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Customer reviews

Rating 4.5 out of 5 stars with 15275 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 240 Showing 4,781-4,800 of 15,275 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Blue-tiful new Galaxy Buds Plus

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Samsung Note 10+ in Aura Glow, and 2 cases from Case Mate. One is red, and I was able to obtain the Buds+ in red from Samsung's shopping site. Then I heard Samsung was coming out with a deep blue color for the Buds+, which matches the other case and the Aura Glow colors. Why this wasn't included as one of the original colors I'll never know! But only Best Buy had the blue color -- it isn't yet on Samsung's shopping site! Thank you Best Buy for not only having the deep blue color, but sending them so quickly! The Buds+ is a definite improvement on the original Buds! Get them at Best But!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great pair of wireless earbuds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a pair of wireless buds and decided to go with the Samsung Galaxy Buds+. Good sound quality for calls and music. Battery life lasted almost 10 hours.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    8 out of 10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, good fit. I got these to replace the previous galaxy buds I had. With these ones, the charge doesn't keep as the other did. For example, I use them for about 30 mins and put them down out of the case, after 9-10 hrs the battery is drained. With my previous buds, the battery would keep charge, like it would stay on standby if it wasn't connected. Still enjoy them. Not a big deal.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Onks, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2. We are happy to hear you are pleased with the overall look and fit of your new buds. We do recommend keeping them in the charging case when not in use to prevent accidental loss of the device and to ensure they are ready to go when you want to use them. If you believe the battery of your device is not operating as intended please reach out to the Samsung Support Team for assistance with troubleshooting. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    very nice pair of headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the light blue ones and they look awesome. Get a lot of compliments on them but I wants just hoping they were just as bit louder, maybe but for the size they make great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    They're great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my girlfriend as a gift. She loves them. Uses them while she goes for runs. Great sound, battery lasts quite a bit longer than the older version.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the ear buds. They are my first pair of this style so i dont have much to base it on. But they sound good, and stay in my ears

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Good feel. Comfortable to wear. Excellent battery life. I can use them for an entire 12 hour shift without recharging. Glad I spent the money for them!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity

    Rated 4 out of 5 stars

    Really Solid Ear Buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds have very, very good battery life. Lots of configuration options as well. Connects quickly to my phone. Would be five stars if the charge case would hold its charge longer.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect earbuds. Comfortable, long battery, crisp clear sound for both music and calls. They're pretty much perfect. The ambient noise mode is cool too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Galaxy buds + vs Sony MX3 and apple AirPods pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review is based on buying and using apple AirPods pro (returned) and Sony WF-1000xm3 which I have kept and enjoy. Yes for the money the galaxy Buds plus are the best bang for the buck. They do everything well and sound better IMO then the apple AirPods pro (unless you adapt them to your hearing). Their call quality is better then the WF-1000xm3 but is not as good as the AirPods pro which has the best IMO. I did return the galaxy buds plus and purchased the Sony product simply because nothing at 169 dollars can touch the audio quality and noise canceling of the mx3 earbuds. I hope this helps.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    All around excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless earbuds to date, both earbuds can be used independently to talk which drastically talk time. Excellent sound quality, and easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Best wireless headphones period!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best wireless headphones on the market right now period!!! 11 hrs play time and with case charger it's an additional 11 hrs , 22hrs total and that is best in market .

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good Buy @ Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality Headphones, I was looking for a noise canceling headphones. These fit well and very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Sounds Crystal Clear

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung comes through again , nice sound and fit. Dont worry if your worried about it not fitting, it comes with three different sets of changeable sizes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not for Me

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefered the original buds. These dont stay in my ears!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Buds plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his Samsung buds plus, easy to use and so convenient especially when he does he goes out, the stsy in his ear when put in the right way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just fine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good they just dont stay in when your doing alot of moving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been using and i like to have samsung products product as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    AMAZING FOR ANDROID

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason for three starts instead of one was because of the mic. Anytime I made a phone call didn’t matter where I was, working, the bus, or train the other caller was able to hear me clear. I had never used any buds that did this. I was very impressed and surprised. I would ask you can’t hear the music ? I’m not taking about that light background music. I’m talking about music that is very present in your ear and that will always be heard by the caller. They would always say no I can’t hear anything but your voice. The down side is they had connection issues. I do have an iPhone so I already know that’s the reason. These would be great for android.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best for android device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best truly wireless for android users. Has ambient sound option during calls. Also has seamless earbud collection so it can be switched between devices easily.

    I would recommend this to a friend