Customer Ratings & Reviews
- Model:
- SM-R177NZKAXAR
- SKU:
- 12214099
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Earbuds
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung has good quality items. The earbuds are worth buying.
I would recommend this to a friendGalaxy buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good but they dont always stay in my ears well
I would recommend this to a friendNice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my nephew for Christmas. He loves them.
I would recommend this to a friendGalaxy buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product I definitely recommend......,. .....
I would recommend this to a friendGreat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! Bought these for my sister’s bday
I would recommend this to a friendBeautiful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works..........................................
I would recommend this to a friendgreat ear buds!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought them for my wife, they match the color of her phone, she loves them!
I would recommend this to a friendHappy lady
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my wife and she loves them i even catch dancing in the house
I would recommend this to a friendHorrible
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return them because the left side stopped working, I got new ones and the same thing happened, only a few days after the returning period. Very disappointed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there AlienNB, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2. We understand how important the durability of your device, especially if you enjoy using your buds on a daily basis. We have a great article on our website "Samsung earbuds do not turn on or charge". If you haven't done so already we also recommend ensuring your buds are clean and dry and we also have an article to help you clean without potential damage "How to clean your Samsung earbuds". You can also always reach out to the Samsung Support Team if you have additional questions or these articles do not help resolve your difficulty. Thank you for being a Samsung customer. -Elizabeth
Never Again
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return them because the left side stopped working, I got new ones and the same thing happened, only a few days after the returning period. Very disappointed.
No, I would not recommend this to a friendMaybe deffective very unsatisfied
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these just yesterday upon opening the box i was excited as they looked very good. Unfortunately i was met with low sound quality, the anc wasnt very good, and on top I was having connection issues just the next morning. I will definitely be returning.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Steven. Thank you for bringing this to our attention. I see you have some concerns with Samsung - Galaxy Buds2. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer. Here are some links addressing the concerns you mentioned.
Connection issues with Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111318/
No, low or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Use active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
PRODUCT WARRANTIES https://www.samsung.com/us/support/warranty/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144348244
Have a great day.
^Charles
Mmm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice I really love it, really good I’m very happy for it
I would recommend this to a friendGift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My brother loves them. Gave them to him as his birthday/Christmas present.
I would recommend this to a friendBuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This buds is not for do exercises and the material don’t have good quality.
No, I would not recommend this to a friendEarbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loving my new earbuds!!! Really happy I chose them!!
I would recommend this to a friendNot bad.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good just wish it wasn’t so touch sensitive
I would recommend this to a friendHeadphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones were great. I purchased them and used them
No, I would not recommend this to a friendGreat product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product from the great vendor via a great retailer
I would recommend this to a friendGreat buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great experience!!! Easy transaction and pick up!!!
I would recommend this to a friendDisappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is not that great. Not worth the cost. Most of my electronics are Samsung. These headphones sound horrible and I don't like that they can just fall out of your ear. I prefer the behind the neck strap. I could never run with these. Very disappointed.
No, I would not recommend this to a friend