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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 15276 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 360 Showing 7,181-7,200 of 15,276 reviews
  • Rated 5 out of 5 stars

    New Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our delivery crew was very knowledgeable Talked us through thw entire process

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost my first pair of earbuds that have bought from best. that I love. So I went back to buy another pair. But these fall out of my ears unless I have wear a hat So that's why I only gave it 3 stars.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there VanessaV, thank you for your feedback on your Samsung Galaxy Buds2. We understand the importance of the overall fit of your device for the continued usage and enjoyment of your device. We have an article on our website titled "How to wear your Samsung earbuds" to help ensure the placement is in the optimal place for the security of the fit. You can also perform a fit test while wearing the buds in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously owned the original Galaxy buds, and they were pretty good but, these are so much better. The call quality is excellent and crisp. The audio quality is very exceptional, and the ambient sound is awesome. I bought a pair for my girlfriend and myself and both of us couldn't be more happy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung True wireless earbuds

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my husband who works as a roofing tech, obviously he is always on top of a roof, so to stay on the safe side I got him these and he uses them all day every day and absolutely loves them, sound and quality are great as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this device works great, worth the price tag. Would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    There not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There not bad. I like the wireless charging feature

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    ear tips can make ears irritated but great buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    takes ear tips off wash product replace ear tips before use. otherwise great product even had ear speaker break and a few days after i mailed it in they sent new ear piece back.wonderful sound and great noise canceling

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Buds!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After putting these buds through heavy use over approx 3 months, these buds are great and good value for money. I use them with ease for conference calls, personal calls, listening to music and exercising. The sound, including the highs,lows and base, all come out crisp without distortion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds, got for free with my phone so cant complain

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Item for a Great Price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these during the Black Friday sale because of the price and to go with my new phone. They connected without a problem and the standard ear wings worked well. Still getting used to them, but the sound quality and ambient sound features set these apart from other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    You Can't Beat The Price!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how small and compact these are. I also love the wingtips that they include, it's so useful to have the ability to adjust the earbuds so they stay put. The battery life is also amazing I can go weeks without needing to plug in my case.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems as though Samsung just keeps getting better and better at the sound that they manufacture within their ear buds. These are yet another good pair. Sounds crisp and my favorite is they have noice canceling AND ambient sound. Worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a great product. The first pair I purchased, I had to return because the right ear keep discounting. I have had no issues with the second pair. The buds are small, which I like and easy to use. The app is great too! The connection was simple and easy, done through app.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mama C Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my 1st earbuds from Best Buy and I was amazed with the clarity and quality. Also the Bluetooth setup was done in less than a minute. Now I listen to my music all the time and my calls come through nice and clear. Absolutely love my new Galaxy ear buds!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great sound and good fit for the ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy parring with Samsung devices and advertised as water-proof

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying the wireless buds. I received the Galaxy Buds with my Note 10+ 5G preorder last August but I gave them to my son. One day I asked him to let me hear them and I was amazed with the sound. Since I mostly would use them for talking the additional battery life was what I needed.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is happy to have you as a satisfied customer, Speedy3. Thanks for the 5 stars. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Samsung Galaxy Buds 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm as expected!! Samsung hasn't failed me yet!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Ear Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pair was bought due to the older pair having some technical problems, they are great, budget friendly and discrete wireless ear buds, nut do be careful with them and buy a cover for the case because receiving too much impact will male them malfunction

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fantastic alternative to airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless earbuds. They look great and feel great in ear as well. Easy to use, especially if paired with a Samsung phone. Battery life is great and the charging case is the perfect size to keep in a pocket. Another great Samsung product; I even reccomend to non-Samsung users as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    So comfy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these headphones as a gift for my little sister. She loves them so much and mom hates them so much. She likes the color white and how comfy they feel in her ears, She can wear them for hours and not have to worry about battery life because these headphones last a long time.

    I would recommend this to a friend