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Customer reviews

Rating 4.5 out of 5 stars with 15275 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 231 Showing 4,601-4,620 of 15,275 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love these! They fit in my ears great hold charge way longer than my AirPods! The noise cancelling feature is great for blocking out all sounds!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds I tried. Even though I have an iPhone the buds+ is better than airpods in terms of sound ease of use and looks. Highly recommended for ios or android users.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sounds good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine. Sounds good. Just didn't fit my ears even with the other sizes. Kept falling out.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings DrewC, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds2. We appreciate your directness. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Experiencing discomfort with earbuds—whether they're too tight or too loose—can be frustrating, especially during activities like jogging or when enjoying music. Samsung earbuds offer a solution to this common problem. If you find the fit isn't perfect, you can easily switch out the earbud tips and wingtips to ensure a snug, comfortable fit that enhances sound and call quality. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. Your Galaxy Buds Pro, Buds2, and Buds2 Pro come with earbud tips that are similar to those on the Galaxy Buds and Galaxy Buds+. If there is a gap between the ear tip and the earbud, sound may leak out and the earbuds' performance may be poor. Please make sure that the ear tips and the earbud grooves fit properly and try to reinsert them so that there is no space between the ear and the ear tip. If you are still having performance issues, please try changing the ear tips to a larger size. If the earbud tips do not fit comfortably, you can try a different size to get a tighter seal. This will improve the microphone’s performance and provide a stronger sound. With the Buds2 and Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Take a look at the article titled, "How to wear your Samsung earbuds" for a plethora of helpful information that will help you achieve the perfect fit. Feel free to reach out to Samsung Support after if you would like any further assistance. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    Pretty good set of buds.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife and I use them from time to time and they're great. My one gripe is that the touch commands could be more sensitive. I have to use a bit more force to change songs and lower the volume.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds. They are so easy to install and so easy to connect everytime. Great sound quality. I only use the ambiance sound when I am outside works great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great. Best value.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and sounds amazing. Noise canceling isn't perfect but I'm not upset. I have had for a year and the battery is still strong. They also survived the washing and kept on going.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a bit of an impulse purchase but I did research them after almost going with JBL earbuds. I decided to get these due to reviews and reading a comparison on SoundGuys. They took some getting used to at first and I had to get the placement right so they would be comfortable. Now I can just pop them in and wear them for hours. I've used them for work conference calls a lot recently, the sound is great and my coworkers haven't had any problems hearing me. I love the aura blue color! I have a Samsung phone and found the setup super easy. I love all the options the app gives me as well. I would definitely recommend these earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were in with a buy the watch package deal. I really like these great quality sound and fit my ears perfect. I wish I knew about these before I bought another brand.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product I brought this for my husband and he loves them because of the sound and how they feel in his ears very snuggled product you don’t have to worry about them falling out.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality earphones. Use them for working out, casual conversation, hands-free devices or just listening music. Stays in place, no need for constant readjustment. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best than the original!!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best earbuds I ever had the sound quality and battery life are the best. They are comfortable and easy to wear and the calls are clear and the sound quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the color, size, the fit. Charges quickly, battery last a long time. Very good sound quality. Only complaint is sometimes people tell me I'm breaking up when I'm wearing them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Fragile

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forget a rubber case cover, you need bud covers, inside chip breaks once hitting the ground. Great sound tho.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound but if like then to be little louder..... sometimes you want it really loud and these don't get there for me.... maybe I've lost some hearing but other ear buds seem to get louder

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great pair of wireless earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these and the buds live, these are a better fit and call quality was noticeably different. Needless to say, I gave away the buds live and kept these.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Better than the beans

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. I love them more than what i call the beans aka samsung live. They fit well and are easy to use. Great sound quality and call quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have great sound and are very easy to connect to an Android phone. They also have a very long battery life and are very comfortable in your ear.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    These True Wireless Earbuds are great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way I was able to pair the Samsung ear buds with my Apple iPhone. The sounds is clear and they remain in my ear when I am exercising. The wings are an excellent feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Number one head phone all th time and very durable I recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Premium bluetooth headphones for Android users

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my Android phone when it comes to music, podcasts, and phone calls. Great audio quality, ambient sound, and battery life. Definitely recommend for the price!

    I would recommend this to a friend