Customer Ratings & Reviews

I tried Galaxy Buds Pro, Apple Airpods Pro and now these Galaxy Buds2. These Buds2 make horrible hissing noise in ambient mode, and if turned off, I can barely hear anything around me, might as well be using noise cancellation, it's literally almost exactly the same. And when I have them in my ears, my voice comes out all weird, like I'm wearing ear plugs and it sounds like I'm all in my head if that makes sense or like I'm underwater if that makes better sense. When I wear my Apple Airpods Pro, everything sounds perfect and it doesn't seem like I'm wearing anything in my ears almost, and my voice is totally normal and I can hear everything around me clearly and hear myself perfectly normal as well. I'm really disappointed because I have a Samsung Galaxy phone and many other Samsung devices and it'd be so much easier to use Samsung Galaxy Buds but the Buds are all just horrible so I'm going to have to stay with the Apple Airpods Pro. Samsung needs to do better. Even talking on the phone, the sound is bad quality on both ends. The only positive things I'll say is that music sounds good and these Buds2 are much more comfortable than the heavier Buds Pro, however, like I said before, still not as comfortable as the Apple Airpods Pro. I don't understand why all the good reviews. I'm guessing those people never tried Apple Airpods Pro and don't know any better.

These do seem to fall out when I chew food from the action of my jaw. But they do stay in when I exercise so all is good

They are awesome, the noise cancelling and best sound that I have had in a long time

After giving my old Galaxy earbuds away I purchased these. Big mistake, not only was the sound bad but they hurt my ears after only a few minutes of use. And they kept falling out which the original Galaxy buds rarely did. All I'm asking is for a company to make earbuds with incredible sound that are comfortable and block outside noise. Is that so hard in this day and age????

The sound is great but the base cant hold a charge for too long.

Pretty decent earbuds! Noise cancellation and ambience is on point! Volume adjustment didn't work for me

Bummer, when i bought these i wasnt aware that they have very limited functionality with iphone. Cannot control noise cancellation or any other settings, we have used galaxy buds in the past without these issues. unfortunately will be returning them.

A side of earbud isnt working well, i had to return

They should come with a warning. I had the older version of the galaxy buds and really liked them. I bought these in June and they have severely caused discomfort and problems in my ears, they are itchy, weeping and then dry and flaky. I did not even think it was the earbuds, but switched to over the ear headphones because my ears were a mess. Then I put them back in today when I forgot my over the ear headphones and my ears started weeping again almost immediately. Then I researched Samsung buds and allergies and was shocked to find they have nickel. I am allergic to nickel. If my review can bring attention of this flaw to others who have a nickel allergy, then I sincerely hope it saves some ears from major discomfort. Samsung should do better.

It work well and battery good last long. Love the color.

The sound quality is exceptional. I love them and like the fact that they are waterproof

Quality is there. Awesome sound.. ear tips need replacing, get the foam ones. That way they stay in place..

not that great constantly falling out yours no matter

I've had 5 pair of Samsung earbuds, and every one of them can't go above 70% volume or the speakers will blow, and I'll have to go get another pair. I'm switching to air pods, because I'm tired of this.

My wife said," I honestly like the Raycons better, but they break too often." She complained that we spent about $80 too much on Mothers' Day." So much for gratitude!

Great product and excellent quality. I love the noise cancelation feature. It's worth it!

Amazing headphones.I love the color to.Great sound quality

I bought my buds on a black friday sale and love them. Overall pleased with my purchase & quick shipping. Its kind of a big deal for my new purchases to come in original packaging unopened. First time ordering from best buy online and would again in the future.

Good headphones stay in well they work great I love them

The tracking doesn't work at all, it only connects every now and then so when they are lost it doesnt show the last place they were it just shows a place they were, at some point. It's completely useless.