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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 15276 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 359 Showing 7,161-7,180 of 15,276 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    nice ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fits well in my ears loud and clear reception

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent light, long charge (11 hrs) headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me preface this review by saying,t I am not an audiophile, I just use the headsets for normal everyday use, calls & music. Having said that , I think they are excellent: light weight, long charge (11 hrs!) and affordable to boot. I got them a about a month ago and am very happy with them so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these ear buds. They are perfect so far. I would recommend .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price to performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price to performance. Noise canceling feature is decent, however could be better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good with minor flaws

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought the Samsung Galaxy Buds+ True Wireless Earbud Headphones when it is on sale ($99+tax) . I like the Aura Blue color which can only be found at Best Buy. Pairing with my Samsung Galaxy S10e through bluetooth is easy. Pros: 1)Connection with phone is stable, so far no drop connections 2)Use with Samsung Galaxy Wearable app can personalize the sound to your own need. 3)When choosing the right fit of the provided ear rubber pieces, you can obtain close to noise cancellation effect, even though it does not have ANC. 4)Able to connect it to LG TV, dialog is clear, no delays. 5)Find my buds function is a plus, but can use only when buds are not in the case. Cons:1)Accidental touch occasionally change the ambient sound, even though when disable the touch control at the Samsung wearable app. 2)Occasional disconnection with the LG TV, need to reconnect from the TV control. Overall, very good earbuds, I would recommend to get a pair when price drops $99 or below for best buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay..

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for listening to music. However the battery life is not all that good. And when I’m on the phone friends have told me I sound far away or they hear static.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings Jenny, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds2. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Buds2 provide up to 7.5 hours of play time per charge, which can be extended to up to 29 hours more with a fully charged case. Placing the buds in the charging case for 10 minutes will give you up to 150 minutes of play time. Please take a moment to check out "The battery life on your Samsung earbuds" if you would like to learn the various ways of optimizing the battery life on your device. Also, check out "No, low, or poor audio quality on Samsung earbuds" to help resolve what you have described to be experiencing with your audio quality. Let us know if you would like any further assistance afterward by contacting Support at your leisure. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome! Sound is clear. The look is elegant with the "opal illusion" on the outside of the ear bud. Very easy to use. They are compatible with my Samsung Galaxy Note 20. My only complaint would be that they do start feeling uncomfortable after wearing for more than 2hrs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Galaxy Buds - great for people with small ears.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shopped for wireless earbuds for people who have small ears and after returning a couple other brands, settled on these. They are really nice, sound is great and they don't make my ears sore! They were also a lot less expensive than a couple other brands I tried. Win Win, I'm happy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love them

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great and use then all the time. Good noise reduction

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Left Earbud, Time Based Right Earbud

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd' pair, the right earbud stopped working after about 3 months. It's unfortunate because I'd love the earbuds otherwise. I can still use the left ear bud in either pair, but it's a bit one sided. Ha

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there CarmichaelG, thanks for taking the available time out of your hectic day to share your thoughts with us about your Samsung Galaxy Buds2. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds, Galaxy Buds+, Galaxy Buds Live, Galaxy Buds Pro, or Gear IconX earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Check out, "No, low, or poor audio quality on Samsung earbuds" when you have the free time available to help resolve what you may be experiencing with the audio quality of your Galaxy Buds2. Reach out to Samsung Support afterwards if you would like any further assistance. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    GGGRRRRREEEAATTT!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these things and the options are AWESOME!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned these would fall out of my ear very easily but they fit quite comfortably, and come with different bud sizes. The app was also easy to use and download. The only thing that is a bit of a bother is when in a conference call on my laptop, the sound quality becomes like a phone's quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My favorite ear buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you can't beat the quality of these ear buds. Yes, they're more on the pricey side, but you're getting your money's worth. Different levels of noise cancelation based on what you're doing. Very great to use when I'm out on a walk in high traffic areas and I can hear the vehicles around me.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    ear buds - ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are ok. I have read as much as one can on them before buying. The bass is over rated by far. Easy set-up. Comfortable in ears with the multiple sets of wingtips it comes with. For exercise they are ok. I sometimes feel they will come out when running. I may suggest Beats 3 Pro or Jabra Active 75t

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues whatsoever, definitely recommended. Good purchase..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that they have a lot of cool features like 360 audio

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Andriod Only

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not compatible to iPhone. Very nice earbuds & comfortable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nater2244

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but I'm afraid that I'm lose them as I'm walking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earphones, have been using it for few weeks and no issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Great fit and sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves how these for over the lives. So buy them

    I would recommend this to a friend