Customer Ratings & Reviews
- Model:
- SM-R177NZKAXAR
- SKU:
- 6464281
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.
This summary was generated by AI based on customer reviews.
Can't get tap on/off to work consistently
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could hardly get the "tap on and off" feature on the first set of buds to work. It would work once, and then not again until I put them back in the case and took them out again. Sent them in to be repaired. The replacement buds (not sure if new or repaired) are hardly better. It takes about 10 attempts at tapping to get the buds to turn off. Would never buy these again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy MWMN, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds2. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Without having more information available regarding what you may be experiencing and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support for further assistance and/or help with troubleshooting your device. Thank you for being a devoted Samsung customer. - Debra
Great sounds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound of my music especially when working out.
I would recommend this to a friendEAR BUDS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.JUST GOT FOR CHRISTMAS SO I REALLY DON'T KNOW HOW GOOD THEY WORK. BUT I DO LOVE THE COLOR
I would recommend this to a friendOK, but not AirPod pros
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product it worked just like I wanted it to. No problems it was perfect and it was a great deal. Although not quite as good as the AirPod pros.
No, I would not recommend this to a friendLove em
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always love samsung products they never let me down.
I would recommend this to a friend- Pros mentioned:Sound quality
wireless earbuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came free with a Samsung phone purchase. Pretty good headphone, not audiophile quality but good for out and about wireless listening. Bluetooth work good, calls come through fine no issues on either end. Perfect for walking the dog
I would recommend this to a friend Average Product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to get it repaired multiple times as one side stops working
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Vamsee, thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds2. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Feel free to review, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you may be experiencing with your Buds2. Feel free to reach back out to us if you have any questions or if you would like any further assistance. Thank you for being a treasured Samsung customer. - Debra
Excellent Bluetooth
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Bluetooth headphones....................
I would recommend this to a friendEarbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves his earbuds. They are the same as his phone
I would recommend this to a friendWorks great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed these for samsung phone and they work great
I would recommend this to a friendAwsome purchase!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product!! Item works as described. Would definitely buy again!!
I would recommend this to a friendEar buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them Was waiting to get this color.... Fit nicely
I would recommend this to a friendEar buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice ear phones looks trendy but to start the call wirelessly it is little slow
I would recommend this to a friend- Pros mentioned:Sound quality
Better than i thought
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a rat bud coniseur. From some, bose and samsung. These sounded better than i expected. Bose earbuds qc are the best sounding ones i own, but cannot talk on them. People tell me i sound good when i talk on the samsung.
No, I would not recommend this to a friend Samsung - Galaxy Buds2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung - Galaxy Buds2 True Wireless Earbud Headphones
I would recommend this to a friendSamsung - Galaxy Buds2
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung - Galaxy Buds2 True Wireless Earbud Headphones
I would recommend this to a friendGalaxy Buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got them as a gift for my mom and she loved them. They are easy to connect to phone and to us
I would recommend this to a friendMr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will recommend this article to my friends and family
I would recommend this to a friend5 bucks
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What i have to do for 5 dlls rewards................
I would recommend this to a friend- Pros mentioned:Fit, Sound quality
Fair earbuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are good and bad for me quality great sound great fit not good for me. They always pops out and if you're on the phone the call mutes when that happens.
I would recommend this to a friend