Customer Ratings & Reviews
- Model:
- SM-R177NZKAXAR
- |
- SKU:
- 12214099
Customer reviews
Rating 4.4 out of 5 stars with 5275 reviews
(5,275 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Nice purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and integration with Samsung phone!!
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Ear bud 2
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awsome product realy easy to use good sound quality
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Galaxy Airbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As good as Earbuds Pro good quality and clear sounf
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. !!!
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Samsung Galaxy Buds2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great reviews so purchased these as a Christmas gift.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Hearing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am glad i brought them. Quality is excellent....
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friend Rated 3 out of 5 stars
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is hard to adjust it when you're walking and it falls out
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - White
I would recommend this to a friendBrand response from Samsung
Posted .Hi There,
Thank you for sending your feedback. We sincerely apologize about your recent experience with our Galaxy Buds2, as you're having a hard time adjusting your buds, and it keeps on falling from your ears. We understand how essential it is to ensure that your buds stay in place while doing your activities. Samsung is continuously improving its services, and please know that your feedback is vital to that process.
You may check this link to guide you on how to wear your Samsung earbuds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Also, you may watch our youtube video for some tips on adjusting your buds for best fit:
https://www.youtube.com/watch?v=Tz0SsORiO-E
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144186930
Thank you for choosing Samsung. Have a great day!
^Chrystel
Rated 2 out of 5 stars
You blew it Samsung, don't buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've blown the speaker in two pairs. The first was a hassle getting them to replace. Got them replaced and another blown speaker
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sounds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds cancelation for phone calls is wonderful!!!
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Love my Pro's
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones great sound great price...very good
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds pretty Good……… I really enjoy the sound…….
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Banging
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic excellent amazing Bass and clear mids!!!
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friend Rated 1 out of 5 stars
Broke Three Months In, Best Buy Won't Help
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had these buds for three months, I use them probably once or twice a week. The right one has already broken. Best Buy will not help fix or replace them in any way. Samsung requires that I mail them in for repair and potential replacement. For an expensive product to break three months after purchase and the store that sells them to be completely hands off will be instructive in my future electronics purchase choices.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendRated 4 out of 5 stars
An ok product.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I owned 2 samsung earbud prior to this. I lost my last one and had to get a new one. This is the only available in the store that I went to so I just grabbed it. Falls off easily from my ears. And hard to control with the tap, tap double taps etc.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friend- Cons mentioned:Grip
Rated 1 out of 5 stars
Bad quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt like them. They kept falling out of my ear. No grip at all.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friend Rated 3 out of 5 stars
Ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ear buds dont fit as comfortable as it says it would.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 3 out of 5 stars
nice earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Headphones overall. needs improvement with fit.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - White
I would recommend this to a friendRated 3 out of 5 stars
Don't know
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never used this product so i can not te you anything
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
It's great mostly
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound and I love the noise cancellation. It frequently slip out my ears and for some reason after awhile people on the other end say I sound muffled. No mask nothing.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 3 out of 5 stars
Decent Sound, Poor Controls
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is pretty good, but they feel cheap and the plastic creaks in your ears. The touch controls are also frustrating as they can be trigger just by adjusting the buds.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friend







