Customer Ratings & Reviews
- Model:
- SM-R177NZKAXAR
- SKU:
- 12214099
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Do not recommend.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage, fall out of my ears constantly. Originals were much better.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Nono,
Thank you for bringing this to our attention. We are saddened to hear about your recent experience with your Galaxy Buds 2, as it keeps falling from your ears. I understand how important it is to ensure that your buds stay in place and not worry about slipping while doing your activities. Please know that we are continuously improving our services, and your feedback is vital to that process.
You may check this link to guide you on how to wear your Samsung earbuds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Also, you may watch our youtube video for some tips on adjusting your buds for the best fit:
https://www.youtube.com/watch?v=Tz0SsORiO-E
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144467030
Thank you for choosing Samsung. Have a great day!
^Chrystel
Galaxy Buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure why but people I called said it sounded awful. And I made multiple calls.
No, I would not recommend this to a friendNo Refunds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been three weeks since I returned these and I haven’t gotten refund.
No, I would not recommend this to a friendLoss of money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They dont keep a charge or dont stay in my ears at all. Not very happy
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There!
Thank you for sharing your experience with us. We apologize for the inconvenience if your Galaxy Buds2 doesn't keep the charge and won't stay in your ears. The experience is not what we expect from our customers.
Here is a link that will help you with your Samsung earbuds' battery life: https://www.samsung.com/us/support/answer/ANS00078081/.
Another link you may find useful is this one on how to wear your Samsung earbuds: https://www.samsung.com/us/support/answer/ANS00082785/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144236576
Have a great day.
Melardo
Do not buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted 2 weeks before going bad, could not return them.
No, I would not recommend this to a friendUnhappy Camper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Uncomfortable...hate them! Gave them 1 Star because I had to.
No, I would not recommend this to a friend- Pros mentioned:Fit, Sound quality
Love 'em
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.these sound awesome. also love the dual modes- noise cancelling and ambient amplifying or whatever it is called. Also they stay in my ear real well too
I would recommend this to a friend - Pros mentioned:Battery life, Fit
Earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits good in the ear! Last longer then i thought! Will buy again
I would recommend this to a friend - Pros mentioned:Fit
Perfect Christmas gift
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not for me but the person who received them couldn't love them more!! Perfect fit, awesome color and syncs seamless with the Samsung products also owned. Excellent
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Samsung accessories
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung earbuds fit my ears correctly and the sound is great. Also i got them at a very good price.
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Great headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These fit great in my ears and work very well at canceling out surroundings noise!!!!
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Great sound for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound,fit the ears well and stay in comfortably. Work well with the ap and the price was amazing.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Nice product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Earbuds provide good quality sound and fit well in your ear.
I would recommend this to a friend Eh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not abing fan. Felt really cheap i think i would pass
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jmmc,
Thank you for bringing this to our attention. We apologize if this did not live up to your expectations. I understand how frustrating it can be when expectations don't quite meet. We are continuously improving our services, and please know that your feedback is vital to that process.
Should you need additional assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Reference Number: 1144173805
Thank you for choosing Samsung. Have a great day!
^Chrystel
- Pros mentioned:Connectivity, Sound quality
5 out 5
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a really go pair for my fold. Its connects instantly and the sound quality is great.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
noice canceling muahhhh
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the noise canceling and it's very comfortable and snuggled in my ear. batter life could be better.
I would recommend this to a friend Buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Air buds are good but it's very difficult to stay on
No, I would not recommend this to a friend- Pros mentioned:Battery life, Sound quality
Worth the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as intended with good sound quality and good battery life
I would recommend this to a friend - Pros mentioned:Battery life, Comfort
User
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and comfortable to wear. Keep good charge. Both my husband and I have a pair.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Samsung buds 2
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love them..great sound quality. Very durable, and great battery life
I would recommend this to a friend