Customer Ratings & Reviews
- Model:
- SM-R177NZKAXAR
- SKU:
- 12214099
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Not happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product doesn't fit well in the ear. It struggles to meet the standard Samsung has set.
No, I would not recommend this to a friendEar buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They dont sit in my ear like i like. They fall put after maybe 10 minutes.
I would recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 stars because they often disconnect. They dont hold a charge as advertised.
No, I would not recommend this to a friendHalf-way
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the other galaxy buds better. They don't stay in my ear and keep turning off
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Meeka, thank you for bringing this to our attention. I sincerely apologize for the inconvenience you experienced with your Galaxy Buds2
not fit your ear properly. Please know that we value your feedback, and we will continue working on improving the quality of our products. Here is a link you might find helpful.
How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144210670
Have a great day.
^Charles
Lose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its very smooth and fall down when you do exercise.
No, I would not recommend this to a friendNeeded
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and good they are extremely reliable and great product
I would recommend this to a friendSamsung ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work well, however, as with the watch. Recharging is frequently needed.
I would recommend this to a friendear buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ear buds were too large for my husbands ears ,,kept falling ut
No, I would not recommend this to a friendWon’t stay in
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They will not say in no matter which size piece I use
No, I would not recommend this to a friendEar buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice but people complain about hearing me properly when i talk to them
I would recommend this to a friendPoor charging
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good but the battery life and charging quality is poor.
I would recommend this to a friendear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.too large for my ears, dont stay in whiole wearing them
No, I would not recommend this to a friendBad fitting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They fall out to easily even after changing the ear pieces
No, I would not recommend this to a friendDo not stay in ears
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They constantly fall out of my ears. Minimum characters
No, I would not recommend this to a friendFalls out of ear and disconnects when sweating
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned within a week. Kept disconnecting while I was outside working on my truck. The sweat kept causing the connection to drop. No matter which tip I tried, the buds wouldn't stay in my ears. And I'm always able to use the Galaxy buds right out of the box since the first buds. Bass was weaker than the Pro as well.
No, I would not recommend this to a friendCrap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Man o man I hate how Samsung products quality has drop threw out the years to catch up with Apple BS products. This thing uncomfortable, I've switch the tips as well. THE Main feature doesn't work still which is Hold to Mute in a Phone call. I'll just keep using my OG buds Don't waste your time try maybe the Buds+
No, I would not recommend this to a friendPainful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They hurt your ears tried the different attachments and they still fall off.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi, Nunez. I understand how frustrating this may be and apologize for the less than ideal experience. We would love to look into this further. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
Samsung Galaxy Buds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I really expected I was expected more but it's an OK product
I would recommend this to a friendBrand response from Samsung
Posted .Hi Dennise!
Thank you for purchasing Samsung Galaxy Buds2 True and leaving a review here. Congratulations on your new earbuds! We are happy to know that it works for you. We at Samsung only want the best welfare of our customers while using our products. Rest assured that we will continue on improving our world-class products and services.
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144221171
Thank you for choosing Samsung!
-Remie
Ear bud drama
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I submitted a response to thistied to my phone purchase. Please read
No, I would not recommend this to a friendGalaxy 2 earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These buds, for the price are meh. Wish I didn't spend the money on these.
No, I would not recommend this to a friend