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Customer reviews

Rating 4.5 out of 5 stars with 15275 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 282 Showing 5,621-5,640 of 15,275 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sound and they stay in place. Very happy with this purchase. We bought a second pair for my wife.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds were just what we needed for the flight to Maui. We were able to enjoy to movies and the flight seem shorter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    value for money

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy for this product. value for money. overall very good experience.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Far worse than my 2y old previous gen Buds+.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a downgrade over my previous set (the Galaxy Buds Plus) in pretty much every way. The shape is less customizable so if my ears get wet or sweaty at all, they will slip out. The material is so smooth that they will even slip out of my fingers because its like trying to position a pebble in your ear. And the touch registration is absolute garbage, owing to the fact that i have to constantly re-seat them in my ear, combined with the fact that there is no clear area for touch to be registered. Avoid these, save money and get a better product with the previous gen ones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Perfect fit light weight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now own 2. Fits perfectly and is very light weight. Battery life very excellent. Highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love them but adjusting settings can be annoying.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease and convenience, but they are super sensitive to touch and I have a hard time finding where I can adjust settings once in use (didn't just pop up when engaged). Case losses charge quickly too, though buds don't. They are externally comfortable. Just wish a bit easier to modify settings via my Samsung phone. Overall, very glad I bought them. Note: some settings can't be adjusted while in use, like ambient noise, which I find odd.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a pair of the original Buds that came wirh my Galaxy s10+. Bought these as a gift for my dad and they're great

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Sounds good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones fit good in my ear The app is also good in changing the sound And the price is good being under 150

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these about a month ago.....my only complaint is that they tend to fall out occasionally when ive had them in for a while but otherwise they have been great

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great long lasting sound , fits good,awesome product for the money

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic Buds!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, comfortable, easy to set up and use. Quality is top notch!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy to set up and use. Quality product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Keep falling out of my ears

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good, but they keep falling out of my ears. Not a very stable item.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Janice... We appreciate you taking the time to review the Samsung Galaxy Buds2 earbuds. Your assessment is valuable as we continue to innovate and improve on our product design and functionality. At your convenience, please read the following article, and watch the video from Samsung's YouTube channel that shows how to achieve the best fit. "How to wear your Samsung earbuds", and "Galaxy Buds2: How to find the perfect fit with the Earbud fit test". Please reach out to Samsung Support if we can offer you additional assistance. Thank you for being a valued member of the Samsung family -Bethany Samsung

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Samsung earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit is perfect and the sound is excellent also is to find if lost

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! I like how it just sits in your ear and has a low profile unlike other products that sticks out of your ear and the app has awesome feats you can toggle on to personalize your buds. Only bad thing I can say about the buds is the way you tap for the next song an or previous song. Three taps for previous and two taps for the next. Sometimes it doesn't register especially when tapping for the previous song.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love 'em!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the first Gen. Loved them. The 2nd Gen are even better. Super comfortable, great sound, great price.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome earbuds worth the money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great, super small that it fits In your pocket really good can’t even tell they are there.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    No MutiPoint Connection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds good and great battery life; however, the promised MutiPoint feature (where you can connect multiple devices to seamlessly switch in between, manual switching is what standard bluetooth does) is not working. Now, samsung has actually scrub the word MutiPoint from their website. Classic Bait and Switch. Also left bud is cutting out, there are random drops, static, and I am returning it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Idproduct, I am sorry to here that you have returned the Galaxy Buds+. Thank you for your feedback and taking the time to give us this review. ^Samsung Brand Ambassador Samsung

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best ear bud's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit well and have great sound, I wear them all day long,so comfortable love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My husband loves it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues I love it!!! A must buy for sure!!!!!!! My husband had it for yearsssss and so far so good

    I would recommend this to a friend