Customer Ratings & Reviews
- Model:
- SM-R177NLVAXAR
- SKU:
- 6464284
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.
This summary was generated by AI based on customer reviews.
Samsung Galaxy Ear Buds2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are great, I have smaller ears so it's always difficult to have earbuds stay. The buying experience through Best Buy was great! Ordered, picked up...easy.
I would recommend this to a friend- Pros mentioned:Sound quality
Great sound, poor fit!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great. Can't get a good fit in my ears though. Doesn't matter which ear tips I try, they never fit good and eventually work themselves out of my ears.
No, I would not recommend this to a friend Samsung galaxy buds
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good product for wireless earbuds could be better in some way like when you sweat they slide a bit depending on your head movements and all
I would recommend this to a friend- Cons mentioned:Grip
They are awful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had Galaxy buds since they first came out and they have always been great so when I decided to upgrade because the battery in mine was not great anymore, I of course went with the the new galaxy buds. These are not the same, they were constantly falling out of my ears no matter the size of the cover I used and they are slippery, and the sound quality for the phone was terrible. Everyone I spoke to thought I was in a tunnel and all the adjustments to settings changed nothing. I returned these and purchased a refurbished older model.
No, I would not recommend this to a friend Great for the price point
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There's a lot of competitors at this price point but for me the Galaxy Buds stand above the rest because of the app integration for changing your settings on the fly.
I would recommend this to a friendgreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my dad for Father’s Day and he loves it, but he says that it shape of it is a tad but uncomfortable. Other than that it is perfect.
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
Comfortable and quality sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything you hope for with sound and comfort. Great features and fit. Heavy bass and good quality sound and they don't hang heavy on the ears.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Great earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them for my wife since she always takes my galaxy + earbuds. She likes these a lot better. More comfortable and sound quality is better.
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Great earbuds…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good earbuds! Fit perfectly and sounds great. I had previous version too, this one is better fit and sound quality than those. Happy with my upgrade!
I would recommend this to a friend Great ear buds
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for the hubby for his birthday… this was a bit spend, but he seems to like it since he is using it often…
I would recommend this to a friendLove it
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I been using and i like to have samsung products product as well.
I would recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were disappointing for a Samsung product. The right earbud stopped working properly despite good care and regular cleaning. Was always a Samsung fan so I did not expect these to have such a short life.
No, I would not recommend this to a friend- Pros mentioned:Fit, Sound quality
Same as Buds Pro without 360 Audio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have Buds Pros and fit was always a problem. I gets this new version of the Buds + and are greats. Compare to the Pros audio quality is similar. Fit is GREAT.
I would recommend this to a friend Highly recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these! They are comfortable, they fit great and are lightweight. The noise canceling is a game changer especially for travel.
I would recommend this to a friendGood product and fast shipping
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my sister when they were on sale, she loves them. This was the fastest shipping ever for me, I orderded them one night, a little after midnight and they came early afternoon that same day, that was weird and unexpected, but great.
I would recommend this to a friend- Pros mentioned:Sound quality
Great for the right ear
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quuality is great, love the purple color but they don't stay in my ears like some others I have had before
I would recommend this to a friend Excellent product!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The perfect gift for my husband. He was very satisfied!
I would recommend this to a friend- Pros mentioned:Sound quality
Dang things
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buds will not stay in ear during intense workout. I have just had to stop using them. The sounds quality is great aslong as they are pushed well into the ear.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Hawkez78,
Thank you for reaching out. We sincerely apologize for the inconvenience this may have caused you, as your Galaxy Buds 2 won't stay on your ear during your workout. We understand how essential it is to ensure that your buds stay in place while you're on your exercise session. Samsung is continuously improving its services, and please know that your feedback is vital to that process.
You may check this link to guide you on how to wear your Samsung earbuds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Also, you may watch our youtube video for some tips on how to use ear tips and wingtips for best fit:
https://www.youtube.com/watch?v=Tz0SsORiO-E
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144186570
Thank you for choosing Samsung. Have a great day!
^Chrystel
- Pros mentioned:Fit, Sound quality
Buds 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and the fit well in the ear. Only wish active noise canceling was better but what can you expect from an ear bud.
I would recommend this to a friend Samsung Airbuds
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience keep it up staff service is good too..
I would recommend this to a friend