Customer Ratings & Reviews
- Model:
- SM-R177NZKAXAR
- SKU:
- 12214099
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Fit
Nice buds
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good. They fit very well. Wish they had more colors. Would definitely recommend if you have an android.
I would recommend this to a friend Air buds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was great for the price but unfortunately it didn’t last long before the issue started
I would recommend this to a friendBrand response from Samsung
Posted .Hi there TanishaM, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2. We understand how frustrating having a new device that is not operating as expected can be. Without knowing what you are experiencing with your device, please reach out to the Samsung Support Team for one on one troubleshooting assistance. Thank you for being a Samsung customer. -Elizabeth
- Pros mentioned:Sound quality
Not For Me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was good but they didnt stay in my ear. Even sitting still they would fall out of y ear. Returned them
No, I would not recommend this to a friend EHHH
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.RETURNED THEM AFTER A WEEK, THEY KEPT FALLING OUT. WOULD RECOMMEND GETTING THE BUD 2 PRO .
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello ErickV, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2. We understand how important the fit of your device is to you on a daily basis. With all Samsung earbuds you do receive additional ear tips in a variety of sizes, we have a great article on our website "How to wear your Samsung earbuds" to help ensure the buds are placed in the optimal location in your ear, and you can perform a fit test while wearing the buds and connected to the Samsung Wearables App. We are happy to hear you found a set of Samsung Buds that you are pleased with. Thank you for being a Samsung customer. -Elizabeth
Great buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds for the money. I have both the pros and the ones i am reviewing . Both are great just has to fit what you can afford.
I would recommend this to a friend- Pros mentioned:Fit
Great deal for the price we paid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent sound, not as good sounding as the previous version but really nice. They do however stay in your ears better.
I would recommend this to a friend Uncomfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Present for my son. He didn't like the way they fit. Returned and purchased another brand
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there DJD11, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2. We understand our customers have a wide range of ear sizes and desire for the comfort of the fit. This device does include additional tips in a smaller and larger size to help our customers find the best fit possible. We also have an article on our website "How to wear your Samsung earbuds" to help you determine the optimal location in the ear for comfort and security in the fit. Thank you for being a Samsung customer. -Elizabeth
- Pros mentioned:Sound quality
Headphone Lover
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these buds. The sound is great and when you wear them you can’t hear the outside noise. Thinking about buying another pair.
I would recommend this to a friend - Pros mentioned:Sound quality
GREAT FOR MUSIC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When making calls the callers could not hear me but good listening buds
I would recommend this to a friend - Pros mentioned:Sound quality
Ms.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are very clear. The only thing I don’t like is they don’t really stay in my ear. When they start to slip out it will remove Bluetooth mode.
I would recommend this to a friend not mad, just disappointed.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was very happy first few months now on the 5th month and left earbud speaker is toast. pretty disappointed for the price.
No, I would not recommend this to a friendBuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These new buds are ok but i feel that they dont stay in your ear like the other buds .i would have returned them but return date expired.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Nice..
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it but too big for my ears sometimes it irritate my ears but the sounds are awesome.. bought one for my son last Christmas..
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very amazing headphones excellent enough to mute all loud noises especially inside of a loud warehouse playing music perfectly.
I would recommend this to a friend - Pros mentioned:Battery life
Decent earbuds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice galaxy buds if you want some reliable and long lasting. Would recommend to buy during a sale time since they are not the best.
I would recommend this to a friend - Pros mentioned:Sound quality
Very easy to setup on my smart phone and tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the product that is works very good and it is very easy to setup by the way and the calls and music are crystal clear.
I would recommend this to a friend - Pros mentioned:Connectivity
Darn Good Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work well an paired easily to my Pixel 6. I couldn't get them to pause the audio of what I was listening to though.
I would recommend this to a friend item defective and supervisor was rude for return
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried returning my Galaxy Buds2 after 3 weeks because it is defective. The supervisor, I think the name is Chris, said that it is past the company's return date of 2 weeks. I tried to negotiate with him to allow me a return because I would like to get another earbuds from the store. He shut me down, however, and did not even suggest what to do with the defective item. THE SUPERVISOR WAS RUDE & NOT HELPFUL AT ALL. I SHOULD HAVE ORDERED FROM AMAZON WHICH HAS A 30-DAY RETURN WINDOW. When I picked up the item, I was not informed that BestBuy only has a 15-day return policy.
No, I would not recommend this to a friendShould have waited
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these like a month before the pro versions came out. They are still great but the left bud has been having issues.
No, I would not recommend this to a friendHelpful
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well 85% of the time. However, I quite often experience weird feedback sounds in both ears.
I would recommend this to a friend