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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 12961 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the product's sound quality, comfort, and fit, along with its long battery life and reliable connectivity. The improved design and color also received positive feedback. However, a few users expressed minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 278 Showing 5,541-5,560 of 12,961 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I like them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some $50 ear buds that kind of made my ears hurt after wearing them for awhile. I do not have that problem when I wear these. I listen to them all day aside from a 30 minute break for lunch and they hold their charge.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Much better version

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Ambient sound is alot better Call quality Device connections Case battery level in app Cons: Case battery (noticed that is drains a lot quicker even when not using it Case is a bit too shiny. Liked the matte finish of the previous version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for price matching! That is why I got two.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been waiting for this, I love this product! I only wish that they can make this louder. But this is so light, love the weight. I would recommend this one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Relatively good.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are pretty good, unfortunate part is that my ear shape makes it so wearing them for long periods make them hurt and they also tend to slip from my ears, even with the wings, but overall sound quality is good and calls are super easy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good quality earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my use has been mostly phone calls and meetings. Sound quality is good and microphone is clear for people on the other end of the call. Still adjusting sound through the Galaxy app as well as ambient noise setting takes some getting used to.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    best wireless Headphones-better than the ear pods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So convenient to use. Even when the charging case is low bat you can still use your earbuds. I was using the earbuds to listen to my phone song playlist and I accidentally left the charging case at my work and the earbuds still worked for hours.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    They're OKAY...

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right one broke after a few months of use. The quality is good but sometimes when I try to get it to play Spotify with 1 press like it's supposed to, it doesn't work. The battery is really good though.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello gamer, thank you for bringing this to our attention! We would definitely love the opportunity to look into this matter further for you. Please give us a call at 1-800-SAMSUNG. We're here to help. ^Elizabeth Samsung

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Naught them for my husband since he has android , he likes them. Able to use them during his brake at work and not disturb anyone else . They don’t slip out either like my AirPods

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Exellent Sound Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound and stays in your ears very well. Before these, I tried the Power Beats Pro and wasn't impressed they didn't have nearly as good sound quality as these and they stop working within a week or two so these for $100 less are so worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife. They are great and work great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT BUDS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can connect these up to any Samsung device I have including my NEW Samsung TV. especially since I work late, I can stay up watch TV and have my buds in,not disturb anyone esle. Bluetooth is AWESOME. great sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are great, had the jabras 65t and they were whatever but these feel good with one of the extra rubber groments it comes with. Sound great as well, im 30 with a slight hearing problem and can hear well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ms shopper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product. A battery that lasts, connects to ever Apple product that I have with ease. Now I have to buy a pair for my husband since he always wants to borrow mine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but a little big

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok to use but a little big for me, my persenal opinion.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Can't ask for more.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy these Buds without question! The worse thing about them is I cant find one if i drop it or lose it out my ear. The sound is great the fit is adjustable! Not many ways to say it but Samsung actually knocked this one out the park.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these the sound is way better than the 1st gen, i have a minor issue my ear hole isnt that big so its a little uncomfortable with the fitting i have but i still love them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Top notch earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds were a gift to my wife. Now after her using them for some time now, I can safely say this is a great buy. This holds better than the high-end ones. The sound quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Get pair of ear heads.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are lightweight and sounds great. I love the ability to wireless charge the case. I had the ear piece fall out of my ear a few times. I just had to make sure they are my ear correctly. Only complaint is wish they had a water proof rating.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Wait For The Next Model

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several versions of the Samsung earbuds. And this one is probably my second least favorite. The Buds2 stay in better than the more expensive Buds Pro (which is my least favorite due to fit). But I have to say the range on the Bud2 is the worst of all the ones I have had. One thing that I really don't like is that the case is glossy white. And the graphite is grayer than I thought it would be. I wanted black, but that color is only available with the Pro (which again didn't fit as well). And I have tried all of the advice from Samsung on the fit, but it didn't change anything. Bring back the IconX model!! That was the best.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, William. I appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Kayla Samsung