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Customer reviews

Rating 4.4 out of 5 stars with 5275 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 229 Showing 4,561-4,580 of 5,275 reviews
  • Rated 2 out of 5 stars

    Not for everyone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of these earbuds. I had the previous version of the Samsung buds and I enjoyed them much better until the dog destroyed them. I do not like the fit in my ear, could be my ears......who knows.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    OK wireless earbud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound but they don't fit my ears very well. Always falling out and when you push them back in I hit the button to disconnect the call. Better options out there.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I know why people spend more money on headphones, I was a loyal skull candy fan because they were decently priced but did not last long and would never connect these are wonderful and connect within seconds. Haven't had any problems yet.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear plugs really don't cancelled noise unless you have both in but still don't cancel noise in background

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there AaronS, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds2. We understand how great the experience is when you can block out the outside world and fully immerse in your media. We have an article on our website to help with this feature of your device titled "Use Active noise canceling on your Samsung earbuds". You can also reach out to the Samsung Support Team for further assistance if this feature of your device is not operating as expected. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 3 out of 5 stars

    Touch 0 Click 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad at all. I prefer a bit mire bass punch but the bass isnts absent in this. I cant get used to touch, i prefer physical buttons, i get it wrong at least 60% of the time.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback, MrRam76. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla Samsung

  • Rated 1 out of 5 stars

    Dont buy| low sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds are not upto the mark. I reciever always complains the voice went low suddenly. This happens after 15mins in a long call. Due to this i have stoped using the buds. Also i use the Samsung s22Ultra phone so there should be no Bluetooth connectivity issue but yhere is something wrong!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Aniruddah, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2. We completely understand how valuable your phone calls are to you on a daily basis. Please reach out to the Samsung Support Team for assistance with the functionality and features to help ensure your calls are clear and the volume does not diminish after a short period of time. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 2 out of 5 stars

    Earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as expected and wouldn't work with my wife's phone. They were also uncomfortable in the ear. Can't say what the true quality is since they were returned.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound with a small problem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like every pair of earbuds, they won’t be a great fit for everyone. Besides that, amazing sound balance. No need to jump to any of the Pro models which I’ve tried as well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Marginal quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not fit well into the ear canal. My prior "Raycon" earbuds fit much better. Battery life is much less than advertised. Would return if I could.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Glad to have gotten them free, would never pay 4 t

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't stick in my ears very well. However, the sound quality and nosie cancellation is great for the price. Touch controls are very unintuitive though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Earbuds.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless I am putting these in my ear incorrectly they work their way out, Annoying other than that they charge & sound ok.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Crackling noise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First 2 weeks were great but now i kee0 getting a crackling sound when i have them in. I've tried resetting and nothing has worked. It doesnt always happen but it does happen daily. Frustrated.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Bought these as a gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So sorry, but I cannot report on the quality of these Galaxy Buds2. I own an older pair of 1st gen Galaxy Buds and I like them, so I bought these as a gift for my wife. I'm sure she'll love them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issues with the device, i went back to returned and it was denied because the policy is 14 days returns but at day of purchase i was told i had 30 days for return, they just told me the employee gave me wrong información and that i was supposed to read the receipt and not listened to the employee

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there RafaelR, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2. We are always happy to help our customers troubleshoot any difficulty they are experiencing with their device. Without knowing what difficulties you were experiencing, we recommend reaching out to the Samsung Support Team or browsing through the articles we have available online to help with your device. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 4 out of 5 stars

    Great earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds, but the only problem I have is that it keeps disconnecting sometimes. Not sure why. Also, the earbud keeps falling off my ears. Besides that, it's very good with call clarity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great noice canceling earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds at a great price. I use them for Zoom meetings all day but I charge them between meetings because they will not last the entire day on full charge. No other earbuds last the entire day anyway!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice ear buds.....working fine so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this useful and it's working fine, but I am not sure why one of the buds comes out when I talk for sometime over the meetings. Not sure if I need to change the ear plugs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Regret purchase of Galaxy Buds2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things just won't fit in my hears. When I go to adjust them people either can't hear me or I hang up on people. I tried all three sizes of the silicone tips and none of them really help. I really do not like them at all. Yes, the sound quality is great when I can get them to fit in for a few minutes, but they are just a hassle. i find I'm using the speaker on my phone more often now.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Galaxy Buds2

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are pretty neat. From someone who's used wired headphones for 2 decades this is a game changer. My only issue is that they do tend to want to fall out occasionally

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    In ear

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't recommend they fall out of your ears to much. The sound is top notch but i prefer over the neck or head bluetooth

    No, I would not recommend this to a friend