Customer Ratings & Reviews
- Model:
- SM-R177NZKAXAR
- SKU:
- 6464281
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
These earbuds are just...ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is decent, but the buds are inclined to fall out no matter which rubber canal tip you use.
No, I would not recommend this to a friend Ms shopper
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful product. A battery that lasts, connects to ever Apple product that I have with ease. Now I have to buy a pair for my husband since he always wants to borrow mine.
I would recommend this to a friendBest Ear Buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received as a Christmas gift after my old headset stop working. I didn’t think they would stay in ears but haven’t had a problem. The ear buds are the best. The color also match my phone. I’m very happy.
I would recommend this to a friendGreat Gift for Teen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect gift for my son, great price and we didn't need the all the functionality of the Pro version. Tried them on and very confortable so may get some for myself
I would recommend this to a friendEarpods
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these the sound is way better than the 1st gen, i have a minor issue my ear hole isnt that big so its a little uncomfortable with the fitting i have but i still love them.
I would recommend this to a friendBattery life is terrible
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They fit good but the battery life is absolutely terrible.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Andrea, we appreciate your feedback on your Samsung Galaxy Buds2. We love hearing you are enjoying the fit and audio quality of your device. If you are looking to have a longer battery experience, you can use the ambient sound feature that will have the battery last longer than the active noise canceling setting. We also have an article on our website titled "All about your Samsung earbuds’ battery life" to help you troubleshoot this matter at your convenience. You can also reach out to the Samsung Support Team if you continue to experience this matter with the battery. Thank you for being a Samsung customer. -Elizabeth
Happy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These exceeded my expectations as far as quality there was a hick up in the delivery process but bestbuy took care of that effortlessly, definitely impressed
I would recommend this to a friendEarPods
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it because these earbuds did not work properly.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Evie, thank you for your feedback on your Samsung Galaxy Buds2. We would be happy to help you troubleshoot any aspect of your device that is not functioning as intended or expected. Without knowing what you have been experiencing with your device, we have the Samsung Support Team available to assist you directly. These experts can answer any questions and provide troubleshooting tips to help you resolve what you are experiencing. Thank you for being a Samsung customer. -Elizabeth
Pretty good for my first pair of wireless earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are really good the only problem ive had with them so far is that they sometimes fall out of my ears. I could probably fix this by getting some bigger replacement tips.
I would recommend this to a friendNot my cup of tea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought these were the buds I bought. The battery life sucks whether using them or not. They do not stay in as well as the + true buds. Returning them to store.
No, I would not recommend this to a friendSmall for powerful Earbuds!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While small, they fit perfectly in the ears. Easy to setup since many modern devices will automatically detect them the minute you take them out of the case. I highly recommend!
I would recommend this to a friendGreat sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work better than I was expecting. They automatically connect when I put them in. You tap on them to control the noise canceling. Very easy to use.
I would recommend this to a friendThey suck!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are aweful!!! They keep connecting and disconnecting. I thought that it was because they weren't charged but if charged or not they still do the samething. Smh
No, I would not recommend this to a friendNot happy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stop working after one year thr case caught on fire after charging for 10 minutes
No, I would not recommend this to a friendPleasantly Surprised!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was in a debate with myself on which brand to purchase and decided to go with the Samsung Galaxy buds2 and once I connected the earbuds to my cell phone I knew in a instance I made the right choice.
I would recommend this to a friend- Pros mentioned:Sound quality
Is great sound but a little uncomfortable.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is amazing but they but they do not fit my ears well. They fall out easily and are a little uncomfortable
I would recommend this to a friend Great buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inwould live to golive this 5 stars but they fall out of my ear. I would love it if they created a pair like beats by dre that wrap around the ear with the same galaxy buds 2
I would recommend this to a friendDo not buy - they fall out.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not stay in my ears during any kind of working out or even mowing the grass. They fall out every few minutes.... Tried to return but didn't know you only had 2 weeks to return to best buy. Would not recommend these at all. Many people report the same issue... Now I'm stuck with a product I can't even use.
No, I would not recommend this to a friendPurchase Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Man i can't even loe about these Bluetooth headphones i luv them way better then air pods easy to hook up to your phone and ev everything i luv them....
I would recommend this to a friend- Pros mentioned:Sound quality
Not secure in ear
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not stay in ears well at all, sound is decent but not great. Id look elsewhere
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Dallas... Thank you for your review of the Samsung Galaxy Buds2 earbuds. We appreciate all feedback as it ensures we remain innovative and improve on the designs and functionality of our products. When you get a moment, take a look at the video on Samsung's YouTube channel, along with an article that should help you achieve a more comfortable fit. "Galaxy Buds2: How to find the perfect fit with the Earbud fit test", and "How to wear your Samsung earbuds". Please reach out to Samsung Support for additional assistance. Thank you for being a valued member of the Samsung family. -Bethany