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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5267 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 5,268 reviews
  • Rated 5 out of 5 stars

    Galaxy buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my second pair, i keep coming back to this specific pair cause they are good quality and well worth the price. The speakers are very clear and have never had a issue of people not hearing me while I'm on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man i like so much my new headphones and u used a later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, fair price and very use to learn to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very nice well made product will buy again thanks

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lightweight accompanied with great sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good item battery life could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall easy to use, nice color and sound quality good

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased to have an extr pair of ear buds. I purchased a pair of Galaxy buds in 2020 and enjoyed their performance. I especially like the touch controls. After about 2 years, the volume of the buds had decreased significantly, so i tried several other brands. O had some success with Sony,but always preferred the ease of use with the Galaxy buds. My only gripe is the fit. I've tried all the different bud covers, but neither cover fits well enough. I have some other covers from other buds, so I'll try 1 and maybe get a better fit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad. I wish they weren't as sensitive. Sometimes my hair hits the sensors and pauses whatever I'm listening too. Other than that, it's pretty good

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best Ear Buds Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphones for the money, they fit my ears well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product fair price and very use to learn to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not a great fit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They slip and move slowly out of my ear during my walks. The sound is good and the color is nice but I am sticking with my cheaper Pixel Buds A which never get loose!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    enjoying them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great, great sound. love the noise cancelation

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Buddies

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm enjoying the comfortability of these buds.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were disappointing for a Samsung product. The right earbud stopped working properly despite good care and regular cleaning. Was always a Samsung fan so I did not expect these to have such a short life.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Galaxy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really pleased with the quality of the sound

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound I s amazing. My fiance has small ears and hasnt ever found head phones that she could use till these and haven't fallen out yet. Love that everything about them is customizable to you. Awesome

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Music to my ears

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great. Awesome noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    My ear bud

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, however they stop working in less then a year

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for sharing your feedback with us, Flor. We always aim to provide our customers with the best experience possible. The Buds2 introduces a new dimension to your listening experience. Enhanced 360 Audio adapts to your head movements, providing a personalized surround sound experience. With Dolby Atmos, movies and music come to life in a dynamic way that standard sound cannot replicate. You'll be surrounded by an immersive soundscape that offers rich details and direction, rather than just simple left or right channels. We hate to hear that your buds are currently not functioning. Samsung products are covered by a 12-month limited warranty against manufacturing defects in material and workmanship. You also have the option to purchase additional coverage with Samsung Care+ for eligible devices, which provides extended protection and extra support. We encourage you to reach out to us at Support so that we can look into what can be done to get this resolved. We look forward to hearing from you! -Kelvin Samsung

  • Rated 5 out of 5 stars

    A Good Addition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Buds2. They make multi-tasking a simple task. I can accomplish so many things while I'm on the phone with these headphones. I recommend them to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This things are comfortable and great sound. My only issue is that they lack some of the features in the pro version, but the fit and feel is great and worth the downgrade.

    I would recommend this to a friend