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Customer reviews

Rating 4.4 out of 5 stars with 5275 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 262 Showing 5,221-5,240 of 5,275 reviews
  • Rated 3 out of 5 stars

    Ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband I bought them for he likes the I buy the extended warranty on them they go up every year for the warranty but it helps two year warranty not bad

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't fit right

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband bought me these earbuds 3 years ago for Christmas and I unfortunately lost one earbud at a flea market. I like these so much that I bought another pair. I have not been happy with them they don't seem to fit like my first pair I've tried everything they just seem a little bit bigger than The first pair. I've been meaning to return or exchange them for something else but have been busy I really should check to see if I still can I think it's only been a month or so.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gud

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it if u have a android but u must have andoid :)

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    Better headphones out there for the $

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit well but the quantity just isnt there for $100

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JasonE, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2. We understand our customers have a variety of wants and needs from their chosen device. Without knowing what aspect of your device is not operating as expected or desired, we have available online the full device manual to outline all of the settings and capabilities of your device. You can adjust the sound profile to your preference in the Samsung Wearables App along with a range of other settings. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 2 out of 5 stars

    Don't fit properly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had each generation of the Galaxy Buds. This one is by far the worst. They do not fit in the ears properly. I have tried each size of the provided silicone ear piece, and non of them will stay in place. I have to constantly readjust them. Sometimes I can get the right ear to fit properly, but it hurts after a little bit. I am going back to the previous generation (with the ear wing tips) untin they figure this out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    I Love These Ear Buds!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a lot of hair so I didn't think ear buds would work for me but these are great they fit well and I haven't have any issues with them coming out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Fall Out Easily & Not Responsive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't recommend these to a friend. Maybe I'm the problem but they fall out of my ears all the time and the touch to pause feature isn't always responsive! It gets really frustrating using them tbh. For that price at it!? Glad I got mine for free on a black Friday deal. I will say that the only reason I still use them more than my old $35 Bluetooth headphones is because the battery life on these things as well as the case!?!! Is no joke!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Samsung Disappoints Again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried Galaxy Buds Pro, Apple Airpods Pro and now these Galaxy Buds2. These Buds2 make horrible hissing noise in ambient mode, and if turned off, I can barely hear anything around me, might as well be using noise cancellation, it's literally almost exactly the same. And when I have them in my ears, my voice comes out all weird, like I'm wearing ear plugs and it sounds like I'm all in my head if that makes sense or like I'm underwater if that makes better sense. When I wear my Apple Airpods Pro, everything sounds perfect and it doesn't seem like I'm wearing anything in my ears almost, and my voice is totally normal and I can hear everything around me clearly and hear myself perfectly normal as well. I'm really disappointed because I have a Samsung Galaxy phone and many other Samsung devices and it'd be so much easier to use Samsung Galaxy Buds but the Buds are all just horrible so I'm going to have to stay with the Apple Airpods Pro. Samsung needs to do better. Even talking on the phone, the sound is bad quality on both ends. The only positive things I'll say is that music sounds good and these Buds2 are much more comfortable than the heavier Buds Pro, however, like I said before, still not as comfortable as the Apple Airpods Pro. I don't understand why all the good reviews. I'm guessing those people never tried Apple Airpods Pro and don't know any better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Avoid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible, they fall out easily, the touchpad is wayyyy to sensitive to any little bump, they hurt my ears when theyre in and they dont have volume controls from the headphones. The sound is fine and the noise canceling works well enough, but its not good enough to give anything over 1 star, i hate these.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Samsung earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These do seem to fall out when I chew food from the action of my jaw. But they do stay in when I exercise so all is good

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best wireless I've had yet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery holds well, the noise cancelling is the absolute best(cant hear any outter noise with these in), love the wireless chatging option as well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome, the noise cancelling and best sound that I have had in a long time

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not as good as the originals

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After giving my old Galaxy earbuds away I purchased these. Big mistake, not only was the sound bad but they hurt my ears after only a few minutes of use. And they kept falling out which the original Galaxy buds rarely did. All I'm asking is for a company to make earbuds with incredible sound that are comfortable and block outside noise. Is that so hard in this day and age????

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Head phones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The functionality of the heads are terrible, the spund quality was ok, but over all i wpuld not recommended these head phones. I heard that the pros are x10 better but i wasent going to chance it. For those wondering what head phones i went with, I went with the beats fit pros. I am 100% satisfied

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great earbuds!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent earbuds! Noise cancellation and ambience is on point! Volume adjustment didn't work for me

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Battery life

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great but the base cant hold a charge for too long.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Only full finctiinality worh android devices

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bummer, when i bought these i wasnt aware that they have very limited functionality with iphone. Cannot control noise cancellation or any other settings, we have used galaxy buds in the past without these issues. unfortunately will be returning them.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Nballe23, thank you for your feedback on your Samsung Galaxy Buds2. We understand how important certain features are on your device. If you are looking to change from ambient sound to noise cancelation on your device without an android operating system device, you can do so with a tap and hold on the device until you hear a tone and the sound changes. You can also use a double tap to move forward a song, triple tap to go backwards, you can answer and hang up calls with tap settings as well. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 3 out of 5 stars

    Trouble

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A side of earbud isnt working well, i had to return

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Warning for those with a nickel allergy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They should come with a warning. I had the older version of the galaxy buds and really liked them. I bought these in June and they have severely caused discomfort and problems in my ears, they are itchy, weeping and then dry and flaky. I did not even think it was the earbuds, but switched to over the ear headphones because my ears were a mess. Then I put them back in today when I forgot my over the ear headphones and my ears started weeping again almost immediately. Then I researched Samsung buds and allergies and was shocked to find they have nickel. I am allergic to nickel. If my review can bring attention of this flaw to others who have a nickel allergy, then I sincerely hope it saves some ears from major discomfort. Samsung should do better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Galaxy Buds2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is exceptional. I love them and like the fact that they are waterproof

    I would recommend this to a friend