Customer Ratings & Reviews
- Model:
- SM-R177NZKAXAR
- |
- SKU:
- 12214099
Customer reviews
Rating 4.4 out of 5 stars with 5271 reviews
(5,271 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
to a friend
Rated 4 out of 5 stars
Significant improvement with a major flaw
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are a significant improvement compared to the original earbuds. The sound quality is better, it has active-noise cancelling, and I think it looks much nicer overall. The buttons also work better although they still aren't perfect. My main issue with these earbuds is that they just didn't fit as well as the previous version. It took me several weeks before I felt comfortable wearing them, and I tried using all the sizes that they provided for the silicone tips. There have also been some minor software issues where they don't connect properly.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friendRated 4 out of 5 stars
Great Sound, Funky Fit.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic sound quality and I loved having the ability to tune the sound through the app. Very nice. However, I couldn’t get them to stay in my ear. So they didn’t work for running. Too bad.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
Better than the rest.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly am super stoked on these buds. In my opinion and experience with buying headphones these are the best over many of the others brands I've purchased..
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 2 out of 5 stars
Meh
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality. Good battery life. Somewhat slow to connect. Unusable tap functions (can't change volume, pause, forward, etc without using handset). Noise cancellation seems to be good. I feel like I'm being told I'm breaking up or I sound like I'm in a tunnel way too often. Should be way better for the money.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Eflow000, thank you for your feedback on your Samsung Galaxy Buds2. We would love nothing more than to assist you with the aspects of your device that are causing frustration. You can absolutely use touch settings to pause, go to the next song or start your song again. These settings can be adjusted in the Samsung Wearables App and decide on the use of single, double, or triple tap options. You can review this feature in the full device manual available online. We have two articles available online to help you with the volume and other audio features for your calls titled "No, low, or poor audio quality on Samsung earbuds" and "Use call features on your Samsung earbuds". Lastly, you can reach out to the Samsung Support Team for additional assistance if you continue to have this experience. Thank you for being a Samsung customer. -Elizabeth
Rated 4 out of 5 stars
Touch is weird
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the galaxy buds+ before and the touch on that was way better. These are ok and they sound really good. Noise canceling is great and all. Just wish the touch pad was better.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 4 out of 5 stars
Noise canceling that works
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the noise canceling feature on these earbuds. You have the option to turn it off through the app if you want to. I have noticed that when I wear them for a long time it will loosen and can fall out. I would not recommended working out in if you get sweaty.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friendRated 5 out of 5 stars
They are so cute!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love the lavender color. They work really good all around i just have small ear canals and nothing seems to fit. Definitely highly recommend.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friendRated 4 out of 5 stars
Good earphones but get a samsung phone too
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bluetooth on these earphones drop with my oneplus phone sometimes and it doesn't work very well with a few apps. Maybe this is just a oneplus issue but I wished they worked better for that.. The sound quality and noise cancellation is quite decent and does its job.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - White
No, I would not recommend this to a friendRated 5 out of 5 stars
Very good noise canceling
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mow with these and they are absolutely amazing. Blocks all the unwanted noise and keeps the tunes loud and clear.!
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 4 out of 5 stars
Decent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good. Stays in my ears mostly but does slip out with exercise. Also doesn't have great call quality. Bought these as a replacement for my other galaxy buds after losing one of them.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Olive
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a previous years model and they were great. These are my preferred ear buds with mu Samsung phone. Sounf great and there are many options for settings!
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 4 out of 5 stars
Not necessarily better than the Buds+
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comparing these to the Galaxy Buds+, there were some nice improvements, but I was surprised that the Buds 2 were not an across-the-board improvements over the Buds+. Improvements: - ANC is definitely a plus. I don't use it all the time because I prefer longer battery life and want to be able to hear things going on in the environment. But when I'm in the zone, it's a great option (and being able to toggle it on with a long press is perfect). - The smaller size and better shape of the case is great. The pill shape of the Buds+ case can be... suggestive in a front pocket Not as good: - Battery life is not as good as Buds+ (even with noise cancelling disabled) - The fit is worse that the Buds+. I love that they're smaller, but they keep popping out of my ears. The Buds+ have a fin that helps them stay put.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friendRated 4 out of 5 stars
Better than buds pros
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned my buds pro for these. The fit of these in my ear is much better than the pro (for smaller ears) but still not as good as the buds+. The only reason I am giving it 4 stars versus 5 is the mute mic option during calls is either gone or difficult to function.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friendRated 5 out of 5 stars
Nice product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work perfectly and fit my ears perfectly, which is sometimes an issue for me. Like the color too so my boys won't be tempted to 'borrow' them.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friendRated 3 out of 5 stars
Meh, it's OK
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meh. The sound quality is pretty good. On the other hand, the tap function is not very good. It usually takes several attempts to get it to respond. Also, I have to be careful not to get a squeal of feedback when my hand is near the earbud. The battery life is not too bad, and I like the app reporting battery levels. The multiple feedback tones are confusing.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha BarclayharrisH, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with whatever you may be experiencing with your Galaxy Buds2, but we need more details regarding what may be occurring before we can do so. Please feel free to reach out to Support for further assistance and/or help with troubleshooting your device. Thank you for being a steadfast Samsung customer. - Debra
Rated 5 out of 5 stars
Samsung Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great, these block out all ambient noise with just a tap! The battery life is about average for earbuds I've previously owned. I would definitely recommend!
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friendRated 5 out of 5 stars
Great earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for daily use and they've worked great for me.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
Sound quality very good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a pair of galaxy buds with these. The music sound quality is great but when using for telephone conversations i have been told repeatedly that i cannot be understood however i can hear others fine.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 4 out of 5 stars
Good Bud
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this bud. The sound is great. My only issue is the left ear piece often pops out of my ear. I can't understand why -- bummer. But, overall, it is a quality bud.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friendRated 4 out of 5 stars
Great buds
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, great product and easy to set up. Only con is that it's slippery. Dropped them a couple of time but they still work.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend







