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Customer reviews

Rating 4.5 out of 5 stars with 15275 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 15,275 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A Great Sound

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Galaxy Buds+ since they came out. The sound is awesome and the noise cancelation and ambient sound does exactly how they are described. It canceled out the surrounding noise and my music played like surround sound but when it is time to talk with someone, I could hear that person perfectly. At first it was just a little snug in my ears but after I wore them for a day or two, they were fine. I love the sound in them and if you don't have a pair, you are missing out.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity

    Rated 5 out of 5 stars

    So comfy and works well for a work headset.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So comfy and works well for a work headset. I was having trouble with connectivity before.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Perfect Bose Replacement.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect replacement for my Bose Sound Sports. Quick and easy to set up with my Note 10+, the app is very responsive. The noise isolation actually works pretty well and does a good job at isolating out external noise but still allowing you to have a conversation. I thought the buds would be loose or uncomfortable, but actually stay in place with no issues. Audio quality is on par with the much more expensive Bose, and actually being able to hear phone audio over both buds is a huge plus. Can't go wrong with these.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded from original buds these are awesome comfortable and sound much better

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unique design, and stays in your ear during regular daily activity. The sound is great and not distorted at high volume.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Just perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality everyone i talk to says they can hear me crystal clear. And the battery life is just amazing last me all day.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Hubby loves them to exercise

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this one to go running and exercise they’re small but quite potent, noise canceling is a great feature too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After talking to a buddy that he just got a set of buds for his IPhone I couldn't believe how good they sounded and how good the noise cancelling worked. I order a these buds for my G20+5G and thought that if they didn't hold up to my expectation I just send them back. Boy was I wrong, these worked just as good as the Air Buds if not better. The noise cancelling was fantastic and people I talked to couldn't believe me that I was talking with a lot of very loud background noise. These are definitely worth the $$$$$.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Fantastic earbuds for the gym or on the go

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds, i use them mostly to go to the gym and they work great, great sound and they stay in your ear very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now this is my gift to myself because I workout and love to have something like this. I do love it. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Top of the Line Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding sound quality and battery life. I bought them after seeing such high ratings for them on Best Buy and I wasn't disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Cool features

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is pretty good but the volume is just a little shy of being loud enough. The wireless charging features really nice

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect little buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality!! Noise canceling works perfectly! Buds are a comfortable fit even after long term wear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Studio like sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Galaxy Buds + has the best sound of any ear buds I have ever experienced. The battery life of 11 hours surpasses anything I have ever seen.

    I would recommend this to a friend
  • Cons mentioned:
    Grip

    Rated 1 out of 5 stars

    They are awful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Galaxy buds since they first came out and they have always been great so when I decided to upgrade because the battery in mine was not great anymore, I of course went with the the new galaxy buds. These are not the same, they were constantly falling out of my ears no matter the size of the cover I used and they are slippery, and the sound quality for the phone was terrible. Everyone I spoke to thought I was in a tunnel and all the adjustments to settings changed nothing. I returned these and purchased a refurbished older model.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing bought these for my mother for her birthday and she loves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and good packaging from best buy.. Looking forward to buy more products from best buy..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall. The left earbud stopped working pretty soon after purcase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Dang things

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds will not stay in ear during intense workout. I have just had to stop using them. The sounds quality is great aslong as they are pushed well into the ear.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Hawkez78,


      Thank you for reaching out. We sincerely apologize for the inconvenience this may have caused you, as your Galaxy Buds 2 won't stay on your ear during your workout. We understand how essential it is to ensure that your buds stay in place while you're on your exercise session. Samsung is continuously improving its services, and please know that your feedback is vital to that process.


      You may check this link to guide you on how to wear your Samsung earbuds properly:
      https://www.samsung.com/us/support/answer/ANS00082785/


      Also, you may watch our youtube video for some tips on how to use ear tips and wingtips for best fit:
      https://www.youtube.com/watch?v=Tz0SsORiO-E


      Should you need more assistance, you may reach us via the following for immediate support:

      1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      2. Facebook Messenger: http://m.me/samsungsupport
      3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513


      Reference Number: 1144186570

      Thank you for choosing Samsung. Have a great day!

      ^Chrystel Samsung

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    True Blue.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects easily to iPhone and google. Love how small the charging case is. Decent battery for how small it is. Good sound.

    I would recommend this to a friend