5 stars
Samsung galaxy buds2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are much too big for my ears. They fall out with minimal movement. I'm sure they are great for people with normal sized ears. I always have trouble finding buds to fit my ears.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friendRated 1 out of 5 stars
Don't waste your money on refurbished items
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont waste your money. They don't stay in your ear well the little rubber piece fell off and got stuck inside my ear lucky i pull it out in time
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Reliable earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far its been a couple weeks but I love my earbuds. The noise cancelling works well enough and I enjoy the noise search if i lost an earbud. The touch controls work perfectly and I realize ive needed to charge them less. Great product love me my Samsung products
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 1 out of 5 stars
Ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are terrible. Battery time is horrible. I have the originals which are so much better
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Malfunction
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Bluetooth volume is horrible No one can hear me when I am using the Bluetooth and I am always told by my callers the sound is muffled.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friendRated 5 out of 5 stars
BEST PURCHASE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase i have done. I was hesitant at first however i went for ut. DO NOT REGRET. The sound is clear and the color its super pretty. They fit perfectly in my ears and easy to hid during work. Shhh boss doesnt know. :D Really recommend them.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Olive
I would recommend this to a friendRated 4 out of 5 stars
good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these to replace airpods- very impressed, the sound cancellation is good, the sound wuality is good, and they are pretty comfortable in the ear for long periods of time
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 4 out of 5 stars
Great sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The airbuss are very confortable to wear that you don not feel that they are going to fall off. Sound quality is great. Very immersive to the sound of video.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend







