Customer Ratings & Reviews
- Model:
- SM-R177NZKAXAR
- SKU:
- 12214099
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Samsung Galaxy Buds2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like these earbuds with noise canceling feature; however, can’t give 5 stars because - first they don’t fit as snug as the Galaxy Buds I have and second the are not included on the Samsung App - not sure why they would not include on App so you can boost sound?
I would recommend this to a friend- Pros mentioned:Sound quality
You get what you pay for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had better ear buds wishing would bought the most expensive ones. You get what you pay for.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Stoneyman1, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2. Our goal at Samsung is to provide a range of devices to meet the needs, wants, and budgets of our customers. If you haven't done so already, you can always explore the return widow of the store of purchase and see if you can see about options that will better suit your needs. Thank you for being a Samsung customer. -Elizabeth
Decent product, lots of defects and issues.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like them, they go well with my phone. However, my first pair failed in a week. I can't recommend them, but they've been great. Get a pair of sony buds or air pods. The samsung pairing features don't outweigh the failure of the product.
No, I would not recommend this to a friendItching, Scabbing, Fluid, and Flaking
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine for longer uses for about 2 months. Around the 15th last month, I started getting a problem where wearing them (even just for an hour) would lead to flaking, itching, scabbing, and fluid in my ear. Its a common problem for many other people, so its just not worth risking whether you have the same problem but are past the return date like I am.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings GlenG, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds2. We appreciate your feedback as it provides us the opportunity to improve the functionality and design of our product line. If your skin is exposed to skin irritants or substances that may cause skin trouble (such as soap, sweat, lotion and suntan lotion etc.) for an extended period of time or if you are exposed to a certain environment, a hypersensitive skin reaction may occur. Remove your Galaxy Buds from your ears and consult a dermatologist if the skin where you wear the Galaxy Buds reddens or feels irritated. Feel free to review, "How to clean your Samsung Galaxy earbuds" and "How to wear your Samsung earbuds" if you would like to learn more. Let us know if you would like any further assistance afterward by contacting Support at your leisure. Thank you for being a loyal Samsung customer. - Debra
Fall out of ears
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meh. I wanted so BADLY to love these purple beauties, but i couldn't keep them in my ears. I tried all 3 tip sizes and ordered some foam tips online. Returned, sadly.
No, I would not recommend this to a friendDidn't last long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They didn't last long. I wouldn't buy these again. My other samsung bt was way better until the dog got ine of them
No, I would not recommend this to a friendHandles High Capacity Hard Drives With No Problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dual hard drive docking station was easy to connect. It immediately recognized the 3TB hard drive I loaded - which was the primary reason for the purchase of this particular item. (An older version of a different brand didn't read anything over a 2TB capacity hard drive.)
I would recommend this to a friendTerrible Product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are worse than gas station wired earbuds. I just got them last weekend and I'm already finding a major issue with them. I used them once and I cannot charge the case with the original cable or any other USB Type C cable in my house. I don't recommend wasting your money on these ear pods.
No, I would not recommend this to a friendGood buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like them because they were very easy to pair and use. Only issue I have is my left bud has fallen out of my ear twice! I looked on YouTube to make sure they are in properly. I only use them at home for now.
I would recommend this to a friendMiss
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They work just ok. The people I am talking to say that I am hard to hear or understand. I wish there were at least a small boom for the microphone, that might help. Also, they hurt my ears if I try to wear them for more than 20 - 30 minutes,
No, I would not recommend this to a friendNo Thank You
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't stay in my ears and the sound quality was not much better than my $30 earbuds. Why spend all that money for something that is almost the same?
No, I would not recommend this to a friendTerrible case!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are good earphones! But the case opens on its own! So easy to lose they earbuds! I lost them twice! Ridiculous how samsung used to jave great cases before that won't just open that easy!
No, I would not recommend this to a friendEar buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying these headphones but they constantly fall ouy of my ears. I am afraid they will break every time they fall out. If not for this issue, I would have given these five stars. Battery isnt up to par either.
I would recommend this to a friend- Pros mentioned:Sound quality
Try looking for alternatives
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is top notch, only complaint is that the body is way too glossy. No grip, slips out of my hand. Doesn't sit very well in my ears either. 7/10
No, I would not recommend this to a friend Glitchy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hope you have better luck. 3 week into purchasing them, sound kept cutting out. Luckily Best Buy did me a favor and approved to take them back and switch to Google Pro buds which have worked perfectly since.)
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Fair earbuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are good and bad for me quality great sound great fit not good for me. They always pops out and if you're on the phone the call mutes when that happens.
I would recommend this to a friend Decent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these they work great for what i needed them for, the only bad part is the right bud never fully charges. It only charges to 67% and stays there. Other than that they're great.
I would recommend this to a friendNot worth the hype.⁰
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like them. Difficult to be heard. The sound quality did not meet b my expectations.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thanks for sharing your candid feedback with us, Fegee. We aim to provide our customers with the best possible experience with our products and services. We see that you reached out regarding the Galaxy Buds2. The Buds2 features three microphones and a built-in voice pickup unit to ensure clearer calls. Additionally, a machine-learning solution filters out unwanted background noise, allowing you to share your world more effectively with family and friends. The low-profile design helps minimize wind disruption, ensuring that your outdoor calls come through clearly. If your Galaxy Buds, Galaxy Buds+, Galaxy Buds Live, Galaxy Buds Pro, or Gear IconX earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple of reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Check out our article "No, low, or poor audio quality on Samsung earbuds" for options to help troubleshoot the audio challenges you may be experiencing. If you require any further assistance with this or anything else, please do not hesitate to reach out to us at Support. -Kelvin
Inconvenient and not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are my third pair of Galaxy buds 2. They may work well 2 weeks or a month. They start having connection issues that are inconvenient and not worth the money and time you spend trying to work through them. Both left and right earbuds have connection issues one after the other i do not recommend the earphones
No, I would not recommend this to a friendNot snug enough
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like them but unfortunately they didn’t fit too good in my ear and as a result I couldn’t hear phone conversations or music.
No, I would not recommend this to a friend