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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 15276 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the product's sound quality, comfort, and fit, along with its long battery life and reliable connectivity. The improved design and color also received positive feedback. However, a few users expressed minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 240 Showing 4,781-4,800 of 15,276 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    great samsung earbuds, love all the control lol

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've forgotten how long I bought these, i am a very clumsy person, so these are built to last too, they pop open when drop, magnet that keeps the case close is strong enough and build to last longer, case, also a bit uncomfortable sometimes when the earbuds are already in, but it takes a while to get uncomfortable, like half of its battery, or more. experimental side is great, i love the fact that you can lower the volumes with these like others headphones or earbuds with volume control.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity

    Rated 4 out of 5 stars

    Really Solid Ear Buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds have very, very good battery life. Lots of configuration options as well. Connects quickly to my phone. Would be five stars if the charge case would hold its charge longer.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the ear buds. They are my first pair of this style so i dont have much to base it on. But they sound good, and stay in my ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tis....Dope

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dopeThey dopeThey dopeThey dopeThey dopeThey dopeThey dopeThey dopeThey dopeThey dopeThey dopeThey dopeThey dopeThey dopeThey dopeThey dopeThey dopeThey dopeThey dopeThey dopeThey dope

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Figured the last pair lasted for almost 2 years of constant abuse. Upgraded to a new set and am very pleased so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only brand and type of earbuds I will ever own. Love them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect earbuds. Comfortable, long battery, crisp clear sound for both music and calls. They're pretty much perfect. The ambient noise mode is cool too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    My ear bud

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, however they stop working in less then a year

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for sharing your feedback with us, Flor. We always aim to provide our customers with the best experience possible. The Buds2 introduces a new dimension to your listening experience. Enhanced 360 Audio adapts to your head movements, providing a personalized surround sound experience. With Dolby Atmos, movies and music come to life in a dynamic way that standard sound cannot replicate. You'll be surrounded by an immersive soundscape that offers rich details and direction, rather than just simple left or right channels. We hate to hear that your buds are currently not functioning. Samsung products are covered by a 12-month limited warranty against manufacturing defects in material and workmanship. You also have the option to purchase additional coverage with Samsung Care+ for eligible devices, which provides extended protection and extra support. We encourage you to reach out to us at Support so that we can look into what can be done to get this resolved. We look forward to hearing from you! -Kelvin Samsung

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Best wireless headphones period!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best wireless headphones on the market right now period!!! 11 hrs play time and with case charger it's an additional 11 hrs , 22hrs total and that is best in market .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    All around excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless earbuds to date, both earbuds can be used independently to talk which drastically talk time. Excellent sound quality, and easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Galaxy buds + vs Sony MX3 and apple AirPods pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review is based on buying and using apple AirPods pro (returned) and Sony WF-1000xm3 which I have kept and enjoy. Yes for the money the galaxy Buds plus are the best bang for the buck. They do everything well and sound better IMO then the apple AirPods pro (unless you adapt them to your hearing). Their call quality is better then the WF-1000xm3 but is not as good as the AirPods pro which has the best IMO. I did return the galaxy buds plus and purchased the Sony product simply because nothing at 169 dollars can touch the audio quality and noise canceling of the mx3 earbuds. I hope this helps.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Sounds Crystal Clear

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung comes through again , nice sound and fit. Dont worry if your worried about it not fitting, it comes with three different sets of changeable sizes.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Buds plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his Samsung buds plus, easy to use and so convenient especially when he does he goes out, the stsy in his ear when put in the right way.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best for android device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best truly wireless for android users. Has ambient sound option during calls. Also has seamless earbud collection so it can be switched between devices easily.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Comodo y practicos

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    buen sonido con diversas opciones de equalizar, se adaptan comodamente al oido y con duracion larga de bateria. Se cargan rapidamente y facil conexion al telefono

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good Buy @ Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality Headphones, I was looking for a noise canceling headphones. These fit well and very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good sound for a little ear bud. Holds a charge well. Only downside is with any of the different size ear pieces it gets a little uncomfortable after a couple of hours in

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend these headphones 100%, they really are great, the sound excellent, the battery life is very good, I really would buy it again without thinking

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    AMAZING FOR ANDROID

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason for three starts instead of one was because of the mic. Anytime I made a phone call didn’t matter where I was, working, the bus, or train the other caller was able to hear me clear. I had never used any buds that did this. I was very impressed and surprised. I would ask you can’t hear the music ? I’m not taking about that light background music. I’m talking about music that is very present in your ear and that will always be heard by the caller. They would always say no I can’t hear anything but your voice. The down side is they had connection issues. I do have an iPhone so I already know that’s the reason. These would be great for android.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla Samsung

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love these! They also make a great gift.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life on these is far better than a huge majority of true wireless headphones on the market however take that 22 hours with a grain of salt. From starting my morning off at 100% placing 30min phone calls every hour or so, listening to music in between, setting the headphones in and out of the case throughout tye day as well. The case will get down into the 30% range however the headphones will always be full. I stress tested these once I left them out of the charging case for a whole 8 hour shift. With phone calls and music, I got them down to about 50%

    I would recommend this to a friend