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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 15276 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 15,276 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for everyday use!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth headphones/earphones are something difficult to recommend since they can get expensive really fast, or their recommend use can be confused with the quality they output. These earbuds are for easy, convenient listening. For watching videos, movies, listening to music and podcasts, and everything in between. But don't expect to mix music on these, to hear the most broad and clean frequency range and sound. It's bluetooth and bluetooth is limited. But in my opinion, they do sound great and pair super easily if you have a samsung phone or an Android in general, and I'm sure they pair easily too with Apple products though your software customization options (via the Samsung gear app) will be limited, like the built in equalizer or sound fx. If you're upgrading from cheap bluetooth earphones, or cheap earphones in general, these are a great step up and at an amazing price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    Bud 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bud is really good and fits well. Holda charge nice

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality lovw the color and the sales team was super helpful

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Phantom sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them! They charge super fast as well as the sound is clear. What more could you ask for! I wanted to get the lavender color to match my phone, but sadly they did not have them in stock.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is incredible and fits comfortably in ear

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Finally a pair of buds that meet my expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buds So far. Fit in my ear like a glove and the sound is 100%.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pretty pleased with these buds. Are they the best? That depends upon the listener. I find the bass to be good, but I don't have it set at 150db for the bass either. I do enjoy these for watching vids, movies, etc. and for driving. I've used others while driving but my wife would usually complain she couldn't hear me. Not with these.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are fantastic! I've owned a pair of Airpods and the J-Labs, but these are, by far, superior in every way. In what I consider the most important - sound quality - these are great. The different sound settings that are pre-set do make a big difference depending on if you're listening to a particular type of song or a book-on-tape. The notice cancellation is great as well. And I know they don't focus on this aspect of them, because it isn't "active noise cancellation", but it really is nice, plus the ability to adjust so you hear your surroundings better. The second most important part - the fit - was also great. You get plenty of pieces to customize the fit, from smaller ears to larger ones. For the price, compared to the AirPods Pro, and Bose, the value these bring is amazing. The only ones I'd safely say that are undoubtedly better are the Sony's - and they're double the price. So for what you pay for these, I would absolutely recommend these!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello StellarOdin, thank you for taking the time out of your day to write this amazing review. We appreciate all the great features that you have pointed out. It is a pleasure to have you as part of the Samsung family. ^Elizabeth Samsung

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Galaxy Buds 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, fits great and got them at a great price!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great and are way more comfortable than the pros!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Nice Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Like them. Small and comfy. They fir better then the Buds Pro

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that they fit in my ears comfortably sound is good too

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    Comfortable and great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me a little while to get used to controlling the volume, Skipping tracks, etc. But now that I have I really like these earbuds. They are comfortable to wear, have great sound and very good battery life. Answering phone calls works very well also. The voices are clear on each end.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Ear Phones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Sounds amazing and very easy to connect to my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Ear budd

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. The sound is awesome. Very comfortable in ear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daily use device. Good battery life. Also good connectivity. The call is also good. But sometimes the person on other end doesn't hear anything. But with little adjustment it works perfectly. Good mic too. The sound quality is perect, and quick switch to the devices is so much handy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great battery life.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved these so much that I bought another pair for my son. The battery lasts long time and quick to charge in case for even longer life. Sound quality is great and fits ears snuggly and actually stays in too. The case is a great size, not bulky and can easily fit in pockets.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My best buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was exactly as advertised. It works great and has provided everything I expected. I use them everyday and everywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    I dont like the ear bud

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds doesn't stay in your ear, however it does hold a charge. The sound is great!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations QuinettaR, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Buds2. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds2 aren't fitting correctly, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. Feel free to review, "How to wear your Samsung earbuds" for some more helpful tips and tricks on getting the most comfortable fit for your ears. We also recommend using the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. If you would like further assistance afterward, feel free to reach out to Support. We're always happy to help! Thank you for being a faithful Samsung customer. - Debra Samsung

  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Galaxy buds+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is great. I have not charged the case since I got them. The sound quality is great very noise cancelling and the buds are very discreet I forget I am wearing them. I do wish they could be even louder but that's just a personal preference of loud music.

    I would recommend this to a friend