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Customer reviews

Rating 4.4 out of 5 stars with 5275 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 252 Showing 5,021-5,040 of 5,275 reviews
  • Rated 1 out of 5 stars

    Worst earpods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the worst earpods I've ever used. Nothing wrong with thw sound or functionality. But they're extremely slippery and fall out of my ears with all of the bud tip sizes. All I have to do is chew on something for more than 10 seconds and they're falling out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Busted just out of return window

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these all of 2 weeks and they got real quiet where u can barely hear out of them and are literally expensive paperweights rn. The one time i didnt get a warranty go figure. Never again wouldnt recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Caution, read the rest of the review!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't really comment on the performance of these buds since they keep falling out of my ears. Even using the largest of the tips that come with these buds, they are not a good fit for my ears. Will be returning these.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi BobS,


      Thank you for bringing this to our attention. We sincerely apologize for the inconvenience this may have caused you, as the Galaxy Buds2 keeps falling from your ears. I understand how important it is to ensure that your buds stay in place and not worry about slipping.


      Here's a link to an article for some tips on how to wear your buds:
      https://www.samsung.com/us/support/answer/ANS00082785/

      Also, you may check out our youtube video for some adjusting tips for best fit:
      https://www.youtube.com/watch?v=Tz0SsORiO-E


      Should you need more assistance, you may reach us via the following for immediate support:

      1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      2. Facebook Messenger: http://m.me/samsungsupport
      3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513


      Reference Number: 1144420328

      Thank you for choosing Samsung. Have a great day!

      ^Chrystel Samsung

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Samsung buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally loved them. Im not much of a tech person and not sure if my opinion carries much value, but I prefer them much more over Jabra' s expensive noise canceling technology. They fit much better and sound is great even on very low volume

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung galaxy buds2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are much too big for my ears. They fall out with minimal movement. I'm sure they are great for people with normal sized ears. I always have trouble finding buds to fit my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great prodcut for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked these up as a spare pair for work. Ended up liking them so much, they're my main pair now. They fit snug and secure in my ears and they sound great. Active noise cancelling is a useful addition and helps keep the background noise from disrupting whatever you're listening to. They pair easily using Samsung wearable and helps keep ypu updated on battery life of buds and case. Would buy again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money on refurbished items

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont waste your money. They don't stay in your ear well the little rubber piece fell off and got stuck inside my ear lucky i pull it out in time

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love my wireless buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds, they fit perfectly in my ear. I have tiny ear holes so these are great, I like the noise cancelling options. I also like that when meetings come through my phone it alerts me on my ear buds. They're also a very pretty color.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Malfunction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bluetooth volume is horrible No one can hear me when I am using the Bluetooth and I am always told by my callers the sound is muffled.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are terrible. Battery time is horrible. I have the originals which are so much better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very bad air buds stay away

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had these buds for a day and the sound quality on these are hella bad compared to the air pods I definitely definitely wouldn't recommend these at all stay away

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these to replace airpods- very impressed, the sound cancellation is good, the sound wuality is good, and they are pretty comfortable in the ear for long periods of time

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The airbuss are very confortable to wear that you don not feel that they are going to fall off. Sound quality is great. Very immersive to the sound of video.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 4 out of 5 stars

    Good headphones.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these headphones. They pair quickly and effortlessly, and with a little time I figured out how to answer phone calls with them, which has been great. Good volume and fidelity, I wish the charge lasted longer.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Highly recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing that i was wishing would have been better was the noise canceling. But they certainty do the job. Just not perfectly. Great sound, comfortable, all around great product

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Samsung Galaxy Buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality, battery lasts for quite a while. Easily connects to my Samsung Galaxy S22 Ultra. I would recommend this for anybody who either has a Samsung, or just needs quality ear buds.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Overly Priced Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds aren't really too good. There's a lot of static and feedback. They don't like to stay in the ears. I wouldn't recommend them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Ear Buds Ever!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed with these ear buds. The noise canceling is incredible. I also appreciate how comfortable they are to wear for long periods of time. I would highly recommend these ear buds, worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Samsung airbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and people can finally hear me speaking without excessive background noise! Battery life is also exceptional and no issues with pairing your device with your Android platform.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Funny & Sad at the same time, However Great Sound.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chain of events 1. Pre-ordered Black as a B-day gift for myself in Aug & Best Buy sends white by mistake (I rarely pre-order anything) 2. Best Buy takes back white and sends black 3. Black arrive a week later with empty box ( STOLEN) 4. Best Buy orders another pair for pick up at store (FINALLY successful) 5. 2.5 months later the Bud 2 meet the washing machine (accidently left in my pocket...Buds were in case) Surprisingly the Buds seem to be ok after they dried out, but the case is a little screwed up but for now will still charge. 6. Called Samsung to see if any consideration for warranty...answer...NO...No soup for you (Seinfeld Joke) 7. However I will say after comparison the Buds 2 sound quality is better than Air pods 2 ( which play louder but not as crisp and they constantly fall out.) plus I now have sound controls which I did not on the Air pods 2. Phone is Galaxy Note 10 Plus. 8. Overall I really like them and the sound quality 9. Lastly IF Samsung is reading this and you would like to send me a charging case that would be just wonderful, but if not....Oh well life will go on.

    I would recommend this to a friend