Customer Ratings & Reviews
- Model:
- SM-R177NZKAXAR
- SKU:
- 6464281
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.
This summary was generated by AI based on customer reviews.
execellent
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend it, good headphones, delivery was on time and the people were very friendly.
I would recommend this to a friend- Pros mentioned:Sound quality
Samsung - Galaxy Buds2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound - smooth base. Easy to operate. Decent value.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Volume
Good lil buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and great features. Would have been 5 stars but these were not as loud as I would have liked them to be. They even worked with my wifes iphone which was nice!
I would recommend this to a friend - Pros mentioned:Sound quality
Works good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them wish the outside of the case was the same color as the earbuds
I would recommend this to a friend - Pros mentioned:Sound quality
Earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They come in beautiful colors the quality is nice and the price was good
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Great Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the noise cancelling option. The sound is great, and so is the battery life. I can now fly an entire flight and not worry about my earbuds needing charging.
I would recommend this to a friend - Pros mentioned:Sound quality
Get them!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones !!! Better than airpods!! No complaints!
I would recommend this to a friend Great set!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these for my boyfriend & he loves them, wears them all the time to watch YouTube videos, while working out and even in the bathtub to listen his podcasts. The other day he thought the headset die on him, but turns out the earbuds have sensors & he just cleaned them & worked just fine after.
I would recommend this to a friendEar buds
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these but they do not stay charged for an 8 hour work day to listen to books and music.
I would recommend this to a friend- Pros mentioned:Sound quality
Ear
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality, good product excellent price
I would recommend this to a friend - Pros mentioned:Comfort
Good Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfectly into the ear comfortably. I am glad I got it!
I would recommend this to a friend - Pros mentioned:Fit
Ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great upgrade from a corded head set. Fits good with 3 size pieces.
I would recommend this to a friend - Pros mentioned:Sound quality
Love them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these the sound is awesome and the noise canceling is perfect
I would recommend this to a friend Daily driver
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty decent pair of earbuds. I originally bought this to swap off a headset and it's been doing great so far. ANC could be better but for a casual user, this is just fine.
I would recommend this to a friend- Pros mentioned:Sound quality
Best Buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best buds that I have purchased in my life.
I would recommend this to a friend - Pros mentioned:Sound quality
Do not stay in ear.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As much as I love the sound quality and noise cancellation, I am disappointed that they are constantly falling out. I have tried several things to secure them in my ear with no avail. I i eat or drink while I am using them they just fall out. :(
I would recommend this to a friendBrand response from Samsung
Posted .Hi Cvill!
Thank you for reaching out to us. We genuinely appreciate you letting us know of your concern about your galaxy Buds Pro. We are so sorry that you find the buds challenging to fit into your ear. Please check this link to help you use your buds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Another way is to use buds sleeves for a tight fit.
https://www.samsung.com/us/support/answer/ANS00087422/
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144324014
Thank you for choosing Samsung!
-Remie
Works great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Because i had the protection plan, after a car ran iver a bud that i dropped in the parking lot, they replaced them! No fuss. Super fast service and they let me bring my puppy in. She is a hit. She does a bunch of tricks and the staff can't get enough of the cuteness!
I would recommend this to a friendAwesome ear buds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had them for over year of straight use at home and work
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
Easy to use and easy to set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was helpful in helping us compare the different products that would work well with our Samsung phones. They are very comfortable, fit well, cancel out most noise and deliver great sound
I would recommend this to a friend They’re Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good EarPods with good quality of music, also look great!
I would recommend this to a friend