Customer Ratings & Reviews
- Model:
- SM-R177NZKAXAR
- |
- SKU:
- 12214099
Customer reviews
Rating 4.4 out of 5 stars with 5275 reviews
(5,275 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Rated 5 out of 5 stars
Galaxy buds 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding performance i would high recommend to a friend.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great while working out and on the go. I highly recommend them.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
Galaxy earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were a hit as a Christmas gift, I haven’t heard any complaints about them.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 4 out of 5 stars
Great battery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphone. s
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend- Pros mentioned:Fit
Rated 3 out of 5 stars
Wait For The Next Model
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had several versions of the Samsung earbuds. And this one is probably my second least favorite. The Buds2 stay in better than the more expensive Buds Pro (which is my least favorite due to fit). But I have to say the range on the Bud2 is the worst of all the ones I have had. One thing that I really don't like is that the case is glossy white. And the graphite is grayer than I thought it would be. I wanted black, but that color is only available with the Pro (which again didn't fit as well). And I have tried all of the advice from Samsung on the fit, but it didn't change anything. Bring back the IconX model!! That was the best.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, William. I appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Kayla
Rated 5 out of 5 stars
GGGRRRRREEEAATTT!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these things and the options are AWESOME!!!!!
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 2 out of 5 stars
Can't get tap on/off to work consistently
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could hardly get the "tap on and off" feature on the first set of buds to work. It would work once, and then not again until I put them back in the case and took them out again. Sent them in to be repaired. The replacement buds (not sure if new or repaired) are hardly better. It takes about 10 attempts at tapping to get the buds to turn off. Would never buy these again.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy MWMN, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds2. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Without having more information available regarding what you may be experiencing and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support for further assistance and/or help with troubleshooting your device. Thank you for being a devoted Samsung customer. - Debra
Rated 4 out of 5 stars
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice earbuds! I received these with a phone purchase
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
Great choice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these ear buds. They are perfect so far. I would recommend .
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
Way better than the last model
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves these things!!! I’m glad that I was able to get them for him.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
Wireless Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues whatsoever, definitely recommended. Good purchase..
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - White
I would recommend this to a friend- Pros mentioned:Connectivity
Rated 4 out of 5 stars
Works great for my needs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Lots of features and easily connects to my Samsung phone(of course). The only gripe is the tapping for the volume up and down.. its hit or miss most of the time..
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 2 out of 5 stars
Bad fitting
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love most Samsung products but these ear buds dont fit in the ear well. Im constantly adjusting them or trying to catch them when they fall out. The sound is great though!
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
No, I would not recommend this to a friend Rated 5 out of 5 stars
Good value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good earbuds, got for free with my phone so cant complain
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
Review
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this device works great, worth the price tag. Would recommend.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
Love it !!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these earphones, have been using it for few weeks and no issues so far.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friendRated 5 out of 5 stars
New Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our delivery crew was very knowledgeable Talked us through thw entire process
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Gallaxy Buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound great, battery could be better. Had one fall out once. Have to snug em up now and then. There are other size silicone tips but the other ones don't pass the fit test.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friend - Pros mentioned:Comfort
Rated 4 out of 5 stars
Sacrificing quality for comfort and looks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my Jabra Elite 65t with these. While Functions, Audio quality and Voice quality took a hit. The comfort, how they barely show our of your ear and being able to lay down on your ear while using them are a big plus.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Fit
Rated 5 out of 5 stars
Best Earbuds I've used
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best earbuds I've used so far. I used a set of akg n400's before, but they were way too uncomfortable, fell out too easily, and battery life sucked. That could just be me and the fact I didn't have the other silicone ear triangle things. Not sure these sound as good as the n400's, but they sound very good. Sound: I like good audio, but I really don't have a great ear for judging quality. That said, these sound great to me. They sound very similiar to the AKG N400's perhaps with less bass. Fit: The buds2 fit in my ear very nicely with the included tips and I can wear them for around 9hrs without issues. They do fall out occasionall, but it's usually easy to feel when they're falling out and adjust them. Battery: The battery life on these is very impressive, as they often last 6-9hrs without charging in the case. For some reason the earbuds often drain their batteries unevenly, so you'll end up with one dead and one with 20-30% charge still. The case battery is very good and I've never ran it empty before. Case: Honestly, the case is probably my biggest issue with these earbuds. Any light drop and the case will shoot out the tiny earbuds in a 360, and then the case will close itself. This makes it really easy to lose the earbuds and not notice because the case closed itself back up. Buttons: It took me a few weeks of using the earbuds to appreciate the touch controls. Now it works fairly reliably. The app also gives you a lot of controls for the buttons. Noise Cancellation/Ambient Sound: Noise cancelling is pretty good. Not amazing but good. Some static is audible when using it. Ambient sound is okayish. It picks up on a lot of unwanted background noises like fan noise and doesn't pick up on people's speech well. Both of these features are made worse by what I talk about below.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend







