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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5275 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 5,275 reviews
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Samsung Galaxy Buds 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality headphones! Easy to use connectivity is instant as long as you have the wearable app. The sound quality is amazing, highly recomend!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    GREAT GREAT BUY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasantly surprised they fit well which is a miracle for me because nothing really fits my ears this well. The sound is clear and I really really really really really love em.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great! But not for on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, but if you use them while moving around, gym, ect, they fall out really easily, especially if you're sweaty.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd pair of Samsung earbuds in 4 years and these fit my ears the best! I love how they block out the noise which is so wonderful for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for everyday use, can be used on a run or gym without worrying about dropping

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome Great sound and quality, also good battery life

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality love the sound and super comfortable to wear

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second time purchase this product, perfect connectivity the sound is to clear and good base surround sound i recommend it if you want to buy a wireless headphone

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Ideal Ear Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling on them work great, they stay in my ear even when biking, and I'm really glad they let you customize the touch controls. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Fit my ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new buds. These are the only buds that I have found that fit my ears. I like that they can't be seen when my hair is down. Sound is great, love the noise cancelling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly disappointed with these buds. Under 30 days of use and they are incredibly unreliable. Was unable to return because Best Buy only allows 14 day returns on these. Samsung manufacture has 1 year warranty, but when "repaired" issues come back intermittently. Issues I've faced within 1 month of owning: -Doesn't always charge, I often end up with 1 earbud fully charged and 1 earbud at 30% after taking out of case. -When ANC Active, Constant Ringing/Whining in left earbud and when ANC Off, no sound whatsoever. -Physical design imo is worse than the Buds1, this is more subjective but these fall out of my ears way easier than the Buds 1 and I'm constantly fiddling with them to keep them in even when resting on an airplane not doing anything physical. Fiddling with them causes the touch controls to interrupt my media and controls. -Mic often doesn't work during calls, might be a connectivity thing. When they work they sound solid though which is why 2 stars.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations Patrick, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. When you have some free time available, please take a moment to review "All about your Samsung earbuds’ battery life," "Sync the Samsung earbuds to each other," "Use Active noise canceling on your Samsung earbuds," "How to wear your Samsung earbuds," "No, low, or poor audio quality on Samsung earbuds" and "Touchpad commands for your Samsung earbuds" to help resolve what you have described to be experiencing with your Galaxy Buds2. If you have any questions for us afterwards or if you would like any additional assistance, let us know by reaching out to Samsung Support. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Samsung Galaxy Buds 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds provide clear sound quality and stay charged well. The price point was fair as well.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love my buds 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound is great and the way they fit in my ear and does not move perfect and the price was wonderful

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Fits perfectly in my ear.Battery Lasts for a day and some because I use one ear at a time

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable and good quality to use with tablet by galaxy. I would recommend people to get this to use with all samsung products. Galaxy has to be used with this type of headphone for the best quality of sound and compatibility. This will be the best purchase when you are looking for top quality sound on any galaxy device on the market. You will be happy that you chose this product so i would highly recommend this if you are looking for head phones to use with a galaxy product. There are many on the market but this is the top brand

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these ear buds. They are discreet, sturdy, and modern in design and functionality, and the sound is great for consumer use!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing. I don’t have to worry about the falling out because they fit perfect in the ears. Noise cancellation is great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these to go with my zflip4 so that I had even more freedom to do other things while on the phone. This is the 1st pair of earbuds I have owned and they get really good sound and others don't have any problems hearing me when talking to them. I am usually doing yard work when wearing them and I have had 1 occasion where 1 fell out and I had to search for it in the grass, but not sure if I didn't have it in correctly or if this is an issue with these earbuds (haven't used them a bunch yet). Not sure they're worth the money they charge for them (or other earbuds), but the do get really good sound and would recommend if you're looking for earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! They have fantastic sound and the ambient sound features are great when I'm on a jobsite. In fact, inhave 2 sets so I'm never without. The quick charge is great and usually lasts a few days between needing to recharge the case.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    FireBuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones. I work outside everyday around tons of equipment and the sound quality in the different modes is awesome. Best connection through the wind. Highly recommend

    I would recommend this to a friend