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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5275 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 5,273 reviews
  • Rated 5 out of 5 stars

    Would order again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast easy pick up. Ordered online and they were ready in an hour

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very amazing earbuds i like them a lot and would definitely buy it again

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Not loud enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not loud enough. They are nicely designed and fit my ears well. They held the connection well, but I found another cheaper version that performed much better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Christmas gift for my wife. She needed some new buds and this was exactly what she wanted.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    With the exception of phone call quality, they're

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already owned a pair of these earbuds and they work great The only issue that I have had with the new pair is that they pick up background sound that make the sound quality during phone calls very poor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buds work good, charge fast. No a long charge but don't need something in my ear that long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blocking me out

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another Gift for my wife she likes them so much She can't hear me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best Earbuds I have ever used. We love Samsung!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds &@@@@@@@@@@@@@###$$$$'#######$$$$%%%%%

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Always falling out of ears

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good, the fit is terrible. They are always falling out of my ears. Samsung shouldn't have changed the design from the first generation. They were great. Do not buy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      I would like to thank you for providing this detailed feedback, SG367. We do strive to make every customer experience a good one, and learning about your experience will help us to achieve this goal. ^Kayla Samsung

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Sound great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took some time to get use to. Not real familiar with the tech. Finally figured out. answering phone, pause music, play music, and changing from ambient sound to cancelling. Comfortable fit. Easy to charge up. Got these with rewards, by purchasing a fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this ear buds. simply very awesome and loving it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    I was expecting more

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great, no complaints there. But they did slowly die within the year of moderate use. My buds pro out lasted these by years.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there RyanR, we appreciate you sharing your thoughts with us about your Samsung Galaxy buds2. We understand how important your device is to you on a daily basis. Without knowing what aspect of your device was not operating as intended after a year, we have a few articles on our website to help troubleshoot these aspects. The articles titled "No, low, or poor audio quality on Samsung earbuds" or "All about your Samsung earbuds’ battery life" can help as a place to start. You can also always reach out to the Samsung Support Team for additional assistance if these articles do not help you achieve a resolution. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    These are great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my boyfriend and he really loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recomemde it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it cery much , glad I bought . I use it evert day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are super awesome! As good as the Pro !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with reasonable price and great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my granddaughter and she loves them. They seem to work very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and I 100 % recommend them without a doubt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I bought these as a gift and the recipient loved them!

    I would recommend this to a friend