4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 12961 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the product's sound quality, comfort, and fit, along with its long battery life and reliable connectivity. The improved design and color also received positive feedback. However, a few users expressed minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 286 Showing 5,701-5,720 of 12,961 reviews
  • Rated 4 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them but they sometimes fall out of my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Price, Great Performance

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ear buds, great price, overall very happy with the purchase. And Best Buy had the best price and quick pickup, the Best place to get them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second set. my wife permanently borrowed my first set. Ambient sound is top notch. Can hear whats going on around you , while listening to tunes.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Love Them

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them but I had to replace the cheap silicone as they do not provide a good fit. Amazon has some great deals on replacement foam ear pads which make a good fit in the ear. They connect well with my Samsung S10+

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good earbuds

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear them to sleep because they're comfortable, they let noise bleed through if you want them to so you don't miss anything important happening around you. Quality is above average, nothing to brag about.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfortable, easy to use, decent sound and mic.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked santa (the wife) for these at Christmas and that is what she gave me. This is my first set of true wireless ear buds. I am very happy with them, I find myself using earbuds far more now that I have a set that do not have wires connecting the ear pieces. Audio quality is decent, mic quality is decent as well. In a windy environment the mics get fairly noisy and there is no noticeable mic filtering that I can tell. I did compare these to the first gen Galaxy Buds and they are a solid improvement over those for sure on the sound and mics. From what I read the Buds Pro have made a solid improvement in the sound quality, active noise cancellation, and the mic quality. You might look at those as well, pending the price point your shopping at these are worth the cash in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Sound Quality and Distance

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good and distance of connection. If it drops and you come back in range auto connects and restarts playing. No matter which size buds though, they do chew your ears up a bit and are painful until you getting used to them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth Every Cent!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. I was putting it off because i didn't want to pay the price but compared to the others ones i have used i wished i purchased these a long time ago.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great ear buds

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace Galaxy buds. They work well. They do keep out a fair amount of ambient noise. The sound quality is good. They do stay in my ears fairly well. They were easy to pair with my Notes 9.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great product but not worth the hassle

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the sound and the feel is great!! I was impressed with how it blocks out the ambient noises when you turn off the ambient noise microphone. My main concern is that Battery. NOT the headphones, but the case the headphones charge in. It was working fine until about 2 weeks ago, I noticed the case mysteriously rapidly depletes the capacity, even when the headphones are already fully charged. I am trying to get someone at Samsung to respond since my product is less than a year old (heck, barely 6 months old), but getting a human is near impossible. Skip this product if you plan to use it away from a wall charger.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Buds as a gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    8 purchased these for my wife as a bday gift. She hasn't put the down. Siund quality is great for phobe calls and music. They are noise cancelling as well. The touch controls are a little tricky at 1st. No complaints from her so none for me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Generic next time

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not intuitive. Need app to change volume. Do not stay in ear. The initial setup requires more effort than I desire for use of ear buds. They disconnect morecthan generic ear buds. Not worth the cost.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful move up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first time with wireless buds. Love the comfort, sound quality and appearance. Now "I" need to get used to all the operations and features. Learning curve but these are lightyears better than my old wired!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not quite as loud as I would like, but they are nice otherwise. I like the auto connect and the ability to control my music from the earbuds themselves. Also love that the case charges the buds too while it has juice!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great ear buds!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are nicer than I had anticipated. The sound is pretty crisp and clear. You put them in and you are in your own world! There is options to hear ambient noise in the background as well with its 2nd speaker . Real nice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    !Great for comfort and small ears

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly like the quality of the sound, very clear and crisp. Noise cancelling is best on market, I ride a motorcycle so they work great. Only bad part is the range between you and your phone. But other than that I highly recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product and quality

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Galaxy Buds+ filled the bill for me. Quality product at a good price. The only draw back that I can find is that I seem to hang up on phone calls while I am putting the buds in my ear or adjusting them. They are very sensitive to touch.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great battery life

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked these up over getting tired of wired headphones getting caught on everything. The battery life is great, the case triples it almost, and I can charge from my phone if I'm not near an outlet. What's not to love?

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It just gets better

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well what can I say my soon loves them and uses them all the time,aouns quality is very good and they seem to be comfortable because he always has them in his ears!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with these. Decent for music, but the best part is that calls are clear and no one has asked me to repeat anything or commented on the sound since I started using them. Comfortable in my ears, too

    I would recommend this to a friend