Customer Ratings & Reviews
- Model:
- SM-R177NZKAXAR
- SKU:
- 6464281
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.
This summary was generated by AI based on customer reviews.
Okay
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As far as for me these where okay I wanted to love them so bad but they just slip out of my ear alot and not worth it nothing like the galaxy buds
I would recommend this to a friendPoor design/quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate them! They are large, fall out of ears, and just uncomfortable.
No, I would not recommend this to a friendTerrible headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crappy headphones!!! Charge doesn’t hold for more than 4 hours. Sound quality is worst then 10 $ headphones
No, I would not recommend this to a friendNot an upgrade.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as the previous version, less battery life and not so good comfort in the ear. Almost falls out each time.
No, I would not recommend this to a friendEarbuds.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unless I am putting these in my ear incorrectly they work their way out, Annoying other than that they charge & sound ok.
I would recommend this to a friendDisgruntled User
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds started off great but then they started echoing after a week of use. Callers can't understand me and also says it sounds like im underwater.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Brittanylb. Thank you for bringing this to our attention. I see you have some concerns with Samsung - Galaxy Buds2 True, making unusual noises. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer.
Earbuds make an unusual sound
https://www.samsung.com/us/support/troubleshooting/TSG01210157/
No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144306551
Have a great day.
^Charles
Poor condition
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality people say i sound muffled. I would not buy again
No, I would not recommend this to a friendSad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful...i bought these new out the store, and they weren't working correctly. If you buy these make sure to purchase the warranty....
I would recommend this to a friendDistortion
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelation distorts around loud noises. And disconnects randomly. Otherwise its fine. The older buds were better.
No, I would not recommend this to a friendPoor noise canceling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor speaker quality on phone calls. People on the other end of phone calls complain about me sounding like i am underwater.
No, I would not recommend this to a friendDisappointed with bud2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its connected with mobile but pickup call and volume is not working with my samsung galaxy s23
No, I would not recommend this to a friendDont buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These suck!!!! They dont hold a charge for more than 4 hrs and thats after charging all night...
No, I would not recommend this to a friendI should have bought the pro better
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont like how they move alot when im walking with them
No, I would not recommend this to a friendToo loose
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not designed to stay in the ear lobe very well. When moist from sweat they fall out easily...for that reason I returned them so I won't lose them.
No, I would not recommend this to a friendThese things
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Theyvmay be great for others but they will not stay in my ears at all and its too late to return them...
I would recommend this to a friendDon't know
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dropped the earbuds a few times and one of them is broken already. Should last more than a few drops
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Dont buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt fit my ears good, always falling out, and the right ear broke in 3 months, my last pair the galaxy buds + lasted years and sound better, and have a better battery life
No, I would not recommend this to a friend - Pros mentioned:Battery life
Holds charge, but fall out easily
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They easily fall out of my son's ears. They last quite some time on a charge.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Poor fit
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good, but the fit is real poor. they just pop out after some time.
No, I would not recommend this to a friend Don't stay in ears
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not stay in my ears without the wings. Both of them pop out within 5 minutes of wearing. Additionally the touchpads arent very responsive. The white case with the black buds also makes it look tacky. The only noticable improvement for me is the call quality, people can hear me much better. Overall, the originals are much better.
No, I would not recommend this to a friend