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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.4 out of 5 stars with 5268 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 254 Showing 5,061-5,080 of 5,268 reviews
  • Rated 4 out of 5 stars

    Loving my buds 2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds 2 sit very comfortably in my ear. I love the noise reduction that these buds give me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great Earbuds! But only for a few months.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got these I was really excited, these seemed like one of the best earbuds on the market at the time and they have a ton of cool features. The sound quality is great and the noise cancellation is better than some headphones I've owned, and there's a variety of settings to cultivate your listening experience. But there is a reason this is a 1 star review; the earbuds only last ~6 months. For me, the left earbud just slowly died in sound volume over time, until it was unintelligible. I had read online that you could fix this by cracking the bud open and cleaning the internals, but I didnt want to risk it and had bought a BestBuy protection plan anyways. So I took them to BestBuy to have them repaired/replaced. They said they couldn't even replace them for some reason, so they just refunded me. That's fine, right? Well I bought them on sale, so they refunded the sale price. The challenge here is that best buy gives refunds through "Certs," which are like gift cards, but they expire in two months. There's not going to be a sale in the next two months, so I can't even buy these - or a different, similarly priced pair - as a replacement. I'm going to have to get a downgrade. Boy am I glad I paid for that protection plan. Anyways, there's a few other cons I ran into, such as: - Short bluetooth range; you practically have to be within the same room as your phone/linked device to have them work - Loose fit; they tend to fall out if you're moving around alot, even with the properly sized rubber ear thingies. I had to start wearing headphones over the earbuds just to keep them in when, for example, mowing the lawn. - Uncomfortable fit; My left ear has always been a bit less comfortable and looser with earbuds in general, but these are the first pair to cause me unignorable discomfort when wearing them. - You can accidently use the touch controls when putting on/taking off/adjusting the buds, which is really inconvenient. But, the real kicker for me is the fact that every 6 months or so you're expected to break these apart and clean their insides. That sucks, and these are the only earbuds I've had with that problem.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there JenniferK, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2. We understand how important your device is to you and we have some great resources on our website to help keep your device in tip top shape. We have an article on our website titled "How to clean your Samsung earbuds" that will walk you through the steps and give you the best materials to use to clean your buds without damage. We also have an article titled "No, low, or poor audio quality on Samsung earbuds" to help with the sound diminishing on the left earbud you mention. Lastly, we have the Samsung Support Team available on our website to answer any questions you may have about your device. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    Great !!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the original galaxy pods these are way better and more comfortable and dont fall out when im working out and very nice design

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Practical and appealing, Earbud sounds pretty clear, the color is appealing to the naked eye,comfortable in the eats, no falls off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung buds 2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them..great sound quality. Very durable, and great battery life

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Eh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not abing fan. Felt really cheap i think i would pass

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jmmc,


      Thank you for bringing this to our attention. We apologize if this did not live up to your expectations. I understand how frustrating it can be when expectations don't quite meet. We are continuously improving our services, and please know that your feedback is vital to that process.


      Should you need additional assistance, you may reach us via the following for immediate support:

      1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      2. Facebook Messenger: http://m.me/samsungsupport
      3. Twitter: https://twitter.com/messages/compose?recipient_id=18768513

      Reference Number: 1144173805

      Thank you for choosing Samsung. Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Google ear buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a great purchase. Sound quality is top tier, they were small enough to look like nothing was in my ear but still snug so they didn't fall out of my ear. My son has had these ear buds for almost a year now and he uses them all the time without any complaints

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buds

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Air buds are good but it's very difficult to stay on

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GBuds Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio, great battery life. Look nice, and easy to carry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible in every way.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They produce a stunning, rich and balanced sound. They pair seamplessly with my Samsung devices and easily with my iPhone. Achieving the "perfect seal" in the ear canal is absolutely key in achieving the best result so definitely experiment with that. They come flitted with the medium silicone sleeve and I switched to the largest sleeve and the difference was night and day. Noise canceling is the best I've experienced. Happy listening..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great,wished they were louder but still pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony EarBuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Daughter LOVED them !!!! She said the sound and Bass were oustanding!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice comfortable buds, sleek design and good sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good buds, even without the tweaks you get with the app. I have an iPhone, but wanted something more unique than AirPods. Sound quality is good, not quite as good as Bose, but it is really good and the design is compact and comfortable. The case is phenomenal. It's small, like a ring box. The buds stay in my ears while running without much adjustment. Overall I'm happy with the Galaxy Buds2 and will use them until they wear out and then probably buy some Buds pro or something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for people with sensory issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality ear buds! I've had sensory issues all my life and my now boyfriend had just recommend me to use these ears buds. They have three mode 1 active noise canceling 2 off so just as they sound normally and 3 ambient sounds which allows you to be able to hear everything/everyone around you while still listening to music. These ear puds has help me a lot with my sensory issues I love being able to tune everything out when I need too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what i wanted.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love mine. They are great on battery life. Sound is pretty good too. I recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY THESE> WORTH EVERY PENNY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these headphones have amazing noise canceling and surprisingly adapt bass

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fit of these over other earbuds. They are not the best for use at the gym, even just walking, with movement. Great sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from Airpods to Samsung and I must say that are really good. Excellent sound control. Best sound cancellation of all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good battery life and quality. I love samsung. Not sure why people buy apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound .. love the color fit great Work very with my Samsung phone

    I would recommend this to a friend