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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 15276 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 15,276 reviews
  • Rated 5 out of 5 stars

    Finally a pair of buds that meet my expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buds So far. Fit in my ear like a glove and the sound is 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is incredible and fits comfortably in ear

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pretty pleased with these buds. Are they the best? That depends upon the listener. I find the bass to be good, but I don't have it set at 150db for the bass either. I do enjoy these for watching vids, movies, etc. and for driving. I've used others while driving but my wife would usually complain she couldn't hear me. Not with these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are fantastic! I've owned a pair of Airpods and the J-Labs, but these are, by far, superior in every way. In what I consider the most important - sound quality - these are great. The different sound settings that are pre-set do make a big difference depending on if you're listening to a particular type of song or a book-on-tape. The notice cancellation is great as well. And I know they don't focus on this aspect of them, because it isn't "active noise cancellation", but it really is nice, plus the ability to adjust so you hear your surroundings better. The second most important part - the fit - was also great. You get plenty of pieces to customize the fit, from smaller ears to larger ones. For the price, compared to the AirPods Pro, and Bose, the value these bring is amazing. The only ones I'd safely say that are undoubtedly better are the Sony's - and they're double the price. So for what you pay for these, I would absolutely recommend these!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello StellarOdin, thank you for taking the time out of your day to write this amazing review. We appreciate all the great features that you have pointed out. It is a pleasure to have you as part of the Samsung family. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are good. Good sound. good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Buds 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, fits great and got them at a great price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great and are way more comfortable than the pros!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfortable and great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me a little while to get used to controlling the volume, Skipping tracks, etc. But now that I have I really like these earbuds. They are comfortable to wear, have great sound and very good battery life. Answering phone calls works very well also. The voices are clear on each end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Like them. Small and comfy. They fir better then the Buds Pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phantom sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them! They charge super fast as well as the sound is clear. What more could you ask for! I wanted to get the lavender color to match my phone, but sadly they did not have them in stock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that they fit in my ears comfortably sound is good too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear Phones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Sounds amazing and very easy to connect to my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this as a gift and the person loved it a lot. Easy to connect and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear budd

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. The sound is awesome. Very comfortable in ear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daily use device. Good battery life. Also good connectivity. The call is also good. But sometimes the person on other end doesn't hear anything. But with little adjustment it works perfectly. Good mic too. The sound quality is perect, and quick switch to the devices is so much handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great battery life.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved these so much that I bought another pair for my son. The battery lasts long time and quick to charge in case for even longer life. Sound quality is great and fits ears snuggly and actually stays in too. The case is a great size, not bulky and can easily fit in pockets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good set. This is my second after losing my last one. The ambiant noise feater works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy buds+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is great. I have not charged the case since I got them. The sound quality is great very noise cancelling and the buds are very discreet I forget I am wearing them. I do wish they could be even louder but that's just a personal preference of loud music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not like everyone else's...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound, connects to my Galaxy phone with ease, and the app works well. Someone online had loved the blue, so I got them... I'm ok with the color. Fit is really nice with the built-in wings, working in the yard all day with them in and nary a problem!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is very good. Battery life is average (couple of hours), and you have to put them back in the case to re-charge. I would recommend some kind of necklace or lanyard to keep them from falling or having to have a free hand to deal with each of them. They seem to sinc up effortlessly by Bluetooth.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi EdfromSactoCA!

      We appreciate your recommendation and sharing your experience with us about your Galaxy Buds2 True. Our customers’ concerns and opinions drive our continuous efforts towards delivering world-class service and products. You may try the following steps through this link to prolong your earbuds battery life:
      https://www.samsung.com/us/support/answer/ANS00078081/

      For additional assistance, I include the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144169731

      Thank you for being a Samsung customer.

      - Remie Samsung