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Customer reviews

Rating 4.4 out of 5 stars with 5275 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 207 Showing 4,121-4,140 of 5,275 reviews
  • Rated 5 out of 5 stars

    My new earpods love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really incredible they work fantastic I'm very happy with these new earpods and I love the color

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, love them..At first it took me a while to figure it out..cause they are my first earbuds

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great earbuds but

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds but the kept falling out of ears. Sent them back.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi AlanA, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2. We are happy to hear you were pleased with the audio quality of your device. With regards to the fit, this device comes with additional ear tips in a larger and smaller size to help with the fit. We have a great article on our website that highlights the optimal placement for the buds in your ears for the security of the fit. Lastly, you can perform a fit test while wearing the buds in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the noise canceling option. I utilize while flying for business weekly and it makes the flight enjoyable bec3if less noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aerodynamic and bass setting is really good I wear them when I am out riding on my moped

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ummm thinks are not what I was expecting, don't fit right and it disconnected in a middle of conversations sounds not too good either.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outside of the mic, perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good if you get them on sale. I bought em for $110. Comfortable and audio quality is excellent, though the mic isn't great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Like quality but issue with fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Hard to determine correct fit to keep in ear

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    First Pair of Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Buds 2 are a good pair of earbuds. After changing to the small ear piece, the buds move in my ear less.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves them. I can hear her much better with these when she connects to her phone for calls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    ear phones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am old school and prefer better-fitting ear phones. This works well and the sound is great. They have fallen out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How to replace my original Galaxy buds due to dropping one in paint great replacement sound quality is even better than the first pair

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    short fuse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them. but I feel like ear buds battery is a little short? case has long charge

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Wish the inter ear portion was a little smaller as I have small ear canals.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound good but don't stay in

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the previous ones better because these fall out. There isn't an eartips that works well.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Roadrunner00... Thank you for your review of the Samsung Galaxy Buds2 earbuds. We appreciate your input as we strive to give our consumers the best in design and functionality. At your convenience, please read the article, and watch the video from Samsung's YouTube channel that shows how to the find the best fit. "How to wear your Samsung earbuds", and "Galaxy Buds2: How to find the perfect fit with the Earbud fit test". Please contact Samsung Support for further assistance. Thank you for being the best part of Samsung. -Bethany Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super nice!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for the wife. She loves them and uses them everyday. Excellent sound and noise canceling

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Samsung earbuds. Good price and arrived as promised from Best Buy. BB is always reliable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poorly Designed Product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend purchasing this product if your expectation is to use them for any physical activity. Constantly falls out.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Grip

    Rated 5 out of 5 stars

    Pretty good.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are pretty good and fit my ears. They are a little slippery like the beans so they are not for exercise.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't seem to work very well. Keeps going on and off while using

    No, I would not recommend this to a friend