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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 15275 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 15,275 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Disappointed with Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds fit well in ear. Sound is good also, however speaking with the ear pods sounds warbled to the listener.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Not happy maybe It’s a iPhone software to Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research before buying these galaxy buds. It was the sale price of $99 that push me to buy these over my other choices. On paper these should be one of the best True Wireless earbuds under $200. I don’t really use the sound blocking feature “all” headphones noise cancellation features just irritate me, so it’s not particular to Samsung just annoys me no matter what brand. The quality phone conversations is great at and the amazing battery life Is top of the food chain for this type of device. I gave it three stars because while they are good headphones for my phone calls n long battery life......... I have an iPhone so maybe it’s a Samsung hardware to iPhone software maybe, I don’t know but I was very disappointed with the quality of this music and the level I could take the volume too. I love listening to music and I mainly listen from my IPhone to my ear buds. Volume does not feel like it goes loud enough and I’ve tried using the app nothing fixes it there is a loss in the music of the shuttle nuances you should hear in a wireless earbuds costing $150 range they just should have better quality sound compared to how well they perform in the phone call on battery life. I researched the speakers inside everything like I said these earbuds should be awesome but they just are really lacking in the music and I’m getting them with say the apple AirPods pros just the regular ones sound better than this I’m going to get a Samsung S 21 and I hope it is a software issue and a Samsung phone to the Samsung earbuds will work better otherwise I feel like I could’ve spent $49 and got the same quality if you have a Samsung I’ll bet it would be better if you’re on an iPhone I would Lean Towards the Apple products

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and the noise canceling on these is great. The shape of them is awkward though and no matter which tips I try they always fall out of my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great value for money.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable, comfortable and convenient ear buds, great value for money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung ear buds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice wifh the noise canceling feature, makes you feel like you are alone in a vehicle with the music/podcast on.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Bought as a gift

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Really good ear buds. Gets the job done and have really god noise cancelling feature

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great gift idea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my girlfriend and she takes them everywhere now, excellent sound quality as well as battery life and ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Very good sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for the Mrs. She has always been a Samsung fan and these earbuds paired to her Samsung phone flawlessly. The sound qualify is strong and being in-ear buds she can barely hear me when I talk to her ( she considers that a positive ). Battery life is great! She has yet to wear the battery down to 0%. Wireless charging case is a plus since we have the wireless chargers through out the house. I prefer the Buds Live for comfort but these do seem to sound better. These work well for phone calls also. We feel these were money well spent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Purple

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my earbuds. They came is good shipping time. Love the color and they are loud.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best Earbuds I own

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best Earbuds I own out of the 8 pairs. They are very comfortable and do not hurt my ears after having them in for several hours.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Overall experience

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been my favorite earbuds, use them very regularly. Really like how they sit in my ear and not fall out. Even while in movement

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Plus and Minuses

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note: These buds are AWESOME for Android users, but not iPhone. Review is based on iPhone. The sound is great and I love how these buds fit so well they block out outside noise. Unfortunately, I have an iPhone and the app with ambient noise doesn't work with these, so it actually prevents me from hearing ambient noise. Also, when I use them for phone calls it blocks my hearing so much that I can't even tell how loud I'm talking. So, they're great if you're just listening, but awful for everyday living and communicating for iPhone users.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    WONDERFUL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving 5 star due to price tag. Sound is on par with price. Well worth is. Fit is spot on. Easy operations, great connection.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    stays in place

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    finally, a earbud that stays put. i love them. Im a runner and have been through so many earbuds. i was hesitant to buy these considering my track record but i couldn't resist. so glad I made this choice

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    "liked"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Galaxy wear app not great but workable. Buds are good. Sound quality good! Volume good! Could use a bit more bass but would not keep me from purchasing!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Wireless Earbuds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these Samsung wireless earbuds! Easy to connect and very comfortable!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beautiful earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a year with them, i cant complain about nothing. Still working great; i love the cancelling noise option.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing fetures and quality and sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds amazing the ANC is good and the ambient sound is good as well for its size and price

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Let the music play....

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit. Easy to use but it’s easy to loose. I work 10 hour shifts and it continues to deliver on a single charge. Great investment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sisterly Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was surprisingly a good upgrade gift color was perfect the sound was truly improvement from other bud she had purchased herself

    I would recommend this to a friend