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Customer reviews

Rating 4.5 out of 5 stars with 15275 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 230 Showing 4,581-4,600 of 15,275 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound great, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are easy to use and sound great. Only improvement would be to have a better selection of the foam earpieces. I have a large ear canal and had to go to a third party plug.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound, great fit, bad mic.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit is good, the sound is great, and I love using it with the ambience setting on so I'm not shouting at people.... However, the person on the other line says that I sound like I'm either underwater or I'm eating the mic, so I'm not sure why the mic is so bad. Hopefully they eventually roll out an update that will fix that. For the most part I don't really talk on the phone with this, so I guess it's not that big of a deal, however it's pretty crippling when I do get a call.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best Buds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise canceling. I drive semi's for a living and havw had teouble with other brands. These buds are by far the best. Great audio! Comfortable fitting buds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These always seem to have a charge have great sound and are great to use on bike rides they have a cool feature that amplifies your surrounding so you can here danger approaching LOL

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Awesome on sound lacking on battery life

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great and noice canceling is awesome but battery life is not the best

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there LuisG, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds2. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Buds2 provide up to 7.5 hours of play time per charge, which can be extended to up to 29 hours more with a fully charged case. Placing the buds in the charging case for 10 minutes will give you up to 150 minutes of play time. Please take a moment to check out "The battery life on your Samsung earbuds" if you would like to learn the various ways of optimizing the battery life on your device. If you think of any questions for us or if you would like any further assistance afterward, do not hesitate to contact Support. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not too bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work really well with the Samsung phone and have great options. They sound pretty good but not great. If they would have sounded great I would have given them 5 stars. My daughter has regular airpods and these sound as good if not a little better. The main plus between these and airpods is if you push these in snug, it cuts almost all of the outside noise and the sound quality goes up a notch. The equalizer, ambient noise filter and other options are cool but they don't get used much at all. The equalizer sounds best on normal and the ambient sound is better off in my opinion because it sounds echoed when you talk. Still love them though, I would recommend if you are a Samsung user.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great quality sound, perfect phone bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buttons take a bit to get used to, but they are great. Fit perfect in your ear, or they come with adapters to help fit better. Calls are clear, music sounds amazing. Great discretion ear buds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good buds.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit. Good sound. One bud unpaired a couple of times. Re-paired without too much difficulty, hopefully will not keep recurring.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have an awesome sound! They fit perfectly in my ear, and never fell out. The one drawback is that I would have a problem answering phone calls on my Apple phone while listening to music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    The fit is great, the sound quality is great but..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't stay charged long enough--for the price, it would be nice if they would last through the day. But when I have more than 3 or 4 hours worth of meetings, then I can use only one earbud at a time so that the other earbud is charging and then I can swap when the one I'm using starts "complaining" about its charge. On the bright side, you *can* use just one (either one) and get great sound and mic quality, which is not the case with some earbuds I looked at before buying these! I imagine if you're only listening to audio/music, that they might last longer but I've not had a chance to test this theory. Music in stereo is very good, though, when I have had a chance to listen between meetings. =)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Can use one or the other doesn’t matter like others . So I switch from left to right when I’m at work . The best wireless ear buds I had to date . 5 star all day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Earbuds yet

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been the best era buds so far. They are a variation of the last two sets and work well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior sound quality and also has several features. The battery lasts along time and the fact that the case also has a battery that can recharge the ear buds is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    May not be so loud as other products but, has great sound and trully is noise cancelling. I had charged these one night and they still had battery the next day. (Depending on the useage)

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Erick, it is always great to hear from a loyal Samsung customer. Thank you for taking the time to leave this review. ^Elizabeth Samsung

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Awesome Earbuds, So-So Ear Tips

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried the Jabra Elite 75 and the Sony WF-1000XM3 earbuds but returned both of them due to ergonomic issues. The Galaxy Buds+ are almost perfect out of the box. They are very comfortable, have great battery life, allow for the volume to be adjusted on each earbud and have decent fidelity. The biggest issue I had was the lack of a good seal between the ear tip and my ear. After purchasing compatible foam ear tips, the buds seal great and the fidelity is much improved. If you purchase the buds, invest in foam tips. Don't waste your money on the Comply tips as there are others for much less that work just as well. This would have been a 5+ review had the ear tips not been an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Buds 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and the fit well in the ear. Only wish active noise canceling was better but what can you expect from an ear bud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy is number one place to purchase electronic such as phone laptops earphone and other more,also safe and secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price point

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's a lot of competitors at this price point but for me the Galaxy Buds stand above the rest because of the app integration for changing your settings on the fly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best buds I’ve used to date, crisp sounds and noise cancellation. Small case that will give you additional life in the buds. Perfect addition to any cell phone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds once you get the fitment right call quality is great and the music is nice and clear battery life is really good and and the touch function works very well

    I would recommend this to a friend