Customer Ratings & Reviews
- Model:
- SM-R177NZKAXAR
- SKU:
- 6464281
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.
This summary was generated by AI based on customer reviews.
Good buds
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for my husband. Very great purchase he loves them
I would recommend this to a friendGreat buds!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds! Great features, easy to use and on par with other competitors.
I would recommend this to a friendGood
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Durability and build is super, likes every bit of it.
I would recommend this to a friendGreat!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, work pretty well! Never have any problem with it!
I would recommend this to a friend- Cons mentioned:Volume
Not Worth the Money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones look beautiful but they constantly fall out of my ear and they do not sound as good as the Galaxy Buds that were released prior to it. The volume is also incredibly low (even when it's at max volume).
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Will!
Thank you for reaching out to us. We truly appreciate your letting us know of your concern about your galaxy Buds Pro. We are so sorry that you find the buds challenging to fit into your ear. Please check this link to help you use your buds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Another link on how to improve the audio quality of your earbuds:
https://www.samsung.com/us/support/troubleshooting/TSG01111323/#no-or-low-volume-during-calls-or-one-bud-disconnects
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144319784
Thank you for choosing Samsung!
-Remie
Christmas present
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a gift for Christmas have pior model liked alot
I would recommend this to a friendIs good price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working perfect. Never have problem for connection
I would recommend this to a friendJust ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok. Air pods pro are a better set. These work as backup.
No, I would not recommend this to a friendNice earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife likes it a lot and it looks like to be an excellent item. Good earbuds.
I would recommend this to a friendEarbuds
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung has good quality items. The earbuds are worth buying.
I would recommend this to a friendNice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my nephew for Christmas. He loves them.
I would recommend this to a friendBluetooth
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung has the best products in the world and recommend for very one
I would recommend this to a friendGreat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! Bought these for my sister’s bday
I would recommend this to a friendGalaxy buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product I definitely recommend......,. .....
I would recommend this to a friendBeautiful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works..........................................
I would recommend this to a friendGalaxy buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good but they dont always stay in my ears well
I would recommend this to a friendMmm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice I really love it, really good I’m very happy for it
I would recommend this to a friendtoo big
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess I must have small ears. With even the smallest cup attached the left bud refused to stay in my ear. Too large.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there JayneK, thank you for your feedback on your Samsung Galaxy Buds2. We would love to help you with the fit of your device to ensure you have the best experience possible with your earbuds. We have an article available online to help you with the ideal placement in yoru ears titled "How to wear your Samsung earbuds". You can also perform a fit test while wearing the earbuds and connected in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth
Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my earbuds! Sound is great and they are very easy to work with.
I would recommend this to a friendHappy lady
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my wife and she loves them i even catch dancing in the house
I would recommend this to a friend