Customer Ratings & Reviews
- Model:
- SM-R177NZKAXAR
- SKU:
- 12214099
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Great ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, id definitely buy this brand again.
I would recommend this to a friendEar buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nifty ear bud set up only complaint i have is it is hard to keep them in your ears.
I would recommend this to a friendGreat gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift my mom loved them. It was a black friday deal
I would recommend this to a friendbuds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GOOD PRODUCT. Could be a little more confortable. May after more use they will get better.
I would recommend this to a friendRun....dont walk and get these
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My case was white but my buds are black...my only gripe
I would recommend this to a friendGood for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Won’t stay in my ears with exercise however good for the price.
I would recommend this to a friendSamsung buds2
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great wireless headphones to used on a walk or run.
I would recommend this to a friendSamsung earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my daughter she loves it I’ll recommend
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product. I bought this for a gift to my son
I would recommend this to a friendGreat buds!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds! Great features, easy to use and on par with other competitors.
I would recommend this to a friend- Cons mentioned:Volume
Not Worth the Money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones look beautiful but they constantly fall out of my ear and they do not sound as good as the Galaxy Buds that were released prior to it. The volume is also incredibly low (even when it's at max volume).
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Will!
Thank you for reaching out to us. We truly appreciate your letting us know of your concern about your galaxy Buds Pro. We are so sorry that you find the buds challenging to fit into your ear. Please check this link to help you use your buds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Another link on how to improve the audio quality of your earbuds:
https://www.samsung.com/us/support/troubleshooting/TSG01111323/#no-or-low-volume-during-calls-or-one-bud-disconnects
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144319784
Thank you for choosing Samsung!
-Remie
Just ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok. Air pods pro are a better set. These work as backup.
No, I would not recommend this to a friendGreat!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, work pretty well! Never have any problem with it!
I would recommend this to a friendSamsung Wireless Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these earbuds for my son and he loved them.
I would recommend this to a friendLove These
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use my buds every single day. I am obsessed with these
I would recommend this to a friendDisappointment
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are pure garbage!! doesn't do anything that it says it does. don't hang up your phone calls,and that's the main reason I got them, so I have to return these.
No, I would not recommend this to a friendGood buds
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for my husband. Very great purchase he loves them
I would recommend this to a friendterrible buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.doesn't charge after 6 months, terrible buy!!!!!!!!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings Emma, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds2. Your feedback is appreciated as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Check out, "Samsung earbuds do not turn on or charge" to help resolve what you have described to be experiencing with your Buds2. Let us know if you would like further assistance afterward by contacting Support. Thank you for being a dedicated Samsung customer. - Debra
Bluetooth
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung has the best products in the world and recommend for very one
I would recommend this to a friendChristmas present
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a gift for Christmas have pior model liked alot
I would recommend this to a friend