Customer Ratings & Reviews
- Model:
- SM-R177NZKAXAR
- |
- SKU:
- 6464281
Customer reviews
Rating 4.4 out of 5 stars with 5271 reviews
(5,271 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally used my ear buds - love them. good quality.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Earbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very very nice well made product will buy again thanks
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 3 out of 5 stars
Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sounds good but the battery usually doesn't last nothing but about a year then they needs replace
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Kate77, thank you for your feedback on your Samsung Galaxy Buds2. We are happy to hear how much you enjoy the listening experience with your earbuds. Without knowing what experience you are having with your device that would require replacing, we have some great resources available online to help troubleshoot changes in the audio quality, battery, and other experiences you may have. Please, reach out to us at any time with questions and to review options to troubleshoot anything out of the ordinary. Thank you for being a Samsung customer. -Elizabeth
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very lightweight accompanied with great sound quality.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
good item battery life could be better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.overall easy to use, nice color and sound quality good
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Samsung
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best earpods that i bought Sound its incredible !
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product fair price and very use to learn to use.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friend- Pros mentioned:Fit
Rated 5 out of 5 stars
Best Ear Buds Ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Headphones for the money, they fit my ears well
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
enjoying them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are great, great sound. love the noise cancelation
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - White
I would recommend this to a friend - Pros mentioned:Comfort
Rated 5 out of 5 stars
Buddies
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I'm enjoying the comfortability of these buds.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend Rated 5 out of 5 stars
Galaxy buds
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ear buds I've had, that I had to buy another pair.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Awesome on sound lacking on battery life
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound great and noice canceling is awesome but battery life is not the best
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friendBrand response from Samsung
Posted .Hello there LuisG, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds2. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Buds2 provide up to 7.5 hours of play time per charge, which can be extended to up to 29 hours more with a fully charged case. Placing the buds in the charging case for 10 minutes will give you up to 150 minutes of play time. Please take a moment to check out "The battery life on your Samsung earbuds" if you would like to learn the various ways of optimizing the battery life on your device. If you think of any questions for us or if you would like any further assistance afterward, do not hesitate to contact Support. Thank you for being a steadfast Samsung customer. - Debra
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Sounds good but
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The music sounds really good, but the earphones always falls out my ear. Especially when im running. They dont stay in place. I love the noise cancelling though
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friend - Cons mentioned:Volume
Rated 4 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased to have an extr pair of ear buds. I purchased a pair of Galaxy buds in 2020 and enjoyed their performance. I especially like the touch controls. After about 2 years, the volume of the buds had decreased significantly, so i tried several other brands. O had some success with Sony,but always preferred the ease of use with the Galaxy buds. My only gripe is the fit. I've tried all the different bud covers, but neither cover fits well enough. I have some other covers from other buds, so I'll try 1 and maybe get a better fit.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Galaxy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really pleased with the quality of the sound
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - White
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Music to my ears
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great. Awesome noise cancellation.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound I s amazing. My fiance has small ears and hasnt ever found head phones that she could use till these and haven't fallen out yet. Love that everything about them is customizable to you. Awesome
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friend - Pros mentioned:Fit
Rated 5 out of 5 stars
Best Ear Buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received as a Christmas gift after my old headset stop working. I didn’t think they would stay in ears but haven’t had a problem. The ear buds are the best. The color also match my phone. I’m very happy.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friend Rated 5 out of 5 stars
Christmas gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was for a Christmas gift. Haven’t used them yet. Hope they work. Great price, shipped to our home. Used text for updates, did have a delay but it was with good communication the next day.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
Galaxy buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are my second pair, i keep coming back to this specific pair cause they are good quality and well worth the price. The speakers are very clear and have never had a issue of people not hearing me while I'm on the phone.
I would recommend this to a friend







