Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$128.99
Save $60.01
The comparable value is $189.00

Customer reviews

Rating 4.4 out of 5 stars with 5275 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 201 Showing 4,001-4,020 of 5,275 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    do your research

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this are great buds but anyone who is thinking of buying them do your research. there is a large number of complaints of them causing ear infections in the ear and Samsung knows about it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Loved them

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved these and used them daily. Comfortable and to me better than pros. I switched back to Apple so now my husband using them daily putting his pros aside

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Earbuds for the price, no doubts!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best earbuds I have ever owned. I have had Air Pods and the wireless Beats earbuds, the sound quality, noise cancelling, and ambient enhancement of the Galaxy Buds is unparalleled.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Good earbud but had issues

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving average rating because i had connectivity issues with them. When they worked they sounded great and felt comfortable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    They may be great, but...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound amazing, however there are some drawbacks... I found out today that some people, including myself, are allergic to the materials used in their construction. There are a few articles and forums with users getting itchy ears or even ear infections due to the nickel that is used in the charging ports. It's unfortunate because they do work very well, and I know someone that has no issues with them. But just be aware when purchasing them that you may also get a allergic reaction.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 3 out of 5 stars

    Buds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound amazing and the connectivity is great as well but these fall out for any movement at all..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Alright earbuds.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't super impressed with these, they worked in a pinch but the sound quality wasn't great.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there ConnerC, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2. We understand our customers have a range of needs and wants in their chosen device. If you are interested in exploring the options in audio profiles, you can go in to the settings in the Samsung Wearables App and under equalizer you can adjust the sound profile. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 3 out of 5 stars

    They're okay

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these as a replacement for another pair of samsung galaxy bud pro's. They are light weight, do not fit as well.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations TeriettaF, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Have you worn earbuds that either pinched your ears or were too loose? Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. Your Galaxy Buds Live come with small and large wingtips that you can swap out for a more secure fit. You could even use different sizes for each ear. If your Galaxy Buds Live do not fit comfortably, you can order a pair of Buds Sleeves. Please feel free to reach out to Samsung Support if you have any questions for us, if you would like to share any additional feedback with us, or if you need help troubleshooting your devices. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Price, Great Performance

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ear buds, great price, overall very happy with the purchase. And Best Buy had the best price and quick pickup, the Best place to get them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Noaogreat

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ok. Not exactly what I was hoping for. I would have exchanged for a better pair, but expiration date expired. They do not sync with most product and cannot find if lost. No app

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung ear buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds were just what my daughter wanted,she said that the sound was so wonderfully clear and while she would talk on phone with them the clarity was wonderful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fit issues

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit is awkward and they slip out of my ears a lot and say they don't have a good fit. I have tried all of the included tips to help but the same problem happens.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cute but no

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re nice and I love the color but my ear shape doesn’t do well with the shape of the ear buds.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there Hannah, we appreciate you sharing your experience with your Samsung Galaxy Buds2. We would love to help see if there are any options available to help enhance the overall comfort of your device when in usage. We have an article on our website titled "How to wear your Samsung earbuds" to help with the optimal placement for both security and comfort in the fit. You can also perform a fit test while wearing the buds and connected in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 4 out of 5 stars

    Its pretty good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their pretty good for the price, they charge fast, they look nice, and they have more features than the original galaxy buds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buds 2

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great buds. Just gotta adjust em alot because they feel like they're gonna fall out and the buds think I'm tapping em. Just gotta turn off touch controls

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Samsung soes it again

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all around earbuds...i cant say anything bad about them..well I wish they could have been a little more stylish...but they definitely worth the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Choice

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As soon as I put 1 in it was a total upgrade from their predecessors. I could hear clearly and figuring out how to navigate them wasn't rocket science either

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth Every Cent!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. I was putting it off because i didn't want to pay the price but compared to the others ones i have used i wished i purchased these a long time ago.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but they keep slipping out of my ear. I'm having to push them back in and readjusting but wont stay put. The sound is great and noise canceling works great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good and bad

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They slip put of my ears alot and the touch controls are kind pf annoying. Good sound quality though

    I would recommend this to a friend