Customer Ratings & Reviews
- Model:
- SM-R177NZKAXAR
- SKU:
- 6464281
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.
This summary was generated by AI based on customer reviews.
Okay..
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for listening to music. However the battery life is not all that good. And when I’m on the phone friends have told me I sound far away or they hear static.
I would recommend this to a friendBrand response from Samsung
Posted .Greetings Jenny, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds2. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Buds2 provide up to 7.5 hours of play time per charge, which can be extended to up to 29 hours more with a fully charged case. Placing the buds in the charging case for 10 minutes will give you up to 150 minutes of play time. Please take a moment to check out "The battery life on your Samsung earbuds" if you would like to learn the various ways of optimizing the battery life on your device. Also, check out "No, low, or poor audio quality on Samsung earbuds" to help resolve what you have described to be experiencing with your audio quality. Let us know if you would like any further assistance afterward by contacting Support at your leisure. Thank you for being a trustworthy Samsung customer. - Debra
Survey
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a pair of galaxy buds that are out of this world.
No, I would not recommend this to a friendWork well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work well with all of my devices. No problems. Suggested to my by my son who also owns these Buds.
I would recommend this to a friendFit is not Great
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good on sale, Pro version of these earbuds is a little better. Not great fit.
I would recommend this to a friend- Pros mentioned:Sound quality
Ear buds
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are samsung ear buds for listening to stuff you want
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Qmjki, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds2. We value your feedback as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having any information available regarding what you may be experiencing with your Galaxy Buds2 and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a staunch Samsung customer. - Debra
- Pros mentioned:Comfort, Sound quality
Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds very comfortable and great sound. Fivs star
I would recommend this to a friend Great earbuds were on sale!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got them on a sale and they're perfect! Works great with all my devices.
I would recommend this to a friendGood quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had these for a year now and theyre good quality and very durable!
I would recommend this to a friendGreat Product!!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should be your first purchase for any Samsung Phone.
I would recommend this to a friendNice earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome earbuds I highly recommend for anybody looking to get for there Samsung phone
I would recommend this to a friendEar Buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to sinc, easy to use. These work just as they should and are great!
I would recommend this to a friendLove them
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the galaxy buds...i hate it when the have too much bass... So easy to set them exactly how you want them
I would recommend this to a friendHecor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hector Vicente Randolfo Francis Manuel Rodriguez Loaiza
I would recommend this to a friend- Pros mentioned:Battery life, Comfort
Best buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best bluetooth buds that are comfortable for long hours usage
I would recommend this to a friend - Pros mentioned:Sound quality
Great!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are fantastic earbuds. Great sound and ANC is awesome!
I would recommend this to a friend Ear buds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to replace an older version of their ear buds, don't fit the same
I would recommend this to a friendEverything great beside charging
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound good but charger case is giving me a problem won’t charge wireless
I would recommend this to a friendMid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best,not the worst, i got what I expected.
I would recommend this to a friendGood buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them wish battery was a little longer but overall good.
I would recommend this to a friend- Pros mentioned:Fit, Sound quality
Very good earbuds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound, well fitting. Very easy to use with your phone.
I would recommend this to a friend