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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 12961 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the product's sound quality, comfort, and fit, along with its long battery life and reliable connectivity. The improved design and color also received positive feedback. However, a few users expressed minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 277 Showing 5,521-5,540 of 12,961 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product!!! It works great, I love them,

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Fits the need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teen uses these practically all day. They fit well in the ear, don't fall out. He says that the volume will go up on its own sometimes when he is exercizing hard. Otherwise it does what he wants. The voice pass through is good so we can talk to him when he is using them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i gave this one to my mom and she loves it so much

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I use it on iOS

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m an Apple user, but the iPods were just not something I could see myself using. These work great with the Samsung app. Movies have zero lag between sound and video and these have a better seal around my ears than regular iPods.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bruh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok if you dont have ear condensation. Starts to slide once you do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work really well. I use them when I run, and haven't had a bad experience yet. If I put them in wrong they can hurt my ears when I take them out, but thats definitely on me and not the headphones. Would buy again for sure.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Lacking in sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Granted I'm a bit more of an audiophile than most people I find these lacking in sound quality and volume. Have a set of Beats that are bluettoh but not completely wireless. The Beats are louder, have a fuller richer sound with more bass. Thr samsung are purely mids and highs. Thry have to be turned up to what would equate to arlund 3/4 volume or more to be worth listening to. They would have been returned for the wireless Beats but we missed the return by date.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Robj, thank you for bringing this to our attention. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01111323/) to an article that will help you troubleshoot the audio quality. ^Elizabeth Samsung

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good, but not great.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these earbuds for over a year now, and I gotta say, I’m not that thrilled about them. I started off liking them a lot. They sounded good, and I liked the ambient noise feature. However, just before the warranty ended, the bass driver in one ear died and lost a lot of its volume. Got it sent in, Samsung fixed it, thought all was good. 5 months later and the other earbud’s bass driver dies. No more warranty so I’m stuck with one ear that’s significantly lacking in volume. Really wish Samsung would’ve made a longer lasting product especially since I paid over 160 for these. Should’ve went with the AirPod pros. My wife’s AirPods still work after 3+ years.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    wife loves them!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very very nice. bought as a xmas gift for my wife.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband and they are fantastic. The Bluetooth connection is seamless to Samsung devices and other devices too. You can use these to talk on the phone. Other people are unaware that you are not using your phone. Great buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Buds!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were my first set of ear buds, and wow! Sound is great and really like the ambient noise feature! I can go for a walk and still hear my surroundings. I used to walk with only one wired headphone in but now I get two in and wireless!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Why can't Samsung fix the connection issues?

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a gift. I was told they were good sounding. There is a connection issue at times, but overall pretty good ear buds. Comfort was good and touch controls were also good. If it wasn't for the connection issues, it'll be really good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Samsung Ear buds+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds do a decent job. Sometimes the touch end doesn't work as well as I would like. Over all they are a 4 out 5. Sound is decent, decent on calls and online meetings. Keep a charge for a long time. If the touch was a bit better, they would be an easy 5.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Surprised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research between these and the Buds live and decided to stay with the Buds life just because it was the latest. Besides that I highly recommend these since I've tried them working outside near highway and inside a building.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality but don't stay on my ears

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love these earbuds, they have great sound quality and charge fast. However, they don't stay on my ears, but this is a struggle I have personally with all earbuds as I have quite a few ear piercings.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Battery life is awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is awesome both the case and headphones but jist a lil uncomfortable if you wear it for very long and i guess this problem is mostly with all the wireless headphones other than that i am very happy ! X beats user

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    The sound is great, but earbuds can fall out.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mother and it's a great sound earbud as long as it stays in your ear. Unfortunately it can sometime fall out of your ear if it doesn't fit well. You also need a Galaxy phone to get all the features from it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These thing are amazing. I was weary of buying them because I can never get these types of earbuds to stay in no matter what size tips I use but these also come with little nubs that help hold them in place that work great and the sound is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than airpods................................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're okay. Pretty disappointed in these compared to my older galaxy buds. Find them falling out moving around a lot more and I've tried all 3 different insert sizes.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey GregC, thank you for taking time out of your day to share your thoughts with us about your Samsung galaxy Buds2. We understand how valuable the fit of your device is to you continued usage and enjoyment. We have an article on our website titled "How to wear your Samsung earbuds" to help ensure the optimal placement of your device. You can also perform a fit test while wearing the buds and connected to the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth Samsung