Customer Ratings & Reviews
- Model:
- SM-R177NZKAXAR
- |
- SKU:
- 11980722
Customer reviews
Rating 4.4 out of 5 stars with 5268 reviews
(5,268 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Samsung ear buds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. Great for outdoors (ambient noise!) So you don't get run over while you are walking outside.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - White
I would recommend this to a friendRated 5 out of 5 stars
Love these ear buds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds are amazing. Very responsive to touch controls, lightweight, and small. Easily forget i am wearing them because they are so comfortable. There are many controls that are customizable through the galaxy wearable app, and they can be controlled via a galaxy watch as well. No regrets with this purchase.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friendRated 5 out of 5 stars
Galaxy buds 2
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones to use for any sport or occasion.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
the best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i love these im very glad i bought them !@#$%^&*()
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
Earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really can’t review the product as it’s a Christmas present for my grandson and it’s not Christmas yet.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - White
I would recommend this to a friendRated 1 out of 5 stars
Good for Android/Windows, not good for Apple.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought these after returning the Beats Earbuds, I was assured there was an app for these for IOS. There is no app support for APPLE products for these and you cannot access advertised features. I bought them to wear on my motorcycle under my helmet. I needed APP support so I could control the ANC without touching the actual earbuds. Its a shame because they sound great, but as I mentioned without the app you can't do simple things like check battery life.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friendRated 3 out of 5 stars
Small and light but too small and light
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The small size felt good until you started talking then they just fall out and are hard to catch. Noise cancelling was pretty bad too.I owned jabra 65s for years tried these as an upgrade and returned them 2 days after. Nice try but there's better options out there. Currently using Sony wf 1000xm4 and still prefer jabra
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - White
No, I would not recommend this to a friendRated 2 out of 5 stars
Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When your ear gets sweaty they fall out even if you change the tips plus volume is an issue and also the touch is too sensitive you try to adjust it back in your ear and hang up the call
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Galaxy Buds2
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Boght these for my wife and she absolutely loves them. These are her first buds and I see her using them more often than her more expensive Beats head phones. She loves the Lavendar color as well. Zero complaints from her. I am now considering upgrading to these.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Olive
I would recommend this to a friendRated 3 out of 5 stars
Not high quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were a replacement pair. The first set only lasted 6months before a high pitched ringing started. I had to use the extended warranty plan thru best buy cause samsung wouldnt fix or replace them.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Earbuds won't stay in my ear.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It would have been 5 stars if the earbuds will stay in my ear. It keeps falling out of my ear. Sound and everything is good but no need recommending this to anyone if i can't even use mine.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Irene!
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience if your earbuds don't stay in your ears, and I know how important this is for you when you are on a call or listening to music. The experience is not what we expect from our customers.
Here is a link to fix the issue about "How to Wear your Samsung Earbuds": https://www.samsung.com/us/support/answer/ANS00082785/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144357307
Have a great day.
Melardo
Rated 5 out of 5 stars
Galaxy bud2
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its work for me the way i want it. I would like to recommend.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 3 out of 5 stars
Ok
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband I bought them for he likes the I buy the extended warranty on them they go up every year for the warranty but it helps two year warranty not bad
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friendRated 4 out of 5 stars
Very good product.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound pretty good for the price. The noise cancelation is better than some. Easily connects to bluetooth. The only negative for me is that they do not fit very well in my ears.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friendRated 2 out of 5 stars
Doesn't fit right
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband bought me these earbuds 3 years ago for Christmas and I unfortunately lost one earbud at a flea market. I like these so much that I bought another pair. I have not been happy with them they don't seem to fit like my first pair I've tried everything they just seem a little bit bigger than The first pair. I've been meaning to return or exchange them for something else but have been busy I really should check to see if I still can I think it's only been a month or so.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
No, I would not recommend this to a friendRated 5 out of 5 stars
Gud
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buy it if u have a android but u must have andoid :)
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 2 out of 5 stars
Better headphones out there for the $
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They fit well but the quantity just isnt there for $100
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JasonE, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2. We understand our customers have a variety of wants and needs from their chosen device. Without knowing what aspect of your device is not operating as expected or desired, we have available online the full device manual to outline all of the settings and capabilities of your device. You can adjust the sound profile to your preference in the Samsung Wearables App along with a range of other settings. Thank you for being a Samsung customer. -Elizabeth
Rated 2 out of 5 stars
Don't fit properly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had each generation of the Galaxy Buds. This one is by far the worst. They do not fit in the ears properly. I have tried each size of the provided silicone ear piece, and non of them will stay in place. I have to constantly readjust them. Sometimes I can get the right ear to fit properly, but it hurts after a little bit. I am going back to the previous generation (with the ear wing tips) untin they figure this out.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
No, I would not recommend this to a friendRated 5 out of 5 stars
I Love These Ear Buds!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a lot of hair so I didn't think ear buds would work for me but these are great they fit well and I haven't have any issues with them coming out.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friendRated 1 out of 5 stars
Avoid
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible, they fall out easily, the touchpad is wayyyy to sensitive to any little bump, they hurt my ears when theyre in and they dont have volume controls from the headphones. The sound is fine and the noise canceling works well enough, but its not good enough to give anything over 1 star, i hate these.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friend







