Customer Ratings & Reviews
- Model:
- SM-R177NZKAXAR
- SKU:
- 12214099
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Very good ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than airpods................................
I would recommend this to a friendEarphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you for price matching! That is why I got two.
I would recommend this to a friendBuds 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They didnt sound as good as I'd hoped and they were not very comfortable to me. Not a good fit for me.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha DarrellE, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 and Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. We strive to provide the very best products with superior functionality on the market to our customers. We would love to hear more about what your expectations are in regard to the audio quality of the Galaxy Buds2. Without knowing these expectations and without being able to ask you any follow up questions to clarify what you have shared with us; I recommend reaching out to Samsung Support if you would like any additional assistance. Thank you for being a steadfast Samsung customer. - Debra
Nice Buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great so far will update after further use
I would recommend this to a friend- Cons mentioned:Volume
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been waiting for this, I love this product! I only wish that they can make this louder. But this is so light, love the weight. I would recommend this one.
I would recommend this to a friend Work well enough.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent but not worth the amount paid. They seem to have connection issues as well as issues with the ear detection. Sound quality is mediocre. I wouldn’t recommend them especially at the price.
No, I would not recommend this to a friend- Cons mentioned:Volume
Volume
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was working well up into recently. The left earbud appears to be going out the volume is at a low.
No, I would not recommend this to a friend Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my wife. They are great and work great.
I would recommend this to a friend- Pros mentioned:Fit
2 years and then paperweight
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit great but after about 2 years of use they constantly disconnect.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there Milkboy, thank you for your feedback on your Samsung Galaxy Buds2. We understand how important the uninterrupted listening experience is to you when you are using your buds. We have two articles on our website that can help you troubleshoot this matter and help you with your device titled "Restart or reset your Samsung earbuds" and "Galaxy Buds disconnect from phone often". You can also reach out to the Samsung Support Team if you continue to experience this difficulty. Thank you for being a Samsung customer. -Elizabeth
Loved
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are exactly what we want, price incredible!!!!
I would recommend this to a friendDecent Midgrade Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They get the job done. The price was a thumbs up and the features are more than enough for what I am using for which is bike riding through the city and light jogging.
I would recommend this to a friend- Pros mentioned:Sound quality
Just Okay
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio is great but these things fall out my ear too much. I spend alot of time chasing them down at the gym or in a parking lot.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Happy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These exceeded my expectations as far as quality there was a hick up in the delivery process but bestbuy took care of that effortlessly, definitely impressed
I would recommend this to a friend A little annoying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buds do not automatically connect or disconnect when removed or replaced from the charger. I have to manually do it. Other than that, they work fine.
I would recommend this to a friend- Pros mentioned:Fit
Small for powerful Earbuds!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While small, they fit perfectly in the ears. Easy to setup since many modern devices will automatically detect them the minute you take them out of the case. I highly recommend!
I would recommend this to a friend - Pros mentioned:Sound quality
Good sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones. They dont fit in your ear as snug as the apple pros, but they sound good. Be careful though, they fall out sometimes when I'm talking or chewing.
I would recommend this to a friend - Pros mentioned:Sound quality
Great buds
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rock solid ear buds, noise canceling is top notch, my only complaint is that the mic might be too sensitive, it picks up a lot of background noise in the office when connected to my computer
I would recommend this to a friend - Pros mentioned:Comfort
Battery life is terrible
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They fit good but the battery life is absolutely terrible.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Andrea, we appreciate your feedback on your Samsung Galaxy Buds2. We love hearing you are enjoying the fit and audio quality of your device. If you are looking to have a longer battery experience, you can use the ambient sound feature that will have the battery last longer than the active noise canceling setting. We also have an article on our website titled "All about your Samsung earbuds’ battery life" to help you troubleshoot this matter at your convenience. You can also reach out to the Samsung Support Team if you continue to experience this matter with the battery. Thank you for being a Samsung customer. -Elizabeth
- Pros mentioned:Sound quality
Excellent Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is excellent. Easy to set and use with intuitive controls and excellent features. The noise cancellation is absolutely incredible, and the ambient noise mode works better than I expected it to.
I would recommend this to a friend - Pros mentioned:Sound quality
Great product, if you can get it to fit!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these on the day they were released as my Galaxy Buds + had broken a few days prior. The Galaxy Buds2 had amazing sound quality and awesome features. I liked the addition of the active noise cancellation feature. However, I had one big issue with them: I couldn't get them to stay in my ears. My first experience with them was while exercising. I kept having to readjust and put them back in my ears so they wouldn't fall out. I gave them another shot thinking that they just shouldn't be used while working out. Even when simply sitting down and watching a video on my phone they kept falling out. I tried the different ear piece sizes but had the same result. I still love Samsung products, but this one did not work well only because I couldn't get it to stay put. It is a great product, if you can get it to fit!
No, I would not recommend this to a friend