Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 5275 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 5,275 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have lasted me a while now and have good audio quality for calls

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Sound!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Easy to use and pair. Good range and battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The best Airbuds pro

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound. It is very comfortable on your ears and does not hurt.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 3 out of 5 stars

    Samsung Ear buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is very good. Battery life is average (couple of hours), and you have to put them back in the case to re-charge. I would recommend some kind of necklace or lanyard to keep them from falling or having to have a free hand to deal with each of them. They seem to sinc up effortlessly by Bluetooth.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi EdfromSactoCA!

      We appreciate your recommendation and sharing your experience with us about your Galaxy Buds2 True. Our customers’ concerns and opinions drive our continuous efforts towards delivering world-class service and products. You may try the following steps through this link to prolong your earbuds battery life:
      https://www.samsung.com/us/support/answer/ANS00078081/

      For additional assistance, I include the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144169731

      Thank you for being a Samsung customer.

      - Remie Samsung

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Grey Ear Buds but Fall out easily

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds. I had Galaxy Buds+ before so it was a nice little upgrade. Its far lighter, the batteries last longer, they charge faster. I just hate that they fall out so easy. I listen with them hours at a time. After 30 mins they start falling out. I juat alternate back and forth with them. Its annoying but not terrible.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Ok product, not satisfied with sound quality.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is ok. Charges fast & the battery life last all day. I dont think they were worth $110. I would recomend going w/sony. I would not recomend this product if you like to jam hard to really loud music.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Ear buds 2

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Easy to set up. Forever playing without charging.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good buds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit well, sounds good, perfectly met my needs, great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit in your ears amazing. The sound quality is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Probably the current best go to Samsung Buds

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their best value earphones yet, good ANC, good battery life, great sound

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 1 out of 5 stars

    Buds fall out, drop bluetooth connection

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought these would be an improvement over the previous version of the Galaxy buds. The design looked a little less bulky, and the only problem I had with my last buds was the battery life. To be fair, the battery life of these buds is better. But that's where the pros stop. These fall out of my ears far more often, so that less bulky design comes at an inconvenient price. I'm lucky I haven't lost these yet. And the bluetooth gets dropped very often. I have a Galaxy phone, so you would think it would pair with these ear buds and stay paired, but no. Sound quality is fine when the ear buds are working and connected. They don't seem to block out as much external noise as the previous version. Maybe another result of the less bulky shape. Overall, this seems like a backward step for Galaxy Buds. Do not recommend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Galaxy Buds 2

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones just they tend to fall out during long exercise sessions thats why 4/5. Overall very good quality sound with noise canceling feature. Also wish the ambient noise would work with only one earphone in like previous models. Great upgrade from the buds plus though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great! Great purchase! Loved the sound and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Perfect sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfect sound is vibrant quick charge simple set up

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Noise cancelling feature, great fit in the ear

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Buds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds very good, Very comfortable, App is not the easiest to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Samsung ear buds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Clear, good battery life. Would recommef them. Good price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Pleasantly surprised.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and very comfortable. More comfortable than the pros.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Mrs

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It is very clear. Easy to pair up and never fell from my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but they fall out when working out....

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great earbuds, sound is great and you can block out the sound outside or leave it so you can hear the sound outside which it is called ambient on or off. The only terrible thing with these is that when I work out they constantly fall out. Based on other reviews this is normal, not great design to stay in your ear, but I will keep them since I love the sound quality.

    I would recommend this to a friend