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Customer reviews

Rating 4.4 out of 5 stars with 5275 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 227 Showing 4,521-4,540 of 5,275 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and integration with Samsung phone!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear bud 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome product realy easy to use good sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Galaxy Airbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As good as Earbuds Pro good quality and clear sounf

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    !!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. !!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung Galaxy Buds2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reviews so purchased these as a Christmas gift.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hearing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad i brought them. Quality is excellent....

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is hard to adjust it when you're walking and it falls out

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi There,


      Thank you for sending your feedback. We sincerely apologize about your recent experience with our Galaxy Buds2, as you're having a hard time adjusting your buds, and it keeps on falling from your ears. We understand how essential it is to ensure that your buds stay in place while doing your activities. Samsung is continuously improving its services, and please know that your feedback is vital to that process.


      You may check this link to guide you on how to wear your Samsung earbuds properly:
      https://www.samsung.com/us/support/answer/ANS00082785/


      Also, you may watch our youtube video for some tips on adjusting your buds for best fit:
      https://www.youtube.com/watch?v=Tz0SsORiO-E


      Should you need more assistance, you may reach us via the following for immediate support:

      1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      2. Facebook Messenger: http://m.me/samsungsupport
      3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513


      Reference Number: 1144186930

      Thank you for choosing Samsung. Have a great day!

      ^Chrystel Samsung

  • Rated 2 out of 5 stars

    You blew it Samsung, don't buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've blown the speaker in two pairs. The first was a hassle getting them to replace. Got them replaced and another blown speaker

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sounds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds cancelation for phone calls is wonderful!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my Pro's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones great sound great price...very good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds pretty Good……… I really enjoy the sound…….

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Banging

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic excellent amazing Bass and clear mids!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke Three Months In, Best Buy Won't Help

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these buds for three months, I use them probably once or twice a week. The right one has already broken. Best Buy will not help fix or replace them in any way. Samsung requires that I mail them in for repair and potential replacement. For an expensive product to break three months after purchase and the store that sells them to be completely hands off will be instructive in my future electronics purchase choices.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    An ok product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned 2 samsung earbud prior to this. I lost my last one and had to get a new one. This is the only available in the store that I went to so I just grabbed it. Falls off easily from my ears. And hard to control with the tap, tap double taps etc.

    I would recommend this to a friend
  • Cons mentioned:
    Grip

    Rated 1 out of 5 stars

    Bad quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt like them. They kept falling out of my ear. No grip at all.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds dont fit as comfortable as it says it would.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    nice earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Headphones overall. needs improvement with fit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't know

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used this product so i can not te you anything

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    It's great mostly

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and I love the noise cancellation. It frequently slip out my ears and for some reason after awhile people on the other end say I sound muffled. No mask nothing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent Sound, Poor Controls

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is pretty good, but they feel cheap and the plastic creaks in your ears. The touch controls are also frustrating as they can be trigger just by adjusting the buds.

    No, I would not recommend this to a friend