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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 12961 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the product's sound quality, comfort, and fit, along with its long battery life and reliable connectivity. The improved design and color also received positive feedback. However, a few users expressed minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 281 Showing 5,601-5,620 of 12,961 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I'm happy with these

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are great. The sound quality i would honestly compare to a $10 pair of skull candy earphones, but you're really paying for the convenience and extra capabilites e.g. Bluetooth, touch controls etc. Overall, I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    Good sound bad features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and fit but the touch controls are way too sensitive. I had a galaxy phone with it and was not impressed with the functionality of it. Needless yo say I went back to apple.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent Little Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is pretty good. It mostly does a good job of separating instruments, bass is wanting however. The app is the highlight, there are multiple ways of getting use of transparently mode. For example: you can have it come on automatically when you're on a phone call even if you had it off while listening to music. The only issue I've regularly experienced is the Bluetooth connection. It cuts out a bit when I have the phone with me and in my pocket. Which is frustrating because my pocket it where I keep my phone. The other thing is not a fault of the product but inherent in its design. Since they are so small, whenever I pull them out I un-pause or pause whatever I'm listing to.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, flipmode. Samsung values your feedback and values you as a customer. Your feedback ensures improvements so that the experience continues for everyone. Thanks for sharing your experience. ^Kayla Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very comfortable and has great sound. My husband liked these so much they are now his and I guess I will have to get another pair for me. We are very picky with fit and comfort when it comes to ear buds and we both love these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good set!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphone. Very comfortable, they don't skip out when I sweat during workouts and the sound is crisp and clear. My complaints are that it doesn't really have a strong bass to them and the Google assistant integration can be hit or miss.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic wireless earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been using the Jabra Elite 65’s for quite a while, but I had been wanting a little bit more mid and high end clarity. I gambled and picked up the Galaxy plus earbuds, WOW!!! Just what I was searching for! Love these earbuds!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Sacrificing quality for comfort and looks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my Jabra Elite 65t with these. While Functions, Audio quality and Voice quality took a hit. The comfort, how they barely show our of your ear and being able to lay down on your ear while using them are a big plus.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fantastic everyday use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought my ear buds about 3 weeks ago and so far I have used them every day. They have great battery life, feel great in my ear and being able to hear my surroundings while I'm outside is a game changer. I absolutely love them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Small for powerful Earbuds!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While small, they fit perfectly in the ears. Easy to setup since many modern devices will automatically detect them the minute you take them out of the case. I highly recommend!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overall an Okay pick

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were working fine up untill I am writing this review and in less than a year in they stopped charging and right headphones is not working at all

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations Harsh, thanks for taking the opportunity to review your Samsung Galaxy Buds2. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If one or both of your Galaxy earbuds are not charging or turning on, the issue may be with the earbuds themselves or the charging case. Using a charger that isn't approved by Samsung may cause charging malfunctions; it's also possible that the earbuds may be damaged. You can try fully charging the case, checking the earbuds for damage, or restarting the earbuds. Take a moment to review, "Samsung earbuds do not turn on or charge" when you have a free moment to conduct a few quick troubleshooting steps to help resolve what you may be experiencing with your Galaxy Buds2. Feel free to reach out to Samsung Support if you would like any additional assistance afterwards or if you have any questions for us. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice upgrade to the original galaxy buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to pair right out of the box just like the original galaxy buds, much improved ambient sound and call quality improved with added feature of better hearing your on voice while on a call so you're not overly loud when the feature is on

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that they are completely wireless but the only problem that I have is that when I press them to end a call or answer a call nothing happens. Maybe it's something I need to setup or whatever. I'm still playing around with them. The sound is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My Earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive always trusted Samsung products. I paired them with my phone and used them for jogging to listen to music. The sound quality and slick design makes them one of the best earbuds on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my husband, he loves them. They are really good at noise canceling. They actually stay in his ear and it’s easy to hear him as well as it is easy for him to hear me. I want to get some of my own eventually.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rock solid ear buds, noise canceling is top notch, my only complaint is that the mic might be too sensitive, it picks up a lot of background noise in the office when connected to my computer

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife purchased these after having issues with her Samsung buds. So far she is liking them well the connection to phone is easier and the sound quality and reach length of sound quality even when you've walked away from the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Bluetooth earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are very good earbuds with a great battery life. The earbuds have a really good volume to them although the bass is lacking. I really like that you can use them separately for what ever reason. I would definitely recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung earbuds_easy connect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung earbuds plus works well with the note 10 plus. Great sound and clarity. No issues with connection. I like how the bluetooth set up is easy. Bluetooth earbuds automatically connect to a device as soon as the lid is open.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    WOW!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the 2018 & 2019 Models. NO comparison to these! I use one earbud at a time, both previous models sucked answering calls with only one bud inserted. These answer every time and stay connected. Love these buds! Using with Note 10+

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is glad to receive 5 star reviews from valued customers like you, KrisE! ^Elizabeth Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt want to buy any but my husband has these and told me to buy some because I like to listen to music so I purchased these and so happy I did, the sound is great, I would definitely refer to my friends.

    I would recommend this to a friend