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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5271 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 5,271 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Incredible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried all versions of the galaxy buds. They are hands down the best ones. I have lost one or 2 and had to rebuy them. And i have been happy to each time. Please samsung do a find my earbuds on the actual ear buds individually, not just the case. Cant find them.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 3 out of 5 stars

    Samsung Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is very good. Battery life is average (couple of hours), and you have to put them back in the case to re-charge. I would recommend some kind of necklace or lanyard to keep them from falling or having to have a free hand to deal with each of them. They seem to sinc up effortlessly by Bluetooth.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi EdfromSactoCA!

      We appreciate your recommendation and sharing your experience with us about your Galaxy Buds2 True. Our customers’ concerns and opinions drive our continuous efforts towards delivering world-class service and products. You may try the following steps through this link to prolong your earbuds battery life:
      https://www.samsung.com/us/support/answer/ANS00078081/

      For additional assistance, I include the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144169731

      Thank you for being a Samsung customer.

      - Remie Samsung

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Noise cancelling feature, great fit in the ear

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 2 out of 5 stars

    Broke right after 1 year warranty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit my ears well and I liked the sound quality and everything. Unfortunately the battery completely stopped working 2 weeks after my 1 year warranty ended... ive had 20 dollar ones last longer so thats a disappointment

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound and ear fit. Would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Perfect sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfect sound is vibrant quick charge simple set up

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Probably the current best go to Samsung Buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their best value earphones yet, good ANC, good battery life, great sound

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Easy peasy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable with easy setup. Very good sound system too

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Black ear plugs.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear plugs works very well. The conversations are very cleared. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Samsung ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Clear, good battery life. Would recommef them. Good price.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It is very clear. Easy to pair up and never fell from my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Samsung Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these ear buds. Fit my ears good and have excellent sound.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Worth buying

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this as a gift and the person loved it a lot. Easy to connect and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great earbuds!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise-canceling earbuds that are comfortable to wear!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Galaxy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best galaxy earbud design for comfort

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds very good, Very comfortable, App is not the easiest to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound but not so great physical feature

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to buy these because i was having issues with the mic on my galaxy buds plus. For media there was no issues but people couldn't hear me when i spoke over the phone. After upgrading to these, i have very few issues with people hearing me but not completely 0 issues. The active noise cancelation is amazing. The media sounds amazing. What i can't get over is 2 physical features. The first is the fit, these are harder to get a good fit and they slip, i never had such issues with the plus. Second is the super glossy and super round buds. It's difficult to grab them and you're always pressing buttons when you do. I don't think i can ever go with glossy buds again. Other than that they're easy to set up and have really good range. This last one is just personal preference but im not the biggest fan of white outside and color inside, i prefer all one color but that's less important.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Pleasantly surprised.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and very comfortable. More comfortable than the pros.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Value Buy!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Nice battery life. Quick charge....

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, adjust well in my ear. Overall good quality.

    I would recommend this to a friend