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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5275 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 5,275 reviews
  • Cons mentioned:
    Grip

    Rated 4 out of 5 stars

    Great buds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, great product and easy to set up. Only con is that it's slippery. Dropped them a couple of time but they still work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good noise canceling

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mow with these and they are absolutely amazing. Blocks all the unwanted noise and keeps the tunes loud and clear.!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for listening bad for running

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is fantastic but they come out easily while i go for jogs. I'll push em back in and end up pausing the music. A bit annoying but still good.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Ear Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THESE BUDS! They fit right into your ear and stay. Not only that, but they come with two other different sizes of ear rubber buds that you can switch out for a better fit into the ear canal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Samsung earbuds are very amazing. The quality of sound is excellent for music, talking and calls. I also like that these earbuds have the ambient sound and the noise cancelation which makes the quality of the call better. So far these are the best earbuds that I purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Best earbuds for this price

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    Best Buy Employee
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Headsphones are nice and cheap nothing more to really say dont expect the greatest quailty but do expect good quailty

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Meh, it's OK

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh. The sound quality is pretty good. On the other hand, the tap function is not very good. It usually takes several attempts to get it to respond. Also, I have to be careful not to get a squeal of feedback when my hand is near the earbud. The battery life is not too bad, and I like the app reporting battery levels. The multiple feedback tones are confusing.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha BarclayharrisH, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with whatever you may be experiencing with your Galaxy Buds2, but we need more details regarding what may be occurring before we can do so. Please feel free to reach out to Support for further assistance and/or help with troubleshooting your device. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than Expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I purchased these! They pair up easily with my galaxy s20, the sound in fantastic ,very clear and crisp. The ambient sound feature was awesome as well as the noise cancelation.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Samsung finally got it right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off I am an iPhone user 12 pro max. Yes I own air pod pros. I have tried 10 different true wireless buds. All Samsung line, beats buds, Sony and so on. I’m my opinion these are the best out there at the price point. These are my new daily buds. Call quality is amazing and clear. The base is amazing when playing music. Extremely light. I went hours forgetting they where in my ear. The ANC is ok for things like low hum air conditioning. The ambiance mode is the best yet. Well done Samsung you finally did it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    The buds…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great, the active noise cancellation is quite desirable. Just needed to figure out how to turn off the touch controls due to any adjustment of the ear bud would register it as a touch command thereby pausing/skipping my music.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Samsung Vs Beats.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife enjoys them more than the Beats Buds she had. More comfortable, they are actually touch sensitive, where as the Beats, you have to press a button to pause, play, etc. The Beats sound a little better, but not by much.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding ear buds! The best. I also bought another pair for my mom. She says that the active listening mode works better then her hearing aids.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from the last design. Doesn't cancel al external noise, but it's cancel enough to hear your music or conversation without any problem, although it's fell tight when active. Also you can deactivate the touch control with a simple widget. Great buy on special.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds great Very pleased I will recommend this to anyone interested

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphones for price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and feel of the product has been out if this world in my opinion between working in a busy office to recently going on a plane the sound cancelation is also fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Galaxy buds 2 pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    8.5 out 10 good sound quality with a variety size of ear tips, quick pairing with samsung phone's. Excellent quality and comfort with good bass and noise cancelation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A must have!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the best earbuds I've ever had! Noise cancelling, bass and the ease of switching to all of my other Samsung products.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound, so-so fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, but they don't stay in my ears well due to the gloss plastic nature of the casing. If they had just a small rubber or silicone pad on the side opposite the sound port, I think they'd stay better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Galaxy Buds2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well and the sound is good. The only problem we had was one stopped working so we had to return them and get a new pair. So far so good with this pair.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Needs to comebwith hooks.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. But this model has issues remaining in ear. Even with pulling on the ear lobe to open the ear cannal, this still falls out, even with the largest tips attached. These need to come with hooks

    I would recommend this to a friend