Customer Ratings & Reviews
- Model:
- SM-R177NZKAXAR
- |
- SKU:
- 12214099
Customer reviews
Rating 4.4 out of 5 stars with 5275 reviews
(5,275 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Rated 3 out of 5 stars
Could be a lot worse
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They worked great for a while. The battery life just isnt meant for continuous use.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friend- Pros mentioned:Fit
Rated 5 out of 5 stars
Great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great and have different sizes that i switch for different occasions such as running then sleeping.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friend - Cons mentioned:Volume
Rated 4 out of 5 stars
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They're ok...they're not as loud as i would've hoped...not all that comfortable to my ears
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were a gift for my son-in-law he just loves them he had iPhone ear pods but he didn’t like them so over all there great
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 3 out of 5 stars
Nice luxurious color
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my sister and she loves the color and how they sound.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friend - Pros mentioned:Fit
Rated 5 out of 5 stars
Fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What I liked about the earbuds was how well they stay in place when working and moving around.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend Rated 3 out of 5 stars
Going to iPhone
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One side of the headphones always goes out and i have to get a new one every 5 months
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Great sound quality. Not ideal for women with small ears, seems to be designed more for men
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Good buy for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my son and he loves them. Excellent quality for the price.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend Rated 3 out of 5 stars
Makes life easier!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These air pods have made my husbands life sooooo much easier. SO glad Samsung made them....... finally!!
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality. Feels a little loose in the ear but I need to check the rubber ends because I may just have the wrong size on.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 2 out of 5 stars
They're ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is good, i find it annoying i have to adjust them in my ears ever so often
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friend Rated 3 out of 5 stars
No different than last years but $50 more.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent headphones but no idea why they are almost 160$ makes me miss my headphone jack.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Good Stuff
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right on the money. What I was looking for. Thanks to the staff for pointing to the right way.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Nice to have.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this as a christmas present and I love the conveniency and the great sound provided.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friend - Pros mentioned:Comfort
Rated 5 out of 5 stars
Great ear buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very comfortable and easy to use and recharge. would bu again. Great price while on sale.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friend Rated 3 out of 5 stars
Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It keeps coming out when I put it in so I have to keep fixing it all the time
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Definitely try them
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So i left apple after 12years and got these with the s22 Ultra and they sound great!!! Better than my airpod pros.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 3 out of 5 stars
Not worth the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do like the noice canceling feature and the ambient sound feature. Thats about it though. They constantly are cutting out or disconnecting. The feature to be able to find them is a joke. As soon you put the earbuds back in the case ot disconnects from your phone so it cant locate it. It will show you the last location you used them is all.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MommaTraver!
Thank you for reaching out to us. We genuinely appreciate you letting us know your concern about your Galaxy Buds2 True. We are so sorry that you are having an issue with the constant disconnection of your earbuds. Let me help. Here is the troubleshooting link whenever your buds disconnect from your phone:
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Here is another link on how to wear your Samsung earbuds:
https://www.samsung.com/us/support/answer/ANS00082785/
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144306611
Thank you for choosing Samsung!
-Remie
Rated 5 out of 5 stars
My Galaxy Buds2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Samsung Galaxy Buds2 and the color that i picked!! I have wanted them for awhile and now i finally do!
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Olive
I would recommend this to a friend







