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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 12961 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the product's sound quality, comfort, and fit, along with its long battery life and reliable connectivity. The improved design and color also received positive feedback. However, a few users expressed minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 300 Showing 5,981-6,000 of 12,961 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Go Blue!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits small ears but wish they were just a bit smaller. They are fine with a headband. Otherwise would have been 5 star. Quality and range have not been an issue. 5 stars on the Aura Blue color!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these about 4 hours a day while driving and doing work at home. Sounds is great. The ambient mode is surprisingly useful. The touch controls work as designed. Nice build quality.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    No regret for purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this Galaxy Buds2. I was considering between Buds pro and Buds 2 but price and well fit on my ears, I picked Buds 2. Awesome earbud. No regret

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great product, if you can get it to fit!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these on the day they were released as my Galaxy Buds + had broken a few days prior. The Galaxy Buds2 had amazing sound quality and awesome features. I liked the addition of the active noise cancellation feature. However, I had one big issue with them: I couldn't get them to stay in my ears. My first experience with them was while exercising. I kept having to readjust and put them back in my ears so they wouldn't fall out. I gave them another shot thinking that they just shouldn't be used while working out. Even when simply sitting down and watching a video on my phone they kept falling out. I tried the different ear piece sizes but had the same result. I still love Samsung products, but this one did not work well only because I couldn't get it to stay put. It is a great product, if you can get it to fit!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gems

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a chance on a sale. I was not disappointed. They were everything that i needed. Had them for 2 years and the still sound like new.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Sometimes the touch controls are a little sensitive but otherwise is great. I rarely feel discomfort only when water them wrong. Sound quality and everything is good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sensitive

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing. My only complaint is how sensitive they are. My hoody touches the sides of the buds and they turn off or pause instantly. But i love them besides that.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, very clear sound and convenient. I would definitely recommend these verses a wired option. Being able to move around the house without holding my phone is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Getting returned today

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very disappointing, but they must go back. I like to wear earbuds when I run, and the galaxy buds+ just wouldn't stay in my ear. I found myself constantly pushing them in my ear mid run while accidentally pausing or skipping my track in the process. After further researching the fit, I discovered the wingtip doesn't protrude far enough out to secure the bud to my outer earlobe even with the large size. It's unfortunate because theirs a lot to like about them. The sound is great. Love the bass in them. I liked the ability to use either ear bud and the wireless charging case was great. I would recommend this product if you're someone with a somewhat smaller ear. Setting it up right did take a day or two figuring it out even with the app, but once I got passed that, it worked seamlessly. The Bluetooth doesn't have a good range. I'd lose connectivity withing 15 to 20ft. The price point wasn't terrible either. Only reason it's going back is the fit. If only it had better wingtips that grabbed the outer earlobe like the jaybird vistas, this would have been a keeper.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Skip the cheapbuds and make a commitment.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally upgraded from cheap buds to the Samsung buds, I don't know why we waited so long. If you can get them on sale don’t even bother with the other brands.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    bad drivers

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good but i had a bad driver and it gave out quickly

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best I have

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one better than Iphone one. I’m about to buy my 2nd because I lost the case and one of then in my job. I try many Bluetooth this is the perfect I have.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Only problem i have had was one of the buds went out. They were replaced under warranty at no cost but I did have to give them up for about a week and a half for that to happen

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    They fit and stay in your ears

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really impressed with my earbuds. Great to work out with! Very comfortable and great battery life! I used them with my Note 8, Pixel 4, iPhone 10 and my iPad Pro. I'm very pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Excellent Buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves these! She uses them daily. Perfect fit, comfortable, and you barely feel them. Sometimes she sleeps with them in and is very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    these things are great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are great. Haven't had an issue with them since I purchased them. The battery life on them is great. It's also how phone only so you can see the percentage of them on the app

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best one's I've ever purchased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the only ear buds that don't fall out while they are in the ears, just had a charging problem after about five or six months

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Worth It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying off-brand earbuds, i find these Galaxy buds to not only be far superior, but very reliable and comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using these. Earbuds by samsung. Really light and comfortable to wear great sound. Just put.your ear buds in the case for charging. Good value!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is clear and the noise cancellation is really good. I really like these headphones. Easy connection for bluetooth

    I would recommend this to a friend